The team that came to my work site were great. Very helpful with doing my eye exam and very knowledgeable. They were able to walk me through the process with ease and answered all my questions. Would... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The user interface needs help, it was difficult to compare safety glasses the filters wouldn't stay in place, however the filters for the safety shoes worked as expected. Recommend adding a compare fe... Ver mais
Convenience of them coming to us, fitting and answering any questions we may have about the process. the Kiosk has been a big problem for many here at this site.
A empresa respondeu
The ordering part was smooth and great. Was even contacted about some information missing in my prescription and I appreciate that. I did make a phone call with a question prior to my order and the wo... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Eyelation Technologies Inc.
Escrito pela empresa
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Informações de contacto
8525 W. 183rd Street, 60487, Tinley Park, Estados Unidos da América
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
4,1
Bom
10 mil opiniões
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The attention was good but I think the…
The attention was good but I think the safety glasses must have a review after get them because, in my case the glasses fell down in my nose.
26 de agosto de 2026
Resposta da Eyelation Technologies Inc.
Hello Maritza,
We appreciate your feedback regarding the safety glasses. We are concerned to hear they didn't stay in place and understand how frustrating that must have been. Your glasses were delivered on 08/28.
-Team Eyelation
Glass don’t really fit and I can’t see…
Glass don’t really fit and I can’t see clearly out of the reading half they fall down my face
25 de agosto de 2026
Resposta da Eyelation Technologies Inc.
Hello Kelly,
We're sorry to hear that you're experiencing difficulties with the fit and clarity of your new glasses. When they are falling down it is harder to get the reading power to work properly. You can take them to any local provider to make an adjustment to the temple (usually at N/C) to make them fit more snug on your face.
We hope this helps and they work well for you.
If not, you can contact Eyelation customer service at 1.888.308.4703 or email questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
-Team Eyelation
Everything went well with the…
Everything went well with the experience with the exception of the $150 covered amount. If you get digital progressive bifocallens, you’re already at $158!
25 de agosto de 2026
Resposta da Eyelation Technologies Inc.
Hello Michael,
We appreciate you sharing your experience and highlighting the cost of specialized lenses. We understand that the covered amount may not fully align with the expense of digital progressive bifocals. We are always reviewing our offerings to better meet our customers' needs.
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Sherri,
We're delighted to hear that everything was clear and easy to understand. Thank you for your wonderful feedback!
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Erika,
We truly appreciate your business and the fantastic rating. Making your visit easy and enjoyable is our favorite part of the job!
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Tammy,
We're thrilled you had such a seamless experience with us! Thank you for the support, and we look forward to serving you again soon.
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Boubcar,
We're delighted to hear that your order, service, and delivery were all great. Thank you for sharing your positive feedback with us!
-Team Eyelation
Easy process
24 de agosto de 2026
Resposta da Eyelation Technologies Inc.
Hello Patrick,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
Poor everything
Horrible customer service. Bad communication. Ignored me. Last order from me
-thanks Eyeklation lol
2 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Burke,
Thank you for your reply. We are sorry to hear you feel this way. You did inquire on your order and we left a voicemail for you on 08/21. We were waiting on stock. Your glasses are shipping today. Again we apologize you did not receive the message. If you need anything further please don't hesitate to reach out to kelly.mcclain@eyelation.com and we will help.
-Team Eyeklation
Resposta da Eyelation Technologies Inc.
Hello
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
They work great so far thankyou…
They work great so far thankyou eyelation!
3 de setembro de 2026
Opinião espontânea
Resposta da Eyelation Technologies Inc.
Hello Charlene,
We're so happy to hear that our product is working great for you! Thank you for sharing your positive experience with us.
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Joanette,
We're happy to hear that your questions were answered and that you found our service efficient. Thank you for your kind and positive feedback.
-Team Eyelation
First of all you came right to my…
First of all you came right to my workplace I didn’t have to go out. The guy was very prompt good and I like the glasses.
21 de agosto de 2026
Resposta da Eyelation Technologies Inc.
Hello Lakisha,
We're so pleased to hear that our visit to your workplace was convenient for you! It's wonderful that our team member was prompt and that you like your new glasses. Thank you for your positive feedback!
-Team Eyelation
Easy to place my order
2 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Martin,
We are so glad to hear that you found the ordering process to be easy. Thank you for your wonderful feedback!
-Team Eyelation
Placed order and received glasses in…
Placed order and received glasses in good time
21 de agosto de 2026
Resposta da Eyelation Technologies Inc.
Hello Nicholas,
We're so pleased to hear that your order arrived in good time. Thank you for sharing your positive experience with us!
-Team Eyelation
Eyelation only shipped 1 of 3 items
Eyelation only shipped 1 of 3 items. I got the safety glasses with side shields in one box. I did not get the sleeve or the insert glasses for my respirator.
27 de agosto de 2026
Resposta da Eyelation Technologies Inc.
Hello Chris,
Thank you for your feedback. Your items do ship separately. Respirator inserts take a little longer than the glasses. We will ship another case to you immediately. We are sorry for the inconvenience.
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Billy,
We're happy to hear that our quick response time on your new glasses was appreciated. We thank you for your positive feedback.
-Team Eyelation
Was too strong
Was too strong, and progressive lenses was too high. Don't know if wrong style for progressive lenses.
Called and left message, and received no reply.
So have a pair of glasses can't use.
24 de julho de 2026
Resposta da Eyelation Technologies Inc.
Hello Holly,
Thank you for your reply. We will have a customer service representative reach out to you via email today to help you.
-Team Eyelation
It was a good Experience that I got…
It was a good Experience that I got chance to order from y’all
29 de agosto de 2026
Resposta da Eyelation Technologies Inc.
Hello Michelle,
We are so glad you had a good experience ordering from us. We appreciate your positive feedback!
-Team Eyelation
The response was very timely
24 de agosto de 2026
Resposta da Eyelation Technologies Inc.
Hello Morigen,
We're happy to hear that our response time met your expectations. Thank you for your positive feedback; we truly appreciate it.
-Team Eyelation
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