I paid today at the Brussels airport for a fast track for two persons - nothing! No answer on calls, on what’s up or whatsoever to help. Sorry did not check them before! First they wrote that it can... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was quick to buy the pass; it didn’t save me much time (maybe 10min) definitely a disclaimer „how much time you can save“ would be great. Overall not bad but airports could maybe offer a discount when... Ver mais
Fast track is brilliant! A very significant and important tool. It offers services that could be unavailable from the original vendor/airports otherwise. I have had bad and good experience with the op... Ver mais
DO NOT BUY FAST TRACK FROM THIS COMPANY IT IS A SCAM. NEVER RECEIVED THE PASS AND WHEN I GOT TO AIRPORT THEY ADVISED THEY DO NOT ACCEPT FROM THIS COMPANY AND IT IS A SCAM AND THEY WILL TAKE £80 EVERY... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Disappointing and not responding
I paid today at the Brussels airport for a fast track for two persons - nothing! No answer on calls, on what’s up or whatsoever to help. Sorry did not check them before! First they wrote that it can take up to 150 minutes before we get the priority tickets, and with every next check the minutes were growing rather than decreasing. When it reached 180 minutes I stopped checking hoping to get the tickets but - NOTHING! Do not use them! Go rather to the sites of the airports.
And update - at 20,59 (I have a screenshot) I received an info that my passes have ….. EXPIRED! EXPiRED! Scammers!
Total scam
Total scam, I have paid 350 euro for service at my arrival in Barcelona, which was not provided. I have been attempting for one week to get a refund without success. STAY AWAY from this company. April 2026
Scammer do not purchase
The compnay is a scammer the general fastrack ticket can be purcase for free at the ariport website.

Resposta da Fasttrack
Awesome experience with fasttrack
Awesome experience with fasttrack. I have been using their services since last 6 months for my travel across European airports.
Quick process from landing page to obtaining the Wallet Pass
It took less than 2 minutes since the moment I landed into the app until the pass was added to my phone's wallet
Easy to use, with good airport coverage
It’s the most straightforward way to get FastTrack for different airports. I travel a lot, so finding the right website/provider, then filling out 5 different forms, was always a hassle. And getting a digital pass instead of old-school papers makes the whole experience very nice too.
FastTrack was helpful for me.
Easy checkout
Easy checkout. Very nice app experience. All was convenient and quick.
Reliable App with great potential
FastTrack.flights demonstrates strong usability and trust-building features. The app offers an intuitive interface, a logical workflow, and a stable overall experience, making it easy for users to navigate and rely on. Support is readily accessible and appears to respond promptly when needed. The presence of an IATA disclaimer regarding independent operation and adherence to industry standards further reinforces transparency and credibility.
Additionally, the platform shows potential for even greater user confidence by incorporating a more visible support/contact section, a concise privacy and security overview, clearer partner and data-source informationt.
Overall, FastTrack.flights stands out as a trustworthy and user-friendly solution, providing a solid foundation for long-term use.
Life saver
Literally saved me from missing my flight I have seen the add before on IG but I am glad I remembered it when I arrived and saw the queue on security it took me only a few minutes to download the app get the qr code I wasnt sure I can get it that close to departure time but i spoke to someone in customer support and they confirmed that it worked
Thank you so much
great app
giving a 5-star for the app user experience, really easy to buy fast track with just a few clicks and you also get notified of the fast track lane operating hours.
Great help at the airport, especially when traveling with children
We used FastTrack for the first time this summer because we were traveling with two small children and wanted to avoid long waits.
The purchase process itself was quick and straightforward. Confirmation arrived immediately, everything was explained step by step.
At the airport, we quickly went through the FastTrack line, which literally saved our nerves because the children were already nervous.
We will definitely use this service again and recommend to our frineds. :)
Saved me from a long wait at the…
Saved me from a long wait at the airport. Was nice to not have to dig through emails to find the pass, went straight to my Apple wallet
Amazing service
I gave this service a shot while at london airport and was genuinely impressed. Everything ran smoothly!
Time saver
You managed to save some time to browse the shops at the airport and will definitely be purchasing again..
I purchased pass
I purchased the Fast track pass, and it significantly improved my airport experience. There were no long waiting times, and I was able to calmly board the plane.
Update
Update - fast track have tried to remove my review saying “I have the wrong domain”. I do not, and have the screenshot to prove it.
Immediate credit card fraud happened…
Immediate credit card fraud happened after booking via this website.
Used a brand new card, first service i used with it and I had a whole heap of fraud transactions on my card an hour after
To clarify:
I used my card only once that day — on your website.
Within one hour, multiple unauthorized charges were attempted using that card.
No other websites, merchants, or apps were involved, eliminating other potential sources of compromise.
Update - in response to reply
Seems like a very stock response. while technically “you may not store my card,” that doesn’t mean the site is secure or that card data wasn’t intercepted en route.
While you state that your website uses industry-standard encrypted gateways and that card details are not stored, my experience, combined with a technical review of your platform suggests there's probably a deeper issue worth immediate investigation.
Given this, I took the time to analyze your site infrastructure. Here are several observations that raise red flags:
No Visible Integration with Trusted Payment Providers
There is no sign of established gateways like Stripe, Adyen, or PayPal. If you are handling card input fields directly or passing card data through your own backend, this introduces serious PCI compliance risks.
Potential Frontend Vulnerabilities
Your site is built using Nuxt.js, which dynamically renders JavaScript. If any of your internal scripts or third-party libraries (e.g., Zendesk, SweetAlert2) are compromised, they could easily capture form input — especially card numbers — before submission.
Lack of Clear Payment Security Practices
Your public-facing code does not indicate the use of PCI-compliant input tokenization (e.g., iFrames or hosted fields from your processor). If card fields are rendered directly on your domain, any script running on the page could have access

Resposta da Fasttrack
Great service
Overall, I am truly satisfied by the service of FastTrack, convenient and easy to use. I recommend it!
Quite convenient to use and really…
Quite convenient to use and really saves me time at the airport.
Scam
Scam. Website "fasttrack.flights" offers non exists fast track service, for example on Kraków Airport.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







