EZO Opiniões 

496
TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail othe... Ver mais

Classificada 3 em 5 estrelas

At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉 Using the Ezo network in the... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I have mostly a smooth experience but have found Ezo charging units in Ballina and Foxford Co. Mayo that need updating. For instance the software on the Foxford unit does not show a scan code on the s... Ver mais

A empresa respondeu


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

496 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(496)

463 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Very expensive compared to other public…

Very expensive compared to other public chargers of similar rating.

21 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Declan,

Thank you for taking the time to share your feedback. ⚡

We appreciate your comments regarding pricing and understand that value is an important factor when choosing where to charge.

Feedback like yours helps us as we continue to review and develop our offering.

Electric regards,
EZO Support Team.

Classificada 3 em 5 estrelas

The chsrger in Roundwood is not…

The chsrger in Roundwood is not working.
I could have used it today

23 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Leo,

Thank you for flagging this.

We're aware of the issue at Roundwood and our team is currently working on a repair that will require a part replacement. While we appreciate your patience in the meantime, the good news is that once the repair is complete the charger will be in much better shape for public use going forward.

If you need help finding an alternative nearby location, don't hesitate to reach out to us at support@ezo.ie and we'll be happy to point you in the right direction!

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Wide parking space

Wide parking space, good instructions, use of fob .

20 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Marita,

Thanks for the review.

Wide spaces, clear instructions and a handy fob — the full package! 😊

Happy charging!

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Really helpful phone serve

The girl who was on the helpline was courteous and efficient; she had endless patience with a bewildered first time user. A sincere ‘thank you’ to her.

21 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Joyce,

Thank you so much for taking the time to share! 😊

This is truly lovely to read — we'll make sure she sees this.

We know EV charging and navigating the app has a bit of a learning curve, and helping our customers through it is exactly what great support looks like.

Happy charging!

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Quality fast charger that usually…

Quality fast charger that usually available. It was busy when first checked but was free 30 minutes later

20 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Kevin,

Glad the charger was worth the 30 minute wait! 😄

Thanks for the patience and for the kind words — really appreciate it! ⚡

Electric regards,
EZO Support Team.

Classificada 3 em 5 estrelas

Slow to start a charge and a slow charger generally for the unit price

Charger took a few minutes to initiate as kept telling me it was "busy" after I plugged it into the car and wouldn't give me an option to start a charge. I persisted, but it took three attempts for the app to realise the charger was "busy" because it was actually me trying to use the thing! Fairly clunky app, and over priced unit prices for a relatively slow charger (maxed out at about 32kW). Prices match Ionity prices but Ionity provides 350kW DC chargers by comparison.

23 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Evan,

Thank you for taking the time to share your detailed feedback. ⚡

We appreciate your comments regarding the charging session initiation, app experience, charging speeds, and pricing. Feedback like yours is incredibly valuable as we continue to enhance both our app and charging network.

If you'd like us to take a closer look at the charging session you experienced, please feel free to contact our support team at support@ezo.ie with the location and approximate date and time of your session, and we'll be happy to investigate further.

Thank you again for helping us continue to improve our services.

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

App worked to download funds

App worked to download funds, also charger in Tullamore worked very well, Applegreen charger did not work!

22 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Enda,

Thanks for such lovely feedback!

Glad the app and Tullamore charger delivered 😊

Just to flag — Applegreen chargers are not part of our network, so any issues there would need to be directed to them directly.

If you ever need help finding a nearby EZO charger, don't hesitate to reach out to us at support@ezo.ie!

Electric regards,
EZO Support Team.

Classificada 1 em 5 estrelas

Very difficult to start charging

Very difficult to start charging, had to try multiple times on app before i was successful.
Also in hotel locations can be difficult to arrange disconnection of charger in time so i got excess charges.

20 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Andrew,

Thank you for the feedback and we're sorry to hear you had trouble getting started.

To make sure your next session goes smoothly, here's a quick step by step on how to start a charge through the app:

1- Log in
2- Open the map
3- Search for your location
4- Select the charge point
5- Choose the connector
6- Once the app shows “Initiate Charging,” plug in the cable

Regarding overstay fees, these are in place to ensure fair access to charging spots for all drivers and are always visible before starting a session under "Show Pricing".

To avoid any unexpected charges, it's always a good idea to plan your disconnection ahead of the time limit — particularly at hotel locations where it can be a bit trickier to get back to the car in time.

If you ever need help mid-session, our 24/7 helpline is always on hand at 01 254 4456 — don't hesitate to give us a call.

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Very quick connection

Very quick connection. Excellent service as usual

21 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Samuel,

Thanks for leaving us a review :)

Quick connection and excellent service as usual — we'll take that! 🙌

Really appreciate it!

Electric regards,
EZO Support Team.

Classificada 4 em 5 estrelas

Charger was free & the Kw was mid 40s…

Charger was free & the Kw was mid 40s which is good for a 50kv charger!

19 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Paddy,

Thanks for the great feedback!

Available, reliable and performing well — that's what EZO is all about⚡

Electric regards,
EZO Support Team.

Classificada 4 em 5 estrelas

The experience is easy with the app

The experience is easy with the app. In fact, on this occasion, flawless!

23 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Brian,

Thank you so much for your review.

Flawless is our favourite word! 😄 Really glad the app delivered on this one.

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Reliability

22 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Jesus,

Thanks for taking the time to share!

Reliability is everything when it comes to EV charging. Really glad we're delivering on that! 😊

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Simple

Simple, clear and easy to operate.

21 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Eugene,

Thanks for taking the time to review us!

Simple, clear and easy — three words we love to hear! ⚡

Electric regards,
EZO Support Team.

Classificada 2 em 5 estrelas

Chargers not working properly in the…

Chargers not working properly in the Raddisson Red Galway which i booked as you had chargers there had to move my car to a different hotel where your chargers worked (Galmont) However i was charged 18 euro per night parking here when my own hotel was free really disappointed

15 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Gerard,

Thank you for sharing this — we're sorry to hear your stay didn't go as planned.

We'd like to take a closer look at what happened at the Radisson Red, as the chargers there are currently showing as operational on our end. Could you reach out to us at support@ezo.ie with the session details and the steps you took when trying to connect? That'll help us identify exactly what happened and make sure it doesn't happen again.

We really appreciate your patience in finding an alternative and hope we can get to the bottom of this for you.

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Ezo works really well with the fob

Ezo works really well with the fob
I love the fast charge I can have my car charged within the hour

19 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Donna,

Fully charged within the hour, no hassle — now that's amazing! 🙌

Really glad the fob is working so well for you, thanks for sharing.

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Really helpful customer care…

Really helpful customer care representative and rang me back when the call dropped.

23 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Kieron,

Thanks for taking the time to leave us a review! 😊

We'll absolutely make sure she knows. Going the extra mile for our customers is exactly the standard we hold ourselves to.

Electric regards,
EZO Support Team.

Classificada 4 em 5 estrelas

Charge when I need it

19 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi John,

Reliable charging when you need it most, that's what we're here for⚡

Thanks for the kind words!

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Used a third party app to charge and…

Used a third party app to charge and was a bit apprehensive as to whether it would work easily. No problems connecting or recognising the charging station.

19 de junho de 2026
logótipo da EZO

Resposta da EZO

Hi Michael,

Thanks for leaving us a review!

Love to hear the apprehension turned into a smooth session⚡😊

If you'd like an even more seamless experience going forward, creating an EZO account gives you the most reliable way to charge with us: Direct access, accurate rates, live status of the chargers, and correct display of all fees. Worth a look!

Electric regards,
EZO Support Team.

Classificada 5 em 5 estrelas

Easy to use

Very easy to use
👌🏼👌🏼👌🏼

1 de maio de 2026
logótipo da EZO

Resposta da EZO

Hi Maria,

Thank you so much for the kind words, really glad to hear you found it easy to use! 😊

That's exactly the experience we want for every customer. We hope every charge from here is just as smooth ⚡

Electric regards,
EZO Support Team.

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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