Facegift Opiniões 228

•

4,5

Loja de lembranças

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Ordered a personalised t shirt 2 weeks ago on behalf of a family member who is not confident ordering online. It has not yet arrived and despite emails being sent by them, they have had no response b... Ver mais

After a mess up from Royal Mail not delivering the gift but saying they had delivered it, I contacted Facegift who very kindly said they would send me out another gift. I really appreciated the respon... Ver mais

A empresa respondeu

Excellent service First order was damaged in transit but replacement was sent quickly and free of charge and more importantly without damage. An excellent company. Would definitely use them again.... Ver mais

Would highly recommend. I purchased the personalised cushion for my grand daughter’s nursery and it came exactly as advertised and the quality on this product is amazing! Definitely worth the mone... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Welcome to Face Gift, a proudly UK-based company, based in the heart of Huddersfield. Recognised for its authentic and unique products, Face Gift is the ideal platform for those seeking personalised gifts that bear meaningful value and create lasting impressions. Established on the grounds of love for individuality and uniqueness, Face Gift has built its brand in offering wonderfully personalised items. Each of our unique gift options is enhanced by photo personalisation—a thoughtful touch that brings joy and nostalgic memories, instantly making the gift more personal and memorable. Our diverse range of items includes mugs, cushions, prints, keyrings, and so much more. The hidden charm of our gifts is that they are designed and produced entirely in the UK, from the first design sketch to the final product, ensuring that you are buying homegrown and quality-ensured products. At Face Gift, our commitment is not only to provide unique gifts but also to deliver an unparalleled shopping experience. That starts with a user-friendly online interface, secure payment methods, and ends with fast, safe, and efficient delivery services. Our corporate mission surpasses mere transactions. We aim to be a part of your special moments, to help you encapsulate beautiful memories within our products, and to bring smiles when your loved ones open the gifts customised by you — and for you — at Face Gift. Face Gift prides itself on ensuring customer satisfaction and is always here to aid you in finding the perfect personalised gift. We invite you to experience Face Gift and to discover the joy of personalised gift giving! Be assured, when you choose Face Gift, you are choosing a deluxe service with high-quality products designed to delight every time. Thank you for your interest in Face Gift - where your photos mould into memories, and the gifts you choose become keepsakes treasured forever!

Informações de contacto

1-75 Shelton Street, WC2H 9JQ, London, Reino Unido
trustpilot@facegift.co.uk
facegift.co.uk

4,5

Excelente

228 opiniões

5 estrelas

4 estrelas

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Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Fantastic delivery service. Ordered 1 day prior and received on time that wasn't expected.

19 de julho de 2023

Resposta da Facegift

12/07/2025

Thank you Natalie for taking the time
To review us

24/07/2023

Amazing cushion

Amazing cushion . Beautiful and will be ordering more from them . Delivery was quick .. highly recommend

Disappointed. The socks weren’t black they were a navy blue, and the stretch once on your feet distorts the image more than you’d think and because the inner lining is white it really shows through. For the price I was unsatisfied with what I got.
Great idea. But I think the quality of the actual sock material could be better.

14 de junho de 2023

Resposta da Facegift

12/07/2025

Thank you for your feedback and will take this on board

20/06/2023

As lovely as the socks were

As lovely as the socks were, they said they'd fit a foot size 6-11 but my husband is a size 10 & he couldn't get his foot in them, they did however my son who's a size 2! These sizes REALLY need improving as i wasnt impressed especially as they were not cheap either!!!

6 de junho de 2023

Resposta da Facegift

13/12/2023

Hi Emma, we appreciate your review. Due to other similar reviews like yours we have decided to discontinue our sock range. Thank you for your valued feedback.

James

18/06/2023

Very expensive for the quality

Very expensive for the quality I am disappointed to be honest wouldn’t recommend or use again

7 de junho de 2023

Resposta da Facegift

13/12/2023

Hi Karen thank you for your review. Due to other similar reviews like yours we have decided to discontinue our sock products until we can find a better supplier. We appreciate your honest feedback.

James

18/06/2023

Brilliant

Brilliant - easy to use website, fast delivery.

7 de junho de 2023

Resposta da Facegift

12/07/2025

Thank you so much Jane

16/06/2023

Not all your fault but not happy with…

Not all your fault but not happy with end product. Photo looks awful

5 de junho de 2023

Resposta da Facegift

13/12/2023

Hi Karen, thank you for your feedback. Due to your comment and others similar we have decided to discontinue this product until we can improve quality. Apologies for your bad experience.

Jamed

13/06/2023

Excellent product

Excellent product, quick delivery, well packaged. Kept informed about status of purchase 👍🏻

30 de maio de 2023

Resposta da Facegift

12/07/2025

Thank you Lynn for your business

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