I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. How... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... Ver mais
A empresa respondeu
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... Ver mais
A empresa respondeu
Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
4/5 Fore Street, EX108AJ, Sidmouth, Devon, Reino Unido
- 01395 578662
4,8
Excelente
151 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely experience …
The Fatface assistant was extremely helpful, polite and engaging, it was a pleasure to be served by her.
4 de maio de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good afternoon, James.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Sidmouth store.
Take care, JB
Excellent service
My wife loves Fatface clothes, and immediately after arriving at our hotel had to shop at Fatface Sidmouth. One of the crew Jacquie, helped my wife find a great outfit for dinner this evening, and made her one very happy person. Lottie was very pleasant and helpful too, particularly with putting the sale through and folding the clothes, which made our overall shopping experience enjoyable. Thank you Michael & Caroline
17 de maio de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
A well managed and tidy store
A well managed and tidy store, and well stocked. Great customer service, with a friendly and helpful attitude, especially from assistant named Cheryl.
Quality of merchandise is much improved on what it was some time ago.
10 de maio de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Served by Helen
Served by Helen
Really helpful and attentive
Bought several items as a result
12 de maio de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Sidmouth store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Cheryl at Fat face in Sidmouth is…
Cheryl at Fat face in Sidmouth is always so lovely , very kind and helpful always with a cheerful smile. I often pop in in my lunch break and she remembers me.
23 de abril de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Resposta da FatFace - SIDMOUTH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - SIDMOUTH
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Sidmouth store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Had a lovely experience in Fatface in…
Had a lovely experience in Fatface in Sidmouth yesterday with Jacquie and colleague. Just warm, helpful and engaging at every point from changing room support, to suggesting things that might go with an outfit. The range of clothing for spring was lovely too. Lots of colour and style. I have often wandered through their shops but never bought before. I could've tried on loads, but stopped at two items and a gift.
24 de março de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Positive shopping experience …
Shopping in Sidmouth fat face store
I was helped by 2 very helpful members of staff one was called Victoria .
Both members were polite and engaging and spent time with me .
Assisting me to choose an outfit .
A positive and pleasant experience.
Thank you
18 de março de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great experience today
Great experience today, staff were incredibly friendly and helpful. I was served by Cheryl who was so lovely, and offering to go the extra mile to help me.
15 de março de 2024
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hi there, we are so happy to read of your experience in one of our stores. Your positive message will be forwarded onto the team. We hope you have a lovely weekend! TS
Nice dungarees
Nice dungarees, I'm 5ft tall and size 10. I bought the regular length and they are just right on me, I can put a little turn up for wearing with chunky sandals, but they also look great not turned up with boots/shoes. Roomy, relaxed fit, the bib is quite wide which I like. I will have to adjust the straps to make them shorter but I'm okay with that. Nice, helpful staff in the shop, thank you.
18 de fevereiro de 2024
Resposta da FatFace - SIDMOUTH
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found the crew in the Sidmouth store to be so helpful too. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Any easy shopping experience
Any easy shopping experience. Delivered in store no hitches .
Will use again
2 de fevereiro de 2024
Resposta da FatFace - SIDMOUTH
Good Morning Jill,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
The staff were so very helpful
19 de janeiro de 2024
Resposta da FatFace - SIDMOUTH
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Adele dress
Adele dress! WOW!
The Adele dress is fabulous, great quality, wonderful fit. Staff in the Sidmouth shop were polite friendly and the whole transaction was lovely.
29 de dezembro de 2023
Resposta da FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - SIDMOUTH
Hello Andrea
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality
Great quality. Arrived in store earlier than expected. Lovely staff in Sidmouth store.
23 de novembro de 2023
Resposta da FatFace - SIDMOUTH
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Resposta da FatFace - SIDMOUTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality kit which was well…
Good quality kit which was well displayed.
Nice to be able to buy something that is going to last.
23 de outubro de 2023
Resposta da FatFace - SIDMOUTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
Superb brand!
Excellent quality product. Good aftersales if sizes are not right!
18 de outubro de 2023
Resposta da FatFace - SIDMOUTH
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Excellent Service
Ordered, Arrived at the chosen store in Sidmouth in a short time.
On collection the staff were very welcoming and helpful. Shirt is lovely.
23 de outubro de 2023
Resposta da FatFace - SIDMOUTH
Thank you for your 5* review regarding your recent visit to our Sidmouth store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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