Ordered a personalised t shirt 2 weeks ago on behalf of a family member who is not confident ordering online. It has not yet arrived and despite emails being sent by them, they have had no response b... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After a mess up from Royal Mail not delivering the gift but saying they had delivered it, I contacted Facegift who very kindly said they would send me out another gift. I really appreciated the respon... Ver mais
A empresa respondeu
Excellent service First order was damaged in transit but replacement was sent quickly and free of charge and more importantly without damage. An excellent company. Would definitely use them again.... Ver mais
Would highly recommend. I purchased the personalised cushion for my grand daughter’s nursery and it came exactly as advertised and the quality on this product is amazing! Definitely worth the mone... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Face Gift, a proudly UK-based company, based in the heart of Huddersfield. Recognised for its authentic and unique products, Face Gift is the ideal platform for those seeking personalised gifts that bear meaningful value and create lasting impressions. Established on the grounds of love for individuality and uniqueness, Face Gift has built its brand in offering wonderfully personalised items. Each of our unique gift options is enhanced by photo personalisation—a thoughtful touch that brings joy and nostalgic memories, instantly making the gift more personal and memorable. Our diverse range of items includes mugs, cushions, prints, keyrings, and so much more. The hidden charm of our gifts is that they are designed and produced entirely in the UK, from the first design sketch to the final product, ensuring that you are buying homegrown and quality-ensured products. At Face Gift, our commitment is not only to provide unique gifts but also to deliver an unparalleled shopping experience. That starts with a user-friendly online interface, secure payment methods, and ends with fast, safe, and efficient delivery services. Our corporate mission surpasses mere transactions. We aim to be a part of your special moments, to help you encapsulate beautiful memories within our products, and to bring smiles when your loved ones open the gifts customised by you — and for you — at Face Gift. Face Gift prides itself on ensuring customer satisfaction and is always here to aid you in finding the perfect personalised gift. We invite you to experience Face Gift and to discover the joy of personalised gift giving! Be assured, when you choose Face Gift, you are choosing a deluxe service with high-quality products designed to delight every time. Thank you for your interest in Face Gift - where your photos mould into memories, and the gifts you choose become keepsakes treasured forever!
Informações de contacto
1-75 Shelton Street, WC2H 9JQ, London, Reino Unido
- trustpilot@facegift.co.uk
- facegift.co.uk
4,5
Excelente
228 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mugs with pets photo.
Very prompt service and safe delivery. Love the pictures of the dogs on the mugs, presents for my two Daughters. They will be over the moon with them soon. Thank you
15 de agosto de 2025
Mug was as promised and delivered when…
Mug was as promised and delivered when promised, there was a downside however! I found out that i could of got a similar product for half the price in a local shop.
13 de agosto de 2025
Excellent customer service
Excellent customer service. Evri delivered to the wrong address however Facegift replaced as soon as I contacted them.
Lovely quaality mugs for my grandsons with pictures of their puppy onthem
1 de agosto de 2025
Quality of mug was fine just wished the…
Quality of mug was fine just wished the photo had been bigger on the mug very small .
30 de julho de 2025
You created my order and delivered…
You created my order and delivered within 3 days of my order - fantastic service
24 de julho de 2025
Quick delivery and quality product
24 de julho de 2025
Very happy with item
Very happy with item, delivery was very quick will make a lovely Christmas present.thank you.
25 de julho de 2025
I bought a mug and some socks
I bought a mug and some socks , the image on the mug isn’t particularly clear the image on the socks is better but the quality Isn’t very good
I appreciate that much os the cost is in production but I think quality could be better
26 de julho de 2025
Excellent product and service.
I was not happy with the first mug I received, the picture was too dark. Emailed them and they lightened it and sent me another one. Very happy with the product and the service.
26 de julho de 2025
Great company to buy from
There was a problem with my order. I contacted Facegift who very promptly sorted the issue out and provided a replacement. I would recommend them to my family and friends
24 de julho de 2025
2 mugs first time buyers
Website good and easy to send your print too . We got 2 mugs printed great finish. Got them delivered safe and sound would use the this company again.
4 de julho de 2025
Pet memorial
It was a gift for good friend who had recently lost their elderly dog, it brought years to her eyes of happiness, thank you
3 de julho de 2025
Brilliant
It was easy to download the photo and the product and service were great, thank you
2 de julho de 2025
Ordering very easy and clear…
Ordering very easy and clear instructions.
Quick delivery
2 de julho de 2025
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.