The service was excellent and Shane Morgan was so patient with us and took his time and made sure we understood everything all the way.
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Leia as opiniões dos outros
To all beware! DO NOT USE CROWN FARES TO BOOK FLIGHTS!!! And if any airlines are affiliated and working with crown fares travel agency as they call themselves I would seriously reconsider flying with... Ver mais
Brad Miller was absolutely amazing! He was very patient & professional, was great even with me questioning him about everything because I get a lil reluctant with all the scams out there.. But for al... Ver mais
I would give 0 stars. My original ticket price was not honored. I was sent an email confirming my reservation then received a call adding 300 to my flight or change airports or fly out of one airpor... Ver mais
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Respondeu a 28% das suas opiniões negativas
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TERRIBLE SERVICE DON’T BUY TICKETS WITH…
TERRIBLE SERVICE DON’T BUY TICKETS WITH THEM. Terrible customer service don’t send email confirmation or tickets to you. We missed our flight cause they keeped saying it was at 2:12 on Mother’s Day and it was at 7:30 am so we had to spend Mother’s Day at the airport all day and night till the next flight the next day. They put you on hold for hour or more and it is always the same thing we are working on it and we will send it to you in two hours.
Scam
Scam. I booked a $270 round trip. I got an email saying "we tried to call but couldn't reach you, please call back" when I did, he said that he has ticketed the outgoing flight but needed another $600 to ticket the return. I said stop. Cancel everything. He said he couldn't. I said I'd dispute with my card issuer. He still charged me almost $900. Still in the dispute process. Classic bait and switch.
Do not trust them, save your time and money
I booked a flight on May 5, 2025. Their website mentions a rate after booking the ticket, but only after five hours. Romey emailed me, saying, “We would like to inform you that your flight booking is partially ticketed. We tried to call you (that lie), but note that a delay in contact may result in a price increase or losing out on this ticket.” When I call, he asks me for more money; I said Stop the booking process and refund my money. But instead, this idiot (Romey Evans) leaked my phone number and information (email, name, and address) to multiple parties. Since booking with them, I have been receiving numerous spam calls and emails. There is no online cancellation process, so I am unable to cancel or obtain a refund. Despite multiple calls and emails, I have not received a response. Additionally, Romey Evans from Customer Service threatened me, stating that I couldn't process my refund, which is only available from the airline. Despite five days of trying to obtain a refund, I have been unsuccessful.
DO NOT BUY FROM THEM. THEY ARE FRAUDULENT AND EVERYONE PUTTING THIS POSITIVE REVIEW IS ALL FRAUDULENT. DO NOT TRUST!
Mr Vincent stone was Very informative…
Mr Vincent stone was Very informative about the procedure on how the flights are at the discounts they are at. He called me back to let me know what was going on with my purchase canceling really went above and beyond I appreciate everything you did
This is a scam
This is a scam. I booked a fight from Denver to Des Moines for $218. Then they call to go over restrictions, call dropped after they put me on hold. I returned the call & they inform me that the only luggage allowed is your phone & wallet/purse. Who flies for a 4 day stay with no luggage??? But they call the airline & come back with a $126 charge each way to bring a backpack. Lunacy!!! AVOID THIS SCAM COMPANY!
Absolutely a scam pricing website !!!
Absolutely a scam pricing website !!!! my cost went up significantly after I purchased the CHEAP ticket !!!! They claim its the airline !!! use your regular booking website !!! STAY CLEAR OF THIS ONE !!!!!
If I could have given a zero I would…
If I could have given a zero I would have. Scam operators. Bait and switch. Quoted a low but reasonable fare. Charged my credit card for $5.00 more than the entire trip for the outbound leg and then called me to let me know the return flight would be 5 times more. Said I could not cancel. Now it will take 10 days to initiate a dispute with my credit card company.
Offshore Indian call center. They give the entire country a bad name.
Be aware of restrictions before booking
I was very disappointed to learn all of the restrictions which basically resulted in my not reallly having confirmed flights until I was at the airport (within 4 hours of flight). The call from Farecrown was shortly after my "booking" online however it cost me $50 to cancel for a refund (as opposed to a restrictive flight voucher) because the timing of the flights was important. Vincent Stone was assisting me and was very courteous and helpful explaining things to me and was trying numerous alternatives to satisfy me but the alternatives were more expensive than what was available elsewhere.
Vincent Stone was very helpful
Vincent Stone was very helpful. Even when I was not clear on a subject
Great Help
Great Help. Vincent is helping to cancel my reservation. I am satisfied with the service and would like to book my next reservation here with facecrown.
Great cst service ,exellent plans and…
Great cst service ,exellent plans and affordable price ! I am really happy with the service romey gave me , he made sure that my flights are on time and sent me the boarding pass a day before becuse of which i did not have to stand at the line in the airport ! I am a forever cst of yours and i am greatfull to do business with you guys ! God bless you all .
I am glad i booked with you guys .the…
O am glad i booked with you guys .the airlines cancelled my flight and just said we are giving you a refund and I got stuck at the airport !
Thanks to god i called you guys and i got brad on the line who helped me get the new flights and made sure I reached my destination ! He even did chekin for me and gave me extra legroom seats on a very low fare and made sure to I”ok get my money back .all the very best to ya”ll.god bless
At start I was a bit nervous because of…
At start I was a bit nervous because of the price these guys had ,but really ,Vincent helped me with great efforts and great cst service ,told me everything I needed to know and at last just a day before my flights I received my boarding pass on my email from him !that was really amazing and keep doing the great work .thanks
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