I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. How... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... Ver mais
A empresa respondeu
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... Ver mais
A empresa respondeu
Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
4/5 Fore Street, EX108AJ, Sidmouth, Devon, Reino Unido
- 01395 578662
4,8
Excelente
151 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service at the…
Excellent customer service at the Sidmouth branch. Jacqui and Helen looked after me really well.
16 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello Bernie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Matilda and Jennie were great in…
Matilda and Jennie were great in advising and supporting. Thank you very much for the great shopping experience
14 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Jacquie was extremely helpful and…
Jacquie was extremely helpful and searched to find the right size and colour shirt for me and ordered items on line to be posted to me.
8 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello Nicola
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Superb Sidmouth Team
On entering the store in Sidmouth I was greeted by two lovely members of staff, a very relaxed welcoming warm atmosphere and especially Beth. Beth went above and beyond to find me a particular sized shoe from the top rack to explain to me that FF offer half sizes and suggested a size up for me. She then helped me pick out some lovely jewellery and a new bag! That she hurried out the back to get for me.
I had the most pleasant experience in FF on Saturday and I will be back to visit again soon for some more goodies! Thank you ladies.
6 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from the Sidmouth store…
Great service from the Sidmouth store who found me the right size t shirt even though it was very busy.
I’ll definitely buy from Fat Face again.
👍
15 de junho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave us you 5* review.
We are pleased to hear you received excellent service in one of our store. We look forward to welcoming you back soon.
Take care. -GM
I came in on Sunday in search of some…
I came in on Sunday in search of some shorts. I was very pleased to see a large choice of styles and an array colours. The store was very busy but nothing was too much trouble for Beth as she talked me through the difference in the styles. I ended up purchasing 4 pairs, and with 20% off too! A very pleasant shopping experience
30 de junho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Fabulous team at Sidmouth so helpful…
Fabulous team at Sidmouth so helpful and friendly especially the Assistant Manager, Beth. Always a lovely experience going in store.
3 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Absolutely love this store the girls…
Absolutely love this store the girls who work there are so helpful, nothing is too much for them. Will definitely be going back
6 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Great service
Great service I received from Beth, she was very helpful, nothing was to much trouble.
6 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.
Take care. -GM
Beth at Sidmouth
Beth at Sidmouth
Excellent shopping experience which was enhanced by Beth. She couldn't of been more helpful and professional. Definitely an asset to the company.
6 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care.-LA
Great staff…
Visited Fat Face in Sidmouth with a friend. Was greeted with a very warm welcome from Leoni and Helen. They were super helpful and made the experience very positive. We will be back!
3 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received such great service in store!
Please do not hesitate to get in touch with our friendly customer service team if you need anything else: customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm.
Take care.- LA
Very pleasant staff
Very pleasant staff, prompt service. Thank you Cheryl!! Bought a great looking Airlie.
5 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback in store!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -LA
Friendly staff
Popped in last minute for some shoes for my holiday, Leoni was very friendly and helped me find exactly what I needed. Great service.
2 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good afternoon, Georgia.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Sidmouth store.
Take care, JB
An extremely happy customer !
Matilda in Sidmouth branch was extremely helpful and knowledgeable when assisting me to purchase a birthday gift for my husband ... a superb pair of shorts !...
1 de julho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delightful shopping experience (Sidmouth)
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations, and even gave me the body confidence to try new things. And the fabulous teamwork doesn't end there ...you have Flora giving great advice and Beth beaming encouragement, and all of it is honest, supportive and without any pressure. This is staff who want you to feel good about yourself! A 5 star experience that left me smiling and excited about my purchases. Would thoroughly recommend!
29 de junho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff both at the till and…
Very helpful staff both at the till and on the shop floor Matilda and didn’t get other ones name
23 de junho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you received such excellent customer service instore! We look forward to welcoming you back soon.
Take care. -GM
Good service on line and in store
Prompt order processing through the purchase on -line and collect from local store delivery option. Friendly, efficient in store service from Jennie.
14 de junho de 2024
Resposta da FatFace - SIDMOUTH
Hello Camilla,
Thank you for sharing your recent experience in our Sidmouth store with us.
Please be assured that this will be passed onto the store members involved for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Excellent sevice from Jacqui’s today
Excellent sevice from Jacqui’s today, friendly and personal.
7 de junho de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello Tony,
Thank you for sharing your recent experience in our Sidmouth store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
Jacquie was fab!
Jacquie served my husband and I whilst we were on holiday last week. Polite and engaging, nothing was too much trouble for her. Made our visit very pleasurable!
16 de maio de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good afternoon, Lisa
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Sidmouth or your local store.
Take care, JB
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