The service was excellent and Shane Morgan was so patient with us and took his time and made sure we understood everything all the way.
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Leia as opiniões dos outros
To all beware! DO NOT USE CROWN FARES TO BOOK FLIGHTS!!! And if any airlines are affiliated and working with crown fares travel agency as they call themselves I would seriously reconsider flying with... Ver mais
Brad Miller was absolutely amazing! He was very patient & professional, was great even with me questioning him about everything because I get a lil reluctant with all the scams out there.. But for al... Ver mais
I would give 0 stars. My original ticket price was not honored. I was sent an email confirming my reservation then received a call adding 300 to my flight or change airports or fly out of one airpor... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
they are scammers
they are scammers - do not used this company, bait and switch, we paid the agreed amount for 2 round tickets and then they said they could only get return tickets and the tickets down would increase 300 dollars and they would not give you an eticket saying you had to show up 3 hours early and stand inline to get it. I cancelled the card so they could not charge on it. they tried to say the card had already been charge and I could not get it back they lied I cancelled all charges on the card

Resposta da Farecrown
DO NOT book through Farecrown.
Fares were not what was first quoted.
OVER paid for our flights.

Resposta da Farecrown
Mark Davis was very professional and…
Mark Davis was very professional and VERY patient with me. I am hard of hearing and ask him to repeat things several times. He made me feel comfortable asking him to repeat when I needed. He worked very diligently to get me a flight I could accept and afford. I give him 5 stars X 2.

Resposta da Farecrown
Great customer service
Great customer service! Easy booking Vincent Stone and Mr.Evan was great
Total scam
Total scam. They quote one price & then call & say they can’t book all travelers at quoted price. They increase the ticket price & say you can’t cancel because it’s non-refundable.

Resposta da Farecrown
Mark really helped me and my family…
Mark really helped me and my family out. He was especially patient with me. I thought I was getting scammed. I was totally wrong. He dealt with me being unpleasant because of that. He assured me that everything was okay and there was no scam. Turned out to be one of the easiest flying experiences ever. Thanks, Mark D!!!
Complete scam
Everything went wrong. The positive reviews are as fake as the cheap tickets. The cheap fares you thought you bought don't exist. They contact you and say you must spend more to get what you bought. I said no and to refund the tickets. They said no refunds if I canceled. I told them I would dispute with the cc company and they backed down and said I had I had the tickets after all and they would be provided 24 hours before departure. Scammy but I said OK. The tickets never came despite them telling me the tickets were on the way that morning. The cheap tickets never existed. I had to spend much more money on actual tickets. Don't give these scammers another dollar. If they say they need more money for the tickets you bought, cancel right there and dispute with cc company

Resposta da Farecrown
Where to begin.....it is a scam
Where to begin.....it is a scam! I do not recommend it to anyone! They were not helpful at all in fixing an error they made and did not even try to fix it. I missed my flight because they had me confirmed on a flight for one day but the e-tickets were for another day. Lost a lost of time not to mention money.
Customer Service
Mr. Vincent Stone assisted me to get the dates changed on my trip. Let me tell you in my 59 years of living i have never seen better customer service from anyone. Vincent was sympathetic to my situation, extremely knowledgeable in how to help me and explained every step to me clearly as he worked. He was friendly and patient with me. I will definitely call him for my future needs. He is an asset to your company.
I thought I was purchasing actual…
I thought I was purchasing actual airline tickets from this company, immediately got a confirmation email and then the following day got an email that my tickets were not confirmed and to contact Fare Crown. Turns out, the tickets were only standby status but for $750 more I could purchase actual tickets.
They were supposed to call me the next day with an update on my stand by status, didn't call and when I called them, the best they could do was for an additional 2k, assist me with getting real tickets. NO THANKS. Allegedly I'm getting a refund, minus a bogus fee of $174.
I would never recommend using this company, EVER. Beware.
Vincent Stone extension was very…
Vincent Stone extension was very helpful in assisting me in my transaction. He was a pleasure to work with and attempting to locate additional resources.
Vincent Stone was excellent
Vincent Stone was excellent. He clearly is a professional and loyal guy. It took awhile to get through all the extreme details of booking flights but he was patient and understanding and a pleasure to talk to.
Uninformed and Unprofessional
Do not use this website unless you plan on being on standby for flights. This sight market and sell flight tickets but fail to warn you that your flight may put you on standby. This is not what you agreed too, this wasn't inform to you. And if you don't agree to being on standby they refuse to cancel your booking if you request. Mind you, you're not charged until you agree to the terms. You must emphasize for your account not to be charged. This is the worst flight booking website.
A job well done!!
Your travel consultant (Vincent Stone)was very competent and professional.
Farecrown is a big scamThe most horrible experience Vincent…
The most horrible experience Vincent and Amber Smith both fake names with heavy Indian accents. The scammed me out of 710.00 dollars. Sent me fake tickets and boarding pass after I kept calling them the day before.Please beware use airline website or reputable places like Expedia .Please beware of Farecrown.com
Don't trust them to book the flight and rate class that you confirmed at booking.
The company is misrepresenting it's Trustpilot rating.The website indicates a 5 star rating. The true rating is only 3.1, and for good reasons.
Worst place ever they scammed me and I…
Worst place ever they scammed me and I never got my boarding passes had to schedule a flight last minute for $200+ more dollars
Brand Management and Excellence
I was pleased to have Brad Miller assist me with my travel reservations. He is the consummate professional and frankly IS the Farecrown BRAND. He is a master problem solver and was able to skillfully exceed my expectations so much so, that I immediately booked a second ticket and will solicit his assistance on securing a rental car. He is the best in the complex industry!
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