I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail othe... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacen... Ver mais
A empresa respondeu
Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉 Using the Ezo network in the... Ver mais
A empresa respondeu
I have mostly a smooth experience but have found Ezo charging units in Ballina and Foxford Co. Mayo that need updating. For instance the software on the Foxford unit does not show a scan code on the s... Ver mais
A empresa respondeu
3,6
Aceitável
496 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The chargers that I try to use in work…
The chargers that I try to use in work my car will not charge using them I have 44 € on my fob but cannot use the site is Pfizer grange castle
18 de junho de 2026
Resposta da EZO
Hi Patrick,
Thanks for taking the time to leave us some feedback.
After reviewing your account, we've made some adjustments on our end that should get things working again — could you give your fob another try?
If you run into any further issues, don't hesitate to reach out to us at support@ezo.ie with details of what you're seeing and we'll look into it right away!
Electric regards,
EZO Support Team.
Resposta da EZO
Hi David,
Seamless and great interface, that's the dream combo!
Thanks so much for the kind words, really appreciate it. ⚡
Electric regards,
EZO Support Team.
Resposta da EZO
Hi Mick,
Thank you for your review! ⚡
We're delighted to hear everything worked perfectly and that you found the charging experience easy to use.
Providing a simple and hassle-free charging experience is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
No serial number marking on the charger…
No serial number marking on the charger I first used and had problems with. When I called support there was no way to be sure which I was at.
It was some weeks back on the 9/5/26 at the Ballymount applegreen station, D12V52H. The agent I called for support couldn't guide me on how to identify the unit by serial number, but eventually figured out where I was and reset the unit still no joy, and had to move to the adjacent unit when free.
14 de junho de 2026
Resposta da EZO
Hi Brian,
Thank you for flagging this, that's really useful feedback.
Just to clarify, all of our chargers do have a sticker with a connector number, formatted as IE*XXXXX-01, 02 and so on, which also matches what you'll see in the app.
If it wasn't visible on the unit you used, that's definitely something we'd like to look into. If you reach out to us at support@ezo.ie with the location details, we can identify the charger and make sure everything is in order.
We're happy to walk you through how to locate the number on the app for next time and make sure you have a smoother experience.
Electric regards,
EZO Support Team.
Having to load yet another app
Having to load yet another app. For another charging point. Entrusting valuable information about my credit card to you. Why when you run a petrol car you fill up tap and go. So easy, yet charging a car you have to give so much information. Make life easier please tap and go is so much easier to do and I do not have to risk my credit cards information.
12 de junho de 2026
Resposta da EZO
Hi Alan,
Thank you for the feedback, we completely understand your point.
The good news is that our fast-charging units do support contactless card payment, so you can simply tap and go without needing the app.
For our slower AC chargers, an account is currently required to start a session — we appreciate this adds a step, and we'll make sure this feedback reaches our product team.
If you'd like help finding a nearby fast charger where tap and go is available, feel free to reach out to us at support@ezo.ie!
Electric regards,
EZO Support Team.
Resposta da EZO
Hi Gajamuthu,
Thank you for your review! ⚡
We're delighted to hear you found EZO easy to use and had a very good experience.
Providing a simple and reliable charging experience is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Happy with the operation through the…
Happy with the operation through the phone app.
13 de junho de 2026
Resposta da EZO
Hi Jerry,
Thank you for your review! ⚡
We're delighted to hear you're happy with your experience using the EZO app.
Making charging simple and convenient through the app is something we work hard to achieve, so it's great to hear it's working well for you.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Resposta da EZO
Hi Jason,
Thank you for your review! ⚡
We're delighted to hear you found EZO easy to use and very efficient.
Providing a simple, reliable, and convenient charging experience is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Charger worked well
8 de maio de 2026
Resposta da EZO
Hi Ray,
Exactly what we like to hear! ⚡ Thanks for sharing!
Electric regards,
EZO Support Team.
Charger’s constantly inoperable
Charger in Achill, co Mayo not working when I was low on charge.
Charger in Westport has never worked while I was there.
Newly installed charger in greystones not working for over a year.
Charger in Bray, Co Wicklow regularly out of service.
These three example’s are a top of the iceberg.
It is an Incredibly unreliable service and it is even more frustrating that the business is expanding one of the least fit for purpose networks on ireland.
12 de novembro de 2025
Resposta da EZO
Hi Alan,
Thank you for your review.
We really appreciate you flagging the issues at Achill — this has been raised with our technical team and will be treated as a top priority.
Regarding Westport, could you give us a bit more detail on which unit you're referring to? We have a few chargers at that location and we want to make sure we're looking at the right one.
On Bray and Greystones, after reviewing your account we can see that the attempts there were at ESB and Lidl-owned ABB units — as these aren't operated by us, servicing and maintenance falls outside of our hands. For any issues with those chargers, you'd need to reach out to the respective operators directly.
If you'd like to discuss anything further, don't hesitate to reach out to us at support@ezo.ie — we're always happy to help!
Electric regards,
EZO Support Team.
Resposta da EZO
Hi Mohammad,
Thank you for leaving us a review!
Love hearing that it's all working well for you.
Happy charging⚡
Electric regards,
EZO Support Team.
Resposta da EZO
Hi Eugeniy,
Thank you for taking the time to share your experience.
We'd love to look into what happened and make sure your next session goes smoothly. If you wouldn't mind reaching out to us at support@ezo.ie with a few more details, we'll get straight on it — feedback like yours genuinely helps us improve the network.
Electric regards,
EZO Support Team.
So far so good.
11 de junho de 2026
Resposta da EZO
Hi Wadim,
Thanks for your feedback! So far so good - we'll take it! 😄
We hope every charge from here is just as smooth.
Electric regards,
EZO Support Team.
I found Ezo to be significantly more…
I found Ezo to be significantly more expensive than expected. What frustrated me most was the overstay fee policy. The charges seemed excessive and were not reasonably capped, resulting in a fee that felt disproportionate to the actual overstay. (2 hours extra on 7kwh cable)
While customer service responded quickly, fast replies don't make up for unfair charges. Most of the responses felt like excuses rather than genuine attempts to address the issue or provide a fair resolution. Overall, the pricing and handling of overstay fees left me disappointed with the service.
1 de junho de 2026
Opinião espontânea
Resposta da EZO
Hi Lubomir,
Thank you for taking the time to share your feedback.
As discussed with our support team, the session was initiated through a third-party charging card rather than directly through EZO — as the charge wasn't processed by us, we aren't in a position to make any adjustments on our end. We did want to highlight that had the session been started through our app, the cost would have been at most half of what was charged.
Regarding our overstay fees, these are in place to keep charging spots available for all drivers and are always visible in the "Show Pricing" option before starting a session.
We're sorry this wasn't the outcome you were hoping for and we do appreciate you sharing your experience.
Electric regards,
EZO Support Team.
Resposta da EZO
Hi Thiam,
Thanks for taking the time to leave us your feedback — really glad to hear it! 😊
Electric regards,
EZO Support Team.
Resposta da EZO
Hi Kinstlers,
Thank you for your review! ⚡
We're delighted to hear you had a great experience with EZO.
Providing a simple, reliable, and enjoyable charging experience is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Need to be better, faster, more reliable
We have frequent, mumtiple connection problems with a excessive 50 euro precharge. I would suggest larger antennas .
New charger ate Claremorris....I am aware there may be grid connection issues but 50kw is slow, old tech. A dual connection charger should be able to ramp up to 100kw for a single car. Very importantly a 45minute limit is too small for a slow charger
7 de junho de 2026
Resposta da EZO
Hi Paul,
Thank you for the detailed feedback, we really appreciate it.
On the €50 pre-authorisation, this is a standard procedure when paying by card to ensure funds are available before a session begins. The good news is that if you have an EZO account and charge through the app or with an RFID fob, there's no pre-authorisation applied— only the actual cost of your session is charged.
On the wider feedback around charging speeds and connection issues, these are genuinely useful points and we'll make sure they reach the right team. If you'd like to share any specific session details with us at support@ezo.ie, we'd be happy to look into the connection issues further.
Electric regards,
EZO Support Team.
I use these chargers a lot and there is never an issue.
No issues with these chargers
5 de junho de 2026
Resposta da EZO
Hi Eamonn,
Great to hear it — that's what we're here for! ⚡ Thanks for taking the time to share!
Electric regards,
EZO Support Team.
Good service, room to improve the app
The app was frustrating to set up, but otherwise all worked well.
23 de maio de 2026
Resposta da EZO
Hi Geraldine,
Thank you for the feedback and glad to hear things worked out well in the end.
The app does have a bit of a learning curve at first, but once you're familiar with it it's smooth sailing. If you ever need a hand navigating anything, our team is always happy to help, just reach out to us at support@ezo.ie!
Electric regards,
EZO Support Team.
Howth library one charger out of action…
Howth library one charger out of action for months. People using charging stations as parking spaces and ezo refusing to take any responsibility for this. What’s more now being asked to log in and use a password to use one remaining charger. Rang a human and got no better response
5 de junho de 2026
Opinião espontânea
Resposta da EZO
Hi Gerry,
Thank you for reaching out.
We're glad to let you know that the charger at Howth Library is back up and running following maintenance — we're continuing to monitor it closely to make sure everything stays that way.
Regarding non-EV vehicles occupying charging spaces, we completely understand how inconvenient this is. While enforcement of parking bays falls outside of our remit, we will pass this feedback on to the library as the site owner, as they are best placed to address it.
On the login issue, if you were prompted to enter a password it's likely your session had timed out — simply logging back into the app should have you up and running straight away. If you need any help with this, our team is happy to assist at support@ezo.ie.
Electric regards,
EZO Support Team.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.