Eyetek Surveillance Opiniões 

319
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There cameras are brilliant, the vision and audio is top notch worth every penny!!

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Ver mais

Informações sobre a empresa

  1. Loja de equipamento de segurança

Informação fornecida por diversas fontes externas

Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

319 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(319)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Incredible!

Well what can I say? Eyetek really do put the customer first! I bought two items and had to send them back, even though there was nothing wrong with them. I drove the products back myself even though this wasn’t necessary and was greeted by Mandy the owners wife who was very understanding. I felt like they really do care about their customers. Ignore the bad reviews because from what I have experienced, they are a company that will sort it out for you regardless of the query, even if you have had second thoughts. Thank you to the Eyetek team. Their customer service is second to none! X

17 de agosto de 2020
Opinião espontânea
logótipo da Eyetek Surveillance

Resposta da Eyetek Surveillance

Hi Mathew
Thank you for the review, we do try and offer our customers a first-class service and this type of feedback makes it all worthwhile.
Phil Stevens
Director

Classificada 1 em 5 estrelas

This unit has got to be the biggest…

This unit has got to be the biggest heap of rubish I have ever purchased should be sold as a £20 DIY unit. only works for 10 mins before the camera overheats and shuts down.

13 de agosto de 2020
Opinião espontânea
logótipo da Eyetek Surveillance

Resposta da Eyetek Surveillance

Dear David
if you are having problems it would be better to call our support team rather than just put a 1 star review online, as we have not been given the opportunity to try and resolve the problem, It is unlikely to be overheating that has caused it to shut down, this is usually caused by either a low battery or an SD card problem as the unit will shut down if it can not access the SD card.
If you would like to give us a call we will work this out with you as these are fully tested before shipping and if you are still unhappy with the product there is no problem returning it for a full refund.
Regards
Phil Stevens

Classificada 5 em 5 estrelas

Good little camera

Good little camera, does what you expect. Took a bit of time to connect to the app and the Wi-Fi but once done it all works great👍

3 de julho de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

Website wasnt updates so item not in…

Website wasnt updates so item not in stock

9 de junho de 2020
Opinião espontânea
logótipo da Eyetek Surveillance

Resposta da Eyetek Surveillance

Dear Paul
Please accept my apologies for any inconvenience caused by this, we try to keep stock up to date but occasionally we miss items.
Regards
Phil Stevens

Classificada 5 em 5 estrelas

EYETEK

Phil, Mandy and their team provide a professional service backed up by practical experience of their own top class products. Eyetek is always the should be the first stop location for professional surveillance products.
John Montgomery Operations Director Gilbert Law

27 de maio de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

The man I was speaking to on the phone…

The man I was speaking to on the phone was very helpful and sent me the link to purchase item. Which made it more easer for me as I'm nt that good when it comes to technology

So far it seems to do what it says on the tin

18 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Relentless Customer Service!

Thoughout even the most trying experience with the couriers, Eyetek's customer service levels can only be described as extreme and relentless.

Phil and Mandy are absolute stars, chasing the location of my order feverently.

Wholeheartedly endorse the Eyetek team, there's simply no competition!

11 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Eyetek Surveillance R OK!

I got a call back from the business as I left a message. He assured me that my order would go through (I forgot that my order was placed on Good Friday) and sure enough, my Paypal a/c kicked in and processed the payment after the Bank Holiday. I was kept informed when the DHL delivery would arrive and while the 1st delivery couldn't go ahead as planned, it arrived the next day. The item was as described and in good condition. I have nothing but good things to say about this company.

22 de abril de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Would be good if a service could be…

Would be good if a service could be provided out with 9-5 hours ie weekends

23 de março de 2020
Opinião espontânea
logótipo da Eyetek Surveillance

Resposta da Eyetek Surveillance

Dear Angela
Thank you for your review
The credit system is not automatic and the credits need to be added manually, we are looking for a way around this.
Meanwhile if it is urgent e mail us as the e mails are checked out of hours and we will do our best to put them on.

Classificada 5 em 5 estrelas

Great Company to deal with

I have a listening device I bought years ago. The operating instructions are no longer available online but they emailed me the instructions and supplied me with a charger (I had mislaid the original one) and now the device works perfectly. Good quality product and first class service. Would recommend this company and their product to anybody. Thank you!

4 de fevereiro de 2020
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais