I bought a blue and white gingham Remi dress online which when i tried on was a little tight across the chest so i returned it to a local store. The guy in the shop was very helpful. He organised my... Ver mais
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Always a good experience in fat face Romsey, nice friendly staff always chatty and helpful. Love the clothes and come regularly, also love a sale, I buy for myself and my husband. Quality is really go... Ver mais
A empresa respondeu
Items were available quickly. I was able to collect from our local store easily for free. Always friendly staff. The quality of the clothing is very good, as per usual. With FatFace the sizes do not... Ver mais
A empresa respondeu
I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
20 The Hundred, SO51 8BW, Romsey, Hampshire, Reino Unido
- 01794 519334
4,7
Excelente
79 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely summer dress
I bought a blue and white gingham Remi dress online which when i tried on was a little tight across the chest so i returned it to a local store. The guy in the shop was very helpful. He organised my refund and re ordered the dress i wanted in a larger size. Nothing was too much trouble.
Great customer service and i received my dress the very next day. Very happy with my purchase.
15 de maio de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothing
For quite along time I have found Fatface clothes really appeal to me. Collection from store is very handy for m.
9 de maio de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Highly recommended
On this particular occasion I ordered my jeans online. My experience was exactly as I imagined - seamless from start to finish. No problems with delivery, Fatface kept me informed.
5 de maio de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Always a good experience in fat face Romsey
Always a good experience in fat face Romsey, nice friendly staff always chatty and helpful. Love the clothes and come regularly, also love a sale, I buy for myself and my husband. Quality is really good and store always laid out nice. Just can't resist coming in.
4 de maio de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
lovely pair of winter gloves at good…
lovely pair of winter gloves at good price,staff very helpfull
28 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and very pleasant
28 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Items were available quickly
Items were available quickly. I was able to collect from our local store easily for free. Always friendly staff.
The quality of the clothing is very good, as per usual. With FatFace the sizes do not vary from one garment to another so I always know what size to order.
27 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always greeted by cheerful staff who…
Always greeted by cheerful staff who are always available to help
26 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Guaranteed quality
If I want something new, I go to Fatface first, always. You are guaranteed quality and more often than not, a bargain.
26 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website was easy to use
Website was easy to use
great updates assistant in store was helpful and friendly
8 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Ordered online, items to be delivered to local shop. Had email to say it was ready for collection. Picked up with no problems. Won’t hesitate to do so again.
15 de fevereiro de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I collected my dungarees parcel from…
I collected my dungarees parcel from Romsey. They were delivered on time and are great. Bought other things in the shop whilst I was there.
21 de dezembro de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy Customer Delivered on time
Delivered on time, staff always very friendly and helpful
26 de dezembro de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shops are always very welcoming and…
Shops are always very welcoming and staff are pleased to see customers
11 de dezembro de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely brilliant service ,quick…
Absolutely brilliant service ,quick delivery, always in contact
10 de dezembro de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I received an email advising me that my…
I received an email advising me that my parcel was ready to collect. On arriving at the store the parcel was not there due to delivery issues. No one had bothered to try to contact me with this information.
12 de setembro de 2025
Resposta da FatFace - ROMSEY
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy service as always
Easy service as always. Friendly staff in store to deal with online orders. Everyone happy to assist.
29 de agosto de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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