FarroOpiniões 

1845
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to order. Efficient delivery. Fresh pickings. My reco thou is when you choose kgs, how many approx you’ll get; like apples or carrots etc Also couldn’t order Westmere sausages under 1kg. I... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Did my online order with Farro and the good stuff turned up at the door no worries, dead easy to sort. Always find those tasty bits and bobs you just can't get at the big supermarkets. Choice service,... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mercearia gourmet
  2. Mercado de comida fresca
  3. Serviço de entrega de alimentos ao domicílio
  4. Serviço de encomenda de comida online

Escrito pela empresa

Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1845)

311 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Order was perfect

Order was perfect, no glitches, waiting and as expected. Thank you Farro

1 de abril de 2026
logótipo da Farro

Resposta da Farro

Thank you for your kind review.

Classificada 5 em 5 estrelas

Excellent service

Excellent service

31 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your review. We look forward to seeing you online again soon!

Classificada 5 em 5 estrelas

Fabulous quality meat as always

Fabulous quality meat as always! Delivery is so reliable and always within the timeframe.

31 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your review. We're so pleased you're happy with your Farro online experience. We look forward to seeing you online again soon!

Classificada 5 em 5 estrelas

Easter egg delivery

Easy to deal with online from overseas. Delivered on time.

30 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your reply. We look forward to seeing you online again soon!

Classificada 5 em 5 estrelas

Great range of products and wonderful…

Great range of products and wonderful being able to choose delivery day.
Courier driver always delivers early and chilled items still cold.

Great service!

30 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your review. We're so pleased you're happy with your Farro online experience. We look forward to seeing you online again soon!

Classificada 5 em 5 estrelas

Very easy to place order online


Very easy to place order online. I phoned the help line regarding delivery times and the person I spoke to was extremely helpful and lovely to deal with

23 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your review! We're so pleased we could help. We look forward to seeing you online again soon.

Classificada 5 em 5 estrelas

All went well with the delivery and…

All went well with the delivery and within the time stated. Excellent. Meals as expected and hopefully very good. Buying online was an easy process.

30 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your review. We hope you enjoy your meals!

Classificada 5 em 5 estrelas

Very easy to use your website

Very easy to use your website, delivery was very efficient and followed my requests regarding time and place of delivery, perfectly. You had a great choices at every price point, which made shopping for Easter treats so easy and hassle free.

29 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your kind review.

Classificada 5 em 5 estrelas

Wonderful Service

I had a very helpful person who guided me through both my registration and order as I live in a different area of NZ to where I was sending the parcel.
It was same day delivery which was wonderful.

25 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your kind review.

Classificada 5 em 5 estrelas

Exceeded expectations.

Easy to order. Timely delivery. Well packaged. Ice included with refigerator item, and a nice litte sample to try. This was a test order and I was well pleased. Thanks so much!

25 de março de 2026
logótipo da Farro

Resposta da Farro

We are so pleased that you had such a good experience with your order.

Classificada 2 em 5 estrelas

Non-recyclable Farro fresh food containers

I go to Farro regularly but have not previously bought their store prepared food. My wife and I bought salads a couple of days ago. Both were delivered in plastic containers which are not recyclable in our NZ system as they are labellled with a 7. In NZ only 1,2 and 5 are currently recyclable. I think a high end retailer like Farro should already be onto this. Any plastic is already a problem for the environment, but non recyclable plastic these days is just not ok. It’s a shame because we appreciate many other aspects of their offering.

27 de março de 2026
Opinião espontânea
logótipo da Farro

Resposta da Farro

Good morning Mark,
Thank you for your inquiry.
If you bring back the containers and put them in the Recyclable bin outside our store, we can get them recycled.
Regards.

Classificada 5 em 5 estrelas

Great customer service ( IMO one of the…

Great customer service ( IMO one of the most important functions in any business) seamless on line purchasing and DIFOT performance. First time customer will be back.

24 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your thoughtful and excellent review. We really appreciate your words and look forward to seeing you online again soon.

Classificada 5 em 5 estrelas

I love the opportunity to (Afterpay)…

I love the opportunity to (Afterpay) boutique favourites, and the specials on fresh produce often beat or match supermarket prices. Thank you for creative substitutes, and awesome delivery service - every time!

26 de março de 2026
logótipo da Farro

Resposta da Farro

Thank you for your kind review.

Classificada 2 em 5 estrelas

Online service needs improving

Despite all the products being available to purchase online, at a cost of $15 delivery, when my delivery arrived it was missing one of the four products :-( I emailed to ask where it was and was told it hadn't been available and wouldn't be charged for it. However, the person found out that it was available in the nearest store to me so I ended up driving there to buy it... the service could do with some improvements.

15 de março de 2026
logótipo da Farro

Resposta da Farro

Hi there, we’re sorry that was your experience. We’ve taken this on board and will work to improve.

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