Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... Ver mais
A empresa respondeu
Localização
Alterar localização5/7 Auction Street, IP33 3FA Bury�St�Edmunds, Suffolk, GB
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Nice cardigan. Had to by another online in one size up to allow for wearing a dress underneath, but nice quality. Smooth return and efficient collection in store.
A empresa respondeu
I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... Ver mais
A empresa respondeu
Usually buy shorts in Crew but went to compare in Fatface. Was welcomed by assistant on entry. Browsing the range when he politely offered to help and explained sizing and availability of fitting roo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, Reino Unido
- 01284 764247
4,6
Excelente
184 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Friendly, helpful staff
Although this store is quite small and doesn't stock the full FatFace range, including short lengths, the staff are always so friendly and helpful. The changing rooms are clean and spacious, however, a second mirror would be helpful in seeing the back view. Always a pleasure to shop FatFace
1 de julho de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Love the quality and style
Whether ordering online or buying in store FatFace have some really nice designs and are quality products. Sometimes it is the only place I buy things from.
19 de junho de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good afternoon,
Thank you for taking the time to leave us your review.
I am pleased that that you are enjoying our items and the quality that comes with them. I hope you continue to enjoy the quality and design of our products.
All the best, MM
Very helpful assistant
Very helpful assistant, and knowledgeable. Returned an item of clothing which didn’t suit me so returned it. Email for a full refund was in my email inbox before I even got home. Definitely 5 stars.
24 de junho de 2023
Opinião espontânea
Resposta da FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for sharing your recent experience with us.
I have passed this onto the crew members involved for you.
EP
Shopping at Bury St Edmunds
Sales staff were really helpful and friendly. Store nicely laid out and clean, good availability of products, able to find what I wanted
12 de junho de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great Weekend!
Take care, EP
A great store with very helpful staff
A great store with very helpful staff. I was exceptionally pleased with my purchase.
31 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Helpful staff and great service
Helpful staff and great service. Lovely place to shop
24 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good afternoon, Lee
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Super helpful staff
Super helpful staff, went out of their way to find the item that I was looking for.
I will go back again in a heartbeat
23 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Resposta da FatFace - BURY ST EDMUNDS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Samuel was very helpful and friendly.
7 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your feedback will be passed onto our wonderful team 🥰 - RS
Excellent service
Thank you for a great shopping experience. Fat face staff are always pleasant & helpful. I was buying some new jeans & the assistant gave me good honest advice. They went out of their way to find my size.
28 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Polite, friendly and helpful
I was treated nicely and received excellent customer service
27 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hi Christopher
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Picked up some great pieces for my son…
Picked up some great pieces for my son in the sale. Wasn’t sure about sizing so ordered a range clothes in different sizes. Ordering, delivery and return of the items that didn’t fit all went very smoothly.
1 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hi Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy ordering and delivery
26 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Perfect t shirt for the summer
Perfect t shirt for the summer! Fun, flattering and fab fit for the female campervan enthusiast!
21 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace shirt. We hope you enjoy wearing this. Take care, KS
Resposta da FatFace - BURY ST EDMUNDS
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
Great service.
Comfortable Clothes that look good even after many washes.
Good value
2 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello, thanks for taking the time to leave a 5* review. I am so pleased to read your positive feedback regarding our clothes, service, and value! We hope you continue to enjoy your shopping experience with us in the future. Have a lovely day – CD
Good service
29 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello Robin, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
All good
Ordered online, smooth transaction, picked up from store with no difficulties.
15 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good Morning
Thank you for taking the time to share your recent experience in our Bury St Edmunds store.
Please be assured that I will pass this onto the crew members involved for you.
EP
Great quality Bretons
Great quality Bretons. Well shaped neckline , beautifully finished hems and cuffs
20 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – LB
Staff very helpful and friendly.
15 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
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