Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... Ver mais
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Localização
Alterar localização5/7 Auction Street, IP33 3FA Bury�St�Edmunds, Suffolk, GB
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Nice cardigan. Had to by another online in one size up to allow for wearing a dress underneath, but nice quality. Smooth return and efficient collection in store.
A empresa respondeu
I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... Ver mais
A empresa respondeu
Usually buy shorts in Crew but went to compare in Fatface. Was welcomed by assistant on entry. Browsing the range when he politely offered to help and explained sizing and availability of fitting roo... Ver mais
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Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, Reino Unido
- 01284 764247
4,6
Excelente
184 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Amazing customer care.
I ordered the dress through Bury St Edmunds branch to be sent direct to me as they didn’t have my size in stock. When it arrived (really quickly) it was far too big so I contacted customer care and they arranged for the smaller size to be sent out the very next day. It was perfect and I returned the large one back to the Bury St Edmunds store. I would like to praise both the customer care team, especially Liam and Sarah the Bury St Edmunds store manager for their brilliant service. Thank you both so much and the dress is fabulous.
11 de abril de 2022
Resposta da FatFace - BURY ST EDMUNDS
Good Morning Sally
Thank you for your 5* review.
I am so pleased to hear of the recent service you experienced from us.
Thank you for passing on lovely feedback regarding the Bury St Edmunds store, please be assured that I will pass this onto the crew members involved for you.
Have a lovely day!
- EP
Great service
Had to exchange some too big jeans bought online at Bury st Edmunds store - Toby found me a size down and then reordered them and refunded me, great service with a smile.
11 de março de 2022
Opinião espontânea
Resposta da FatFace - BURY ST EDMUNDS
Hello, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from Toby in our Bury St Edmunds store. Take care, LM
I love fat face clothes
I love fat face clothes. The fitting is lovely and fashion bang on for me. I go to the store most Saturdays, best one in bury st edmunds so helpful and friendly 😊 😀
4 de fevereiro de 2022
Resposta da FatFace - BURY ST EDMUNDS
Hi Melanie,
Thank you for your lovely 5* star review. I will pass on your comments onto the St Edmunds store. Have a good weekend. Many thanks-AB.
Very happy with my new jeans and the…
Very happy with my new jeans and the staff were extremely helpful.
31 de janeiro de 2022
Resposta da FatFace - BURY ST EDMUNDS
Hiya, I am pleased to read such positive review on the service you reserved in our store and that your happy with your new jeans. LM
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