I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy to order. Efficient delivery. Fresh pickings. My reco thou is when you choose kgs, how many approx you’ll get; like apples or carrots etc Also couldn’t order Westmere sausages under 1kg. I... Ver mais
A empresa respondeu
Did my online order with Farro and the good stuff turned up at the door no worries, dead easy to sort. Always find those tasty bits and bobs you just can't get at the big supermarkets. Choice service,... Ver mais
A empresa respondeu
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Mercearia gourmet
- Mercado de comida fresca
- Serviço de entrega de alimentos ao domicílio
- Serviço de encomenda de comida online
Escrito pela empresa
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Informações de contacto
Auckland, Nova Zelândia
- farro.co.nz
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Farro
Thank you Danielle. We are very pleased you had such a good experience.
Excellent service in delivery and good…
Excellent service in delivery and good products
15 de março de 2026
Resposta da Farro
Thank you for your kind review.
Resposta da Farro
Thank you for your review!
Will not order again
Order due by 6pm Tues, arrived 7.30am Wed. The ice pack was melted but Farro assured me, and these are direct quotes, “ this does not necessarily mean the chilled products were outside safe temperature ranges” and “the products should still be safe to consume.” I wasn’t reassured by this and believe this was poor customer service both for the actual delivery which cost me $20 and for Farro’s response.
7 de março de 2026
Resposta da Farro
We’re sorry to hear this was your experience and will be in touch directly to assist.
Fabulous food, great delivery service
The family meals purchased online are high quality, the courier service is excellent, as is the communication around delivery
10 de março de 2026
Resposta da Farro
Thank you for your review! We love that everything is working well for you.
The dish was delivered as requested
The dish was delivered as requested. I can trust Farro to deliver promised .
9 de março de 2026
Resposta da Farro
Thank you for your review, we are so pleased you enjoyed your Farro online experience.
Resposta da Farro
Thank you for your kind comment and for your review.
Resposta da Farro
Thank you for your kind review.
Quality Delivery and easy to use when…
Quality Delivery and easy to use when planning meals
8 de março de 2026
Resposta da Farro
Thank you for your kind review.
Resposta da Farro
Thank you for your review! We are so pleased you enjoyed your Farro online experience.
Good site
Helpful online order team .gets hassles solved fast .friendly nice food 😋
23 de fevereiro de 2026
Resposta da Farro
Thank you for your kind review.
Easy solution at a time of need.
Was great to be able to send friends a couple of meals and some treats when they needed it and I was out of the country. Thanks for making it so easy and so reasonably priced!
28 de fevereiro de 2026
Resposta da Farro
Thank you Jo.
It is a great way to help families and friends out when you are not near by.
Great Alternative to a Supermarket
I shop online for pre-cooked meals and some specialty products. Also I always buy their sourdough bread to stock the freezer. I like I can get fresh vegetables and seafood. A great experience overall as they have a great selection of goods.
18 de janeiro de 2026
Resposta da Farro
Thank you for your review. We are pleased you find our online service a good alternative.
Friendliness from ordering to delivery
The online ordering system is easy to navigate. The post order communication is great. The courier sent me a text when the box was delivered with a photo of it in our box. When I thanked him he said ‘You’re welcome’ I love the friendly helpful service from beginning to end and the food is excellent.
18 de fevereiro de 2026
Resposta da Farro
Thank you so much for your lovely review, Lorraine. We're so pleased you enjoyed your Farro online experience. We hope you enjoy your goodies and look forward to seeing you online again soon. Thank you for shopping with Farro.
Efficient prompt delivery good packaging
Efficient prompt delivery good packaging
22 de fevereiro de 2026
Resposta da Farro
Thank you for your kind review.
Great products
Great products, quick delivery, well packed and lovely service
11 de fevereiro de 2026
Resposta da Farro
Thank you for taking the time to leave a review, Karen.
We are pleased that your delivery went so well.
Good scheduling and delivery. So-so meal selection process.
Was good. Easy to schedule the delivery.
My one complaint would be the filtering service for the meals on the website isn't great. It made it difficult to find the meals I wanted at the sizes I wanted on mobile. I'm sure if I was on my laptop it'd be fine, but the filtering is not great otherwise.
17 de fevereiro de 2026
Resposta da Farro
Thank you for your review. We appreciate your constructive feedback.
Resposta da Farro
Thank you for your review. We are so pleased you enjoyed your Farro order.
A Experiência Trustpilot
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