Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered a personalised t shirt 2 weeks ago on behalf of a family member who is not confident ordering online. It has not yet arrived and despite emails being sent by them, they have had no response b... Ver mais

Classificada 5 em 5 estrelas

After a mess up from Royal Mail not delivering the gift but saying they had delivered it, I contacted Facegift who very kindly said they would send me out another gift. I really appreciated the respon... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service First order was damaged in transit but replacement was sent quickly and free of charge and more importantly without damage. An excellent company. Would definitely use them again.... Ver mais

Classificada 5 em 5 estrelas

Would highly recommend. I purchased the personalised cushion for my grand daughter’s nursery and it came exactly as advertised and the quality on this product is amazing! Definitely worth the mone... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de lembranças
  2. Loja de estampagem de roupa

Escrito pela empresa

Welcome to Face Gift, a proudly UK-based company, based in the heart of Huddersfield. Recognised for its authentic and unique products, Face Gift is the ideal platform for those seeking personalised gifts that bear meaningful value and create lasting impressions. Established on the grounds of love for individuality and uniqueness, Face Gift has built its brand in offering wonderfully personalised items. Each of our unique gift options is enhanced by photo personalisation—a thoughtful touch that brings joy and nostalgic memories, instantly making the gift more personal and memorable. Our diverse range of items includes mugs, cushions, prints, keyrings, and so much more. The hidden charm of our gifts is that they are designed and produced entirely in the UK, from the first design sketch to the final product, ensuring that you are buying homegrown and quality-ensured products. At Face Gift, our commitment is not only to provide unique gifts but also to deliver an unparalleled shopping experience. That starts with a user-friendly online interface, secure payment methods, and ends with fast, safe, and efficient delivery services. Our corporate mission surpasses mere transactions. We aim to be a part of your special moments, to help you encapsulate beautiful memories within our products, and to bring smiles when your loved ones open the gifts customised by you — and for you — at Face Gift. Face Gift prides itself on ensuring customer satisfaction and is always here to aid you in finding the perfect personalised gift. We invite you to experience Face Gift and to discover the joy of personalised gift giving! Be assured, when you choose Face Gift, you are choosing a deluxe service with high-quality products designed to delight every time. Thank you for your interest in Face Gift - where your photos mould into memories, and the gifts you choose become keepsakes treasured forever!


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

228 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Poor quality photo

Poor quality photo. Finding it difficult to communicate. Company have refunded and once Id worked out how to contact were very helpful.

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service
First order was damaged in transit but replacement was sent quickly and free of charge and more importantly without damage.
An excellent company. Would definitely use them again.

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy.

I ordered 2 mugs with pets on them and was so happy with what I got! They were presents for family and came in good time. They were packaged well so there was no damage. I am very happy and will definitely order from you again. Thankyou☺️

26 de fevereiro de 2026
Classificada 1 em 5 estrelas

Never received it

Never received it. Still waiting

17 de janeiro de 2026
logótipo da Facegift

Resposta da Facegift

Hi Arlene, we have not had any contact from you. Please can you get in touch via the contact form on our website we can get this resolved asap for you. I just checked the tracking and it says that evri have damaged the item beyond repair on the tracking link. Please get in touch and let us know if you would like a refund or a replacement sending out. Apologies for the inconvenience. Your item was shipped on time and in perfect condition but unfortunately we cannot control the courier and how heavy handed they are 😔

Classificada 1 em 5 estrelas

Ordered a personalised t shirt 2 weeks…

Ordered a personalised t shirt 2 weeks ago on behalf of a family member who is not confident ordering online. It has not yet arrived and despite emails being sent by them, they have had no response back yet and been totally ignored. Its a Christmas present and time is running out. Awful company - do not trust them.

17 de dezembro de 2025
Opinião espontânea

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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