Great selection of clothes, all well made and some stunning bargains to be had. Easy to get them delivered to a Next or Fat Face store. Our local store in Abergavenny is extremely friendly and helpful... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautif... Ver mais
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Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... Ver mais
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Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
20 High Street, NP7 5RY, Abergavenny, Gwent, Reino Unido
- 01873 851565
4,6
Excelente
133 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Order was delivered on time stated and…
Order was delivered on time stated and returns were easy to send back without any fuss
18 de junho de 2024
Resposta da FatFace - ABERGAVENNY
Good afternoon, Pamela.
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived on time and you found our returns process easy and hassle free. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great for a disabled lady to shop
Found the Internet easy to use, very straight forward and being able to collect my order from local shop was really helpful.
18 de junho de 2024
Resposta da FatFace - ABERGAVENNY
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order!
Take care. -GM
A easygoing purchase no hassle and…
A easygoing purchase no hassle and great price. I’m very pleased with the goods and will be buying again.
3 de junho de 2024
Resposta da FatFace - ABERGAVENNY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the overall purchase to be of no hassle. I hope you continue to love our products as much as we do.
All the best, MM
Helpful
I love the things I've ordered from FatFace but I had to send a couple of things back so I took them back to the shop and they were so helpful and made it so easy for me plus they were so nice.
19 de maio de 2024
Resposta da FatFace - ABERGAVENNY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
On-line delivery is super quick and…
On-line delivery is super quick and being able to return unwanted items to any Fat Face store is really convenient and quibble free.
I do think the Mens Jeans are too expensive though at £59.99.
Unfortunately Fat Face is the only company I've found to do my waist size of 28in so I'm pretty much have to stretch my budget further than I'm comfortable with.
6 de maio de 2024
Resposta da FatFace - ABERGAVENNY
Hello Ian
Thank you for your review.
I am so sorry to hear this.
I have raised this with the appropriate department for future consideration.
EP
Good service and interesting products
27 de abril de 2024
Resposta da FatFace - ABERGAVENNY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you find the service to be good and that you are interested in our products. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Resposta da FatFace - ABERGAVENNY
Hello Joan
Thank you for your review.
I am so sorry to hear about the item. I have raised this with the appropriate department for future consideration.
EP
Resposta da FatFace - ABERGAVENNY
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Warm Regards TS
Lovely shopping experience
Andrew and Millie were so helpful, came in for some jeans and they were really knowledgeable in recommending different jeans and bringing me different sizes, lovely shop!
5 de abril de 2024
Opinião espontânea
Resposta da FatFace - ABERGAVENNY
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Always welcoming at the store and of…
Always welcoming at the store and of course excellent product and choice
21 de março de 2024
Resposta da FatFace - ABERGAVENNY
Hello Steve
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Holiday Lanzarote
Good quality products granddaughters loved. They both took their hats to Lanzarote.
21 de março de 2024
Resposta da FatFace - ABERGAVENNY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Andrew in Abergavenny shop A+++
Andrew in the Abergavenny shop was really helpful when I had shrunk my favourite Fat Face Iona lambswool jumper and was desperate to replace it. It hadn't been in store for months, but he helped me find one from the storage area. Top customer service, really impressed A++++
24 de março de 2024
Opinião espontânea
Resposta da FatFace - ABERGAVENNY
Good afternoon, Michelle.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Abergavenny store.
Take care, JB
Always a pleasure to shop in…
Always a pleasure to shop in Abergavenny FatFace, the "Crew" are so helpful and friendly. Alex is always smiling and full of enthusiasm, well done guys keep up the good work
15 de março de 2024
Opinião espontânea
Resposta da FatFace - ABERGAVENNY
Hello, Thank you for your 5* review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! TS
So easy
Ease of ordering and having delivery to my local store where I could try on before taking it home.
19 de fevereiro de 2024
Resposta da FatFace - ABERGAVENNY
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our 'Click and Collect service'. We look forward to welcoming you back soon!
Take care. -GM
Great quality and good design and price
Great quality and good design and price
19 de fevereiro de 2024
Resposta da FatFace - ABERGAVENNY
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order and its quality and design. I hope you continue to love our products as much as we do.
All the best, MM
Good service
4 de janeiro de 2024
Resposta da FatFace - ABERGAVENNY
Good Afternoon,
Thank you for taking the time to leave us a review!
I am happy to hear you have had a great experience whilst using the Fat Face service! We really appreciate such positive feedback from our customers.
We look forward to welcoming you back soon.
Kind Regards, JW
The staff member in the shop
10 de janeiro de 2024
Resposta da FatFace - ABERGAVENNY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Steve in Abergavenny storr jumped…
Steve in Abergavenny storr jumped through hoops to please and get my Product
30 de dezembro de 2023
Resposta da FatFace - ABERGAVENNY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I haven't rec'd any information…
I haven't rec'd any information regarding my order, I am waiting to be informed to collect it?
9 de dezembro de 2023
Resposta da FatFace - ABERGAVENNY
Good morning, Donna
Thank you for taking the time to leave your review.
I can confirm that your order arrived in store on 12th December and emails have been sent to you to confirm this. You have until 26th December to collect this.
Take care, LE
Very helpful team in the Abergavenny…
Very helpful team in the Abergavenny store
22 de novembro de 2023
Resposta da FatFace - ABERGAVENNY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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