I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Ver mais
A empresa respondeu
Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... Ver mais
A empresa respondeu
We visit many Fatface shops and always have a good feel good time here at Harrogate. The team here are always friendly happy to help and the clothing well kept and in good order. The store is clean... Ver mais
A empresa respondeu
Went to look for a dress for my teenaged daughter for her cousin's wedding, where she will be in the bridal party. Assistant Danni was amazing! He anticipated our needs; searching out the colour of... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Resposta da FatFace - HARROGATE
Really helpful lady in my local shop, but the item I wanted was unavailable. I ordered online and picked up from the shop 2 days later. Great service and the jumper is perfect.

Resposta da FatFace - HARROGATE
Very helpful friendly staff, ordered item for me to be delivered free to my home address.

Resposta da FatFace - HARROGATE

Resposta da FatFace - HARROGATE
Lovely slipper boots but box damaged and they are a Christmas gift

Resposta da FatFace - HARROGATE
Straight forward order online. Easy and quick collection from the shop. High quality product purchased as birthday gift.

Resposta da FatFace - HARROGATE
Came within timeframe specified, received notifications, easy collection process

Resposta da FatFace - HARROGATE
Speedy delivery and helpful staff in store (Harrogate store) to deal with returns.

Resposta da FatFace - HARROGATE
Fast delivery and friendly staff in store

Resposta da FatFace - HARROGATE
Friendly welcome inshore, served promptly. Coat that I collected was great quality and a perfect fit.

Resposta da FatFace - HARROGATE
Great summer sale. Loads of choice and fab discounts. Delivery was quick and all unwrapped ready to try on, no excess plastic which was a nice touch. Brilliant summer haul. Also bought loads in the shop. Love my local Fat Face.

Resposta da FatFace - HARROGATE
Fabulous choice of products. Friendly staff & excellent service

Resposta da FatFace - HARROGATE
Warm welcome, time to browse, quality ranges, and I always find exactly what I’m looking for. Friendly service. 5 star.

Resposta da FatFace - HARROGATE
Fantastic shop everything in it right place neat and tidy you can find what you are looking for,staff were very helpful friendly plus the manager gave us 15 percent discount because we bought a lot of goods,it’s the best fat face shop we have bin in,and we have been in quite a few,Milton Keynes,Cornwall,

Resposta da FatFace - HARROGATE
Always very helpful in store. Clothes excellent quality 👌

Resposta da FatFace - HARROGATE
I collected the item from my local Fat face store. The problem I had was that the item did not fit so I had to get a smaller size. Surely I could have just exchanged it but I had to get a refund to my card and pay again, the exact same price. Also, I collected my item from the store but was unable to get the replacement delivered to the store for some reason.

Resposta da FatFace - HARROGATE
Super friendly staff, always happy to help. I went in to return an item and they advised that as it was paid by PayPal that I needed to post it. They packaged the item up for me so I could do it if at the post office rather than having to take it back home.

Resposta da FatFace - HARROGATE
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