We visit many Fatface shops and always have a good feel good time here at Harrogate. The team here are always friendly happy to help and the clothing well kept and in good order. The store is clean... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Ver mais
A empresa respondeu
Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... Ver mais
A empresa respondeu
Went to look for a dress for my teenaged daughter for her cousin's wedding, where she will be in the bridal party. Assistant Danni was amazing! He anticipated our needs; searching out the colour of... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, Reino Unido
- 01423 538773
4,7
Excelente
118 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery
Quick delivery. Ordered in store, so convenient. Staff friendly, helpful. I'd give 10 if I could.
8 de junho de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We visit many Fatface shops and always…
We visit many Fatface shops and always have a good feel good time here at Harrogate.
The team here are always friendly happy to help and the clothing well kept and in good order. The store is clean tidy and well maintained. I pretty much always find something new!
Excellent place! X
6 de junho de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A lovely member of staff in your…
A lovely member of staff in your Harrogate store went out of her way to help and I really valued her advice.
23 de maio de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just what I wanted
Arrived quickly, free to collect from the store. Very pretty sunhat, not too heavy and the brim isn't too wide. Exactly what I wanted.
7 de maio de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Shopping made easy
Easy-to-use and order on line
Collected from my local shop
Plesant staff member
5 de maio de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Well made clothes
I love my 2 tops I bought from Fatface not cheap but very well made with lovely details especially at the back like Monsoon used to do! My only disappointment is that I paid £49-50 for 1 top that was £28 in the sale the week after
I used click and collect which was very quick and the staff in the Harrogate store are lovely
16 de abril de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great service
9 de abril de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited the Harrogate branch today
Visited the Harrogate branch today, to buy a pair of socks,l was served by Grace. Even though it was just a pair of socks, Grace was welcoming and very friendly. Made a quick visit for a mundane item, a very good experience. Thank you Grace, will visit again.
18 de março de 2026
Opinião espontânea
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service …
Customer service at FatFace is excellent.
The top I ordered in the sale was far too big, but the process of returning it and ordering a smaller size was smooth and efficient.
22 de janeiro de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great sale prices on Harwick full zip bomber
Great sale prices on the Harwick Navy Zip Through Bomber and Khaki green. They are different garments which is not that easy to see in the pictures, but explains the price difference. I ordered each one size larger than normal and it was the right thing to do. Shoulder/arm seams are still on the shoulder.
I really like both of them
2 de janeiro de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
7 de janeiro de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff.
Friendly and helpful staff.
Had my size in stock, even in the sale items.
10 de janeiro de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All round satisfaction with Fat Face.
I was happy to be able to order garments online which were not in the local store, due to its restricted space. I think the quality of clothing / fabrics is excellent. The sizing is accurate, so I can be confident that I am unlikely to need to return anything. Online communication is good, e.g. my order was delayed by a day, but I was made fully aware of it as I had opted to collect it in store. The staff are always very helpful and friendly.
6 de janeiro de 2026
Resposta da FatFace - HARROGATE
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Helpful staff & nice store.
2 de janeiro de 2026
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Return of cardigan
I bought a cardigan online and returned it to the Harrogate store where I received my refund immediately. Great service!
26 de dezembro de 2025
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff
It’s nice to be recognised as a regular customer- staff friendly even though they were very busy
25 de dezembro de 2025
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pj bottoms
Lovely soft material, great sizing and colour. Arrived in store on time. Easy collection and happy to help staff.
27 de dezembro de 2025
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought two scarves online
Bought two scarves online - were exactly as described, and arrived promptly at the shop. Sales assistant very welcoming.
23 de dezembro de 2025
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great service online and in our…
Always great service online and in our local branch!
23 de outubro de 2025
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.