Fadogear Opiniões 

Resposta da Fadogear

17/12/2025

We’re very sorry to hear about your experience, and we sincerely apologize for the disappointment this caused. This is not the standard we aim to provide.

While our products are made-to-order and personalized returns work differently compared to large marketplaces, we do have a return and resolution policy in place for quality-related issues. We regret if this was not clearly communicated or if your expectations were not met.

We would appreciate the opportunity to review your order and address your concerns properly. Please contact us at support@fadogear.com
with your order number so our team can look into this and work toward a fair resolution.

Resposta da Fadogear

17/12/2025

We’re very sorry to hear about your experience, and we sincerely apologize for the frustration caused by the lost package and the difficulty in communication. This is not the experience we want for our customers.

We take lost shipments and communication issues very seriously and would appreciate the opportunity to investigate this further. Please contact us directly at support@fadogear.com
with your order number so we can review the shipping status and work toward a resolution as quickly as possible.

Thank you for bringing this to our attention — we truly hope to make this right for you.

Resposta da Fadogear

17/12/2025

We’re very sorry to hear about this issue, and we apologize for the inconvenience it caused.

Shipping to an incorrect address is something we take very seriously, and we would appreciate the opportunity to review what happened with your order. Please contact us at support@fadogear.com
with your order number and the correct shipping address so we can investigate and work toward a resolution as quickly as possible.

Thank you for bringing this to our attention — we hope to make this right for you.

Resposta da Fadogear

17/12/2025

We are extremely sorry for this experience, and we sincerely apologize for both the incorrect item and the offensive content you received. This is completely unacceptable and does not reflect our standards at all.

We take this matter very seriously and regret that your previous message did not receive a timely response. Please contact us immediately at support@fadogear.com
with your order number and, if possible, a photo of the item received so we can urgently investigate and resolve this for you.

Our team is committed to making this right, whether through a replacement of the correct item or an appropriate resolution. We truly appreciate the opportunity to address this properly and ask for your patience while we do so.

Resposta da Fadogear

17/12/2025

Thank you for sharing your feedback. We’re sorry to hear that the sizing did not meet your expectations and that the delivery took longer than expected.

While we’re glad to know you liked how the shirt looks in the picture, we understand how disappointing it can be when the fit isn’t right. Your comments regarding sizing and delivery time are very helpful, and we’re actively working to improve both our size guidance and shipping efficiency.

If you’d like us to review your order or see if there’s anything we can do to assist further, please feel free to contact us at support@fadogear.com
with your order number.

Resposta da Fadogear

17/12/2025

We’re very sorry to hear about your experience, and we sincerely apologize for the confusion and frustration this caused. This is certainly not how we want our customers to feel.

While our listings include multiple style options (such as sweatshirt, hoodie, or jacket), we understand that the way this product was presented may not have been clear enough and led to a misunderstanding. That is on us, and we appreciate you bringing this to our attention.

Your feedback is valuable and helps us improve our product descriptions to make them clearer and more transparent going forward. If you’re open to it, please contact us at support@fadogear.com
with your order number so we can review your case and see how we may assist further.

Resposta da Fadogear

17/12/2025

We’re very sorry to hear that you haven’t received your order, and we sincerely apologize for the frustration this has caused.

We’d like to urgently review the status of your order and assist with the appropriate resolution, including cancellation or refund if applicable. Please contact us directly at support@fadogear.com
with your order number so our team can investigate and respond as quickly as possible.

Thank you for bringing this to our attention — we appreciate the opportunity to make this right.