Excellent and reputable company to deal with. The first hoodie I ordered was Defective in many ways. I emailed Fadogear right away, they were very quick to respond, very apologetic and wanted to... Ver mais
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You didn’t tell me at the time I ordered the shirt for my brother, that you would be charging me a fee, simply because you aren’t in the US. If you can’t tell your customers about this fee up front, y... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Welcome to Fadogear, the ultimate destination for personalized fashion and home decor. We specialize in offering a wide range of print-on-demand products that allow you to express your unique style and creativity. Whether you're looking for custom clothes, trendy shoes, or captivating decorative items, Fadogear has got you covered. With our extensive collection, you can easily customize and purchase shirts, pants, shoes, slippers, blankets, and other decor products that reflect your individuality. Get ready to unleash your imagination and elevate your personal style with Fadogear.
Informações de contacto
102 S Kensington St, 22204, Arlington, Estados Unidos da América
- support@fadogear.com
- fadogear.com
3,7
Aceitável
66 opiniões
Sem histórico recente de solicitação de opiniões
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Excellent and reputable company to deal…
Excellent and reputable company to deal with. The first hoodie I ordered was
Defective in many ways. I emailed Fadogear right away, they were very quick to respond, very apologetic and wanted to make things right. They replaced my defective hoodie right away. The new one has arrived and I am very pleased with it. They were very kind and supportive. I was surprised how quickly the replacement came.
It’s a rare thing now a days for anyone to acknowledge their error and to want to make it right.
Thank you Fadogear for being a company of excellence!
13 de junho de 2025
Opinião espontânea
Resposta da Fadogear
Thank you so much for your kind and thoughtful review. We truly appreciate you taking the time to share your experience.
We’re very sorry again that the first hoodie arrived defective, but we’re glad we had the opportunity to make things right and that you’re happy with the replacement. Providing responsive support and standing behind our products is extremely important to us.
Your kind words mean a great deal to our entire team. Thank you for choosing Fadogear and for recognizing our commitment to quality and customer care!
I ordered an item on March 29th and I…
I ordered an item on March 29th and I still haven't received it. Emails not answered, phone calls not answered. They got my money but I can't get my order. I won't order from them again.
29 de março de 2025
Opinião espontânea
Resposta da Fadogear
We’re very sorry for this experience and the lack of communication. This is not what we want for our customers.
Please contact support@fadogear.com
with your order number so we can urgently review your case and resolve it for you.
Wrong product and bad customer support
Got the wrong product and emailed them to resolve the issue. No one reached backed out to fix the issue.
6 de março de 2025
Resposta da Fadogear
Please kindly resend your email to support@fadogear.com
. We have checked our system but did not find any email received from you (it may have been sent to an incorrect address or filtered into spam).
To help us assist you faster, please include your order number and the email address used for the order in your message.
Was very pleased with item,but am…
Was very pleased with item,but am growing weary with everything having to be shipped from overseas. Puts a damper on timeliness.
29 de janeiro de 2025
Resposta da Fadogear
Thank you so much for your feedback and for being pleased with the item — we truly appreciate it.
We completely understand your concern regarding overseas shipping timelines. To ensure quality and avoid overproduction, all of our items are made-to-order and produced by trusted international partners. While this may extend delivery time compared to local warehouses, it allows us to deliver unique, custom-made products.
We’re actively working to improve logistics and shipping efficiency, and your feedback is invaluable in helping us do better. Thank you again for your patience and support.
Company responded quickly when I had an…
Company responded quickly when I had an issue. Only thing that could be better is the description of the fabric of the "hoodie" I ordered
26 de janeiro de 2025
Resposta da Fadogear
Thank you so much for your feedback! We’re glad to hear you were happy with our response time.
We appreciate your note about the hoodie fabric description and will definitely use this feedback to improve the clarity of our product details.
Thanks again for your support — we truly appreciate it!
Resposta da Fadogear
Thank you for your great feedback! We’re happy to hear that your order arrived on time, fit well, and met your expectations in quality.
We truly appreciate your support and hope to serve you again soon!
Fabulous Quality…
I have purchased Tombstone AZ blankets and pillows and they are absolutely beautiful! Material is fabulous and colors are vibrant! I highly recommend Fadogear!
23 de setembro de 2024
Resposta da Fadogear
Thank you so much for your wonderful review! We’re thrilled to hear that you loved the Tombstone AZ blankets and pillows, and that the material and colors met your expectations.
Your recommendation truly means a lot to us. Thank you for choosing Fadogear — we look forward to serving you again!
Love the jersey
Love the jersey! It was a little longer of shipping so just plan for it but only around two weeks.
1 de setembro de 2024
Resposta da Fadogear
Thank you! We’re happy to hear you loved the jersey and appreciate your patience with the shipping time.
Counterfeit merchandise
Counterfeit merchandise. At least they took it down from the site after lots of complaints.
28 de agosto de 2024
Resposta da Fadogear
Thank you for your review. We do not sell counterfeit merchandise and take all concerns seriously.
If you experienced an issue with your order, please contact us at support@fadogear.com
so we can review and assist you directly.
Service was quicker than expected!
29 de agosto de 2024
Size wasn't true!
The quality of the shirt I purchased was excellent, however, their sizes aren't very true - at least not in my case. I normally wear a 2XL. The 2XL I purchased from them fit more like a 4XL. I understand that since my shirt was a specialty shirt with my name on it that they can't re-sell it, therefore would not want it back as a return, however, it is also not my fault that the shirt was two sizes too big, so it's pointless for me to have it as well. I wanted at a minimum, a partial refund, but all they wanted to give me was a discount on another shirt. Granted, the discount was substantial, but I couldn't trust that the size of the new shirt would be any different and didn't want to end up paying for two shirts I can't use.
26 de agosto de 2024
Resposta da Fadogear
Thank you for your honest feedback. We’re sorry the sizing didn’t work out for you, even though you were happy with the quality.
We understand how frustrating this experience can be and truly appreciate your comments, which help us improve our sizing guidance. Please feel free to reach out to support@fadogear.com
if you’d like us to review your order again.
Great quality and fit
Great quality and fit! Lead time was a bit long (4 weeks, but understandable).
23 de agosto de 2024
Resposta da Fadogear
Thank you so much for your feedback! We’re glad to hear that you were happy with the quality and fit of your order.
We truly appreciate your understanding regarding the lead time, as our items are made-to-order. Your patience and support mean a lot to us!
It's not the best material
It's not the best material. Can't return the product back to China. That is the downside of online purchases outside of Amazon.
22 de agosto de 2024
Resposta da Fadogear
Thank you for your honest feedback. We’re sorry the material didn’t meet your expectations and appreciate you sharing your experience.
Please feel free to contact support@fadogear.com
if you’d like us to review your order.
i received my order in a short enough…
i received my order in a short enough time and the price wasnt to bad.
3 de agosto de 2024
Resposta da Fadogear
Thank you for your feedback! We’re glad to hear your order arrived in a reasonable time and that you were happy with the price.
We truly appreciate your support and hope to serve you again soon!
You’re company had the product I was…
You’re company had the product I was looking for I received it was just what I was looking for thank you
2 de agosto de 2024
The quality was great the size was…
The quality was great the size was perfect and he has already had a ton of components it.
31 de julho de 2024
Great customer service!!
Great customer service and great product!! I had an issue with my payment and they were very understanding about the situation until I was able to get it resolved. Bought a gift for my brother and he absolutely loved it.
15 de setembro de 2024
Opinião espontânea
Not up front about a fee
You didn’t tell me at the time I ordered the shirt for my brother, that you would be charging me a fee, simply because you aren’t in the US. If you can’t tell your customers about this fee up front, you won’t be having returning customers.
23 de julho de 2024
Resposta da Fadogear
Thank you for sharing your feedback, and we’re sorry for the frustration caused by this experience. We understand how important it is to be fully informed about any potential fees at the time of purchase.
While we strive to display all product and shipping costs clearly at checkout, certain fees such as customs duties or import charges may be applied by local authorities and are outside of our direct control. We regret that this was not made clear enough and appreciate you bringing it to our attention.
Your feedback is valuable, and we are actively working to improve transparency around international orders to ensure customers have clearer expectations moving forward.
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