Hannan at Fare Buzz is so incredibly helpful!! I have worked with him several times on multiple trips and he's responsive, a clear communicator and very helpful. I will work with him on all my flights... Ver mais
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Leia as opiniões dos outros
Clients had a Christmas Markets cruise pulled out from under them because the vendor chartered the sailing. Accepting the alternative offered meant that they needed to make a substantial change to the... Ver mais
I was in a crisis with flight cancellations and reached out to Farebuzz. I was fortunate to speak with Elgart and he assisted me with booking same day flights. He was thorough and I truly couldn't ha... Ver mais
The main reason that we continue to build a relationship with Fare Buzz is due to the exceptional service we receive from Anna. If you review our booking History, you will note that we tend to most... Ver mais
Informações sobre a empresa
Escrito pela empresa
For 25 years, Fare Buzz is a leading Travel Supplier delivering you convenience and unbeatable value when booking airline tickets, hotels, car rentals and vacations through our online booking website, apps or when you call or Live Chat with our dedicated customer service representatives.
Informações de contacto
135 W 50th St Ste 504, 10020, New York, Estados Unidos da América
- 1-888-808-4123
- cs@farebuzz.com
- farebuzz.com
Ease of booking Excellent information
Great response time
Received a very timely response. Was able to flight match clients requested flight schedules and class of service from 3 different departure locations.
When a travel agent makes a request to…
When a travel agent makes a request to a FareBuzz representative, they should attempt to assist while in the chat or on the phone- not direct them to the website the TA just stated was not operational. That would be nice and hospitable for TAs that desire to do everything on their own and only call when absolutely needed. Thank you.
Agent was very [professional and…
Agent was very [professional and helpful in assisting with a complex overseas multi-city business class reservation.
Ana is the best
Ana is the best. She is very good at getting back to me in a timely manner.
Worst company I have used for my…
Worst company I have used for my clients flights. The customer service people are rude and all don’t understand English. They make up their own rules and regulations on the phone. Silvestor tried to charge us more when the card wouldn’t go through because the client was using CAD funds and not USD. No other rep did this when having issues with the card. They hang up on you. They’ll tell you no one else to speak with but them but hang up call back you’ll get someone else. Great prices but horrible customer service. Out of 15 reps i spoke with only one rep was helpful and listened his name was Melvin.
Extremely helpful for agents
The fact that KHM Travel Group has a direct line to Farebuzz for booking is incredible. Everyone responded so quickly and they were very helpful. I won't ever use another consolidator now that we have such specialized assistance.
Neil does a great job.
Site was easy to navigate
Farebuzz is the best source for air fares
What made this experience great was the patience of the Farebuzz Advisors. There were a lot of delays in communication between my customer and myself but the Farebuzz Advisors showed the greatest amount of patience. Thank you so much!
Love Farebuzz
Love Farebuzz! Dina stayed with me until we had our guests happy and booked on their way to Vienna! Great Experience!
I do a lot of bookings for my clients…
I do a lot of bookings for my clients through FareBuzz. I get this amazing person called Hannan everytime. They have helped me with so many situations and problems over the year with such grace, kindness, patience, and true concern. Hannan is absolutely the BEST at what they do!!!
Naresh T was just incredible
Naresh T was just incredible. He addressed all my issues, and provided very competitive prices. I will use him again,
Thanks
mike
Flight & insurance rates
My clients are very satisfied with their flight times and insurance that's offered.
This was my first time booking with…
This was my first time booking with Fare Buzz as a TA and I had an issue with the system not taking the birthdates. I called and got a voicemail when looking for assistance.
I did receive assistance from the chat agent who said there was a technical issue with the booking engine. She was able to book the airfare for me under my name so I would not lose my client.
Dhruv was outstanding and the reason we…
Dhruv was outstanding and the reason we were able to make the booking work. He was respectful, hardworking and available as needed to get this group booking completed.
Wonderful agent very professional and…
Wonderful agent very professional and patient with me
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