The items I purchased were beautiful, packed well, and the lady who served me was very pleasant and helpful.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Lovely good quality clothes and if I could would buy more. Really like the sales as both of us are retired now and need to cut down on costs. The staff at Romsey Fat Face are really friendly and helpf... Ver mais
A empresa respondeu
I found lots of lovely deals on the sales page and because we have a local store I was able to pop in and pick it up easily. I got good communication as to when the items were ready for collection and... Ver mais
A empresa respondeu
I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
20 The Hundred, SO51 8BW, Romsey, Hampshire, Reino Unido
- 01794 519334
4,8
Excelente
97 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
lovely pair of winter gloves at good…
lovely pair of winter gloves at good price,staff very helpfull
28 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and very pleasant
28 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always greeted by cheerful staff who…
Always greeted by cheerful staff who are always available to help
26 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Guaranteed quality
If I want something new, I go to Fatface first, always. You are guaranteed quality and more often than not, a bargain.
26 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website was easy to use
Website was easy to use
great updates assistant in store was helpful and friendly
8 de abril de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Ordered online, items to be delivered to local shop. Had email to say it was ready for collection. Picked up with no problems. Won’t hesitate to do so again.
15 de fevereiro de 2026
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I collected my dungarees parcel from…
I collected my dungarees parcel from Romsey. They were delivered on time and are great. Bought other things in the shop whilst I was there.
21 de dezembro de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy Customer Delivered on time
Delivered on time, staff always very friendly and helpful
26 de dezembro de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shops are always very welcoming and…
Shops are always very welcoming and staff are pleased to see customers
11 de dezembro de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely brilliant service ,quick…
Absolutely brilliant service ,quick delivery, always in contact
10 de dezembro de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I received an email advising me that my…
I received an email advising me that my parcel was ready to collect. On arriving at the store the parcel was not there due to delivery issues. No one had bothered to try to contact me with this information.
12 de setembro de 2025
Resposta da FatFace - ROMSEY
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy service as always
Easy service as always. Friendly staff in store to deal with online orders. Everyone happy to assist.
29 de agosto de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and good quality…
Excellent service and good quality clothes.
Called the shop to ask if they had an extra small hoodie in stock (the hoodies are always huge) and the man kindly found one and put it aside for me to collect the next day.
23 de agosto de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
ROMSEY staff are always so welcoming
ROMSEY staff are always so welcoming, friendly and helpful!
25 de junho de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I liked the item I purchased
I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone who was visiting. Suffice to say they didn't receive the gift.
5 de junho de 2025
Resposta da FatFace - ROMSEY
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Friendly efficient service
4 de maio de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great return
I loved the dresses from fat face but had to pick only 2 even though I really wanted all 4. . The other 2 I returned to Romsey store. The staff were so lovely. Made the return easy. Knew their stock really well. What a lovely store, all round pleasant experience. I now have more items on my wishlist ❤️
8 de abril de 2025
Resposta da FatFace - ROMSEY
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Romsey store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
A Experiência Trustpilot
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