Good quality clothes, easy to order and free delivery to store. Customer service both online and in store are great and there are no quibbles returning items even if they are not your colour or style.... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Delivered to my selected pick up store in St Andrews in time for holiday overseas. Very convenient and as ever excellent quality cotton fabric and fit
A empresa respondeu
What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... Ver mais
A empresa respondeu
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
81 Market Street, KY16 9NX, St�Andrews, Fife, Reino Unido
- 01334 479726
4,8
Excelente
134 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The member of staff was helpful and…
The member of staff was helpful and just so pleasant.
I was in to pick up a delivered parcel and was certainly encouraged to call again.
12 de dezembro de 2025
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website easy to use
Website easy to use , collected in store and assistants very helpful and friendly Thank you
6 de dezembro de 2025
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Ordered online
Ordered online, delivered on time & staff in Fatface St Andrews we’re really friendly & efficient.
5 de dezembro de 2025
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ST ANDREWS
Hello Sylvia
Thank you for your review. We're really sorry to hear that you had a disappointing experience in one of our stores.
Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Lovely shop with super friendly and…
Lovely shop with super friendly and helpful staff. Today we were helped by June and Robyn who always seem to be happy at their work. All of the staff in this store are amazing and we really appreciate them. We love the clothes and the pyjamas are the only lounge wear we would wear! The quality excellent! Such a fantastic store. Thank you fatface, St Andrews!
24 de outubro de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very quick and efficient service
24 de agosto de 2025
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery to store was delayed by 4 days
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time. The sales assistant/manager wasn't apologetic, to the point it was like we'd inconvenienced her. Once we got our order, items in the purchase were damaged/stained. This was our worst experience to date.
14 de agosto de 2025
Resposta da FatFace - ST ANDREWS
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Great and friendly shop
Great shop in St Andrews! Very friendly and helpful staff. 😊
14 de agosto de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice shop
Received excellent service from the staff in store today - very attentive. Some great deals in store too. Will definitely be back.
5 de agosto de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful
FatFace clothing is beautiful, it always has such a lovely feel to it. I particularly like the St Andrews shop as it’s not too big and overwhelming. The staff are super friendly, and they’ve recently updated their mirrors with Disney characters- some of them even wearing Fatface clothes. Well done to their team for creating such a lovely environment 👏🏻 and to the artist on the team adding in beautiful drawings, it was a lovely surprise to see
3 de agosto de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface in St Andrews
I went to Fatface in St Andrews today. I had a voucher to spend and I encountered a bit of difficulty getting it put through. It all worked out in the end but throughout the whole process June and Niamh could not have been more helpful and pleasant. Thank you so much to them.
13 de julho de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Was in looking for a present for my…
Was in looking for a present for my wife. Staff were very knowledgeable and young lady Natasha was a great help as I was clueless. 1st time visiting the store but will definitely be back again 1dt class service
11 de julho de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lady who served us was so helpful
Lady who served us was so helpful, put it as ease.vrry very helpful. A pleasure to shop in Fat Face.St Andrews.
1 de julho de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and attentive staff
Helpful and attentive staff. Very clean shop and changing rooms
21 de junho de 2025
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a great experience
I had a great experience, very helpful and lovely.
13 de junho de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and value
Great value. We love the quality and sizes of your range. Some items were too small but easily returned at local St Andrews store. Thank you.
13 de junho de 2025
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shopping experience- “retail therapy” at its best!
Have just spent a lovely hour in the St Andrews store and it was honestly one of my best shopping experiences in a long time! I was spoilt for choice, so many gorgeous things in stock at the moment. Staff are amazing (Sophie and Chiara I think?) They gave great, and honest, advice on what I was trying on and I managed to “limit” what I bought to 4 beautiful items which I know I will get plenty wear of! Thank you so much, will be back!
7 de junho de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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