What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great service as always from Fatface for this is the best way to buy as I buy from the tall range . Order on my phone then pick up or have the item delivered next day . Great quality clothing to . Whe... Ver mais
A empresa respondeu
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... Ver mais
A empresa respondeu
The return of the Click and Collect facility is brilliant. It enabled me to try on the garments at the store and make an instant decision about whether to keep them. Had they not been suitable, I coul... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
81 Market Street, KY16 9NX, St�Andrews, Fife, Reino Unido
- 01334 479726
4,7
Excelente
126 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a lovely experience at FatFace St…
Had a lovely experience at FatFace St Andrews. The store was well-organized, and the staff were friendly and helpful. A great selection of quality clothing in a relaxed shopping environment. Would definitely visit again!
20 de março de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great service in St Andrews today
Great service in St Andrews today. I always enjoy a visit to this friendly store.
21 de março de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Lovely staff.
Always such a lovely experience being in this store. Great staff and always a beautiful selection of clothes.
25 de março de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Shop doors locked
Travelled 10 miles to collect parcel at 4pm today to find doors locked and sign saying ‘back soon’. I phoned shop at 4.20pm today to be told it might be 4.30-4.45 before open. I had a further appointment to go onto so therefore could not wait…..only hope my parcel is not returned before I’m able to travel to collect again! Very disappointed!
23 de março de 2025
Resposta da FatFace - ST ANDREWS
Hello Fiona
Thank you for taking the time to leave your review. I am sorry to hear that the store wasn't open when you attempted to collect your order, I can understand that this is disappointing.
Unfortunately our store was closed for 15 minutes due to an unexpected fire alarm test that was taking place.
We do apologise for any frustration that this has caused.
Take care, LE
Very friendly.
19 de março de 2025
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - ST ANDREWS
Good afternoon,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Fantastic service at this store
Fantastic service at this store - greeted with a smile by staff. One staff member was particularly helpful (J something?) when choosing a dress for my girlfriend. Got a very nice VW top too, will be back!
20 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fantastic Customer Service
I recently went to Fatface in St Andrews and was pleasantly surprised by the customer service. I received great fashion advice from an employee, Kirsty, which made me feel much more confident in the clothes I purchased. Since then all my friends have complimented the clothes I bought. I will be going again.
12 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic Service!
Fantastic service from a helpful, cheery bunch. Store was immaculate.
12 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I went to the St Andrews store recently…
I went to the St Andrews store recently and had a nice experience in store. Staff lovely and clothes lady was so nice. I’m a big lady but feel good in clothes now.
10 de janeiro de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I love shopping in the St
I love shopping in the St. Andrews Fatface store. The staff are always so friendly and helpful. Niamh and June went above and beyond to help me with my query when I was last in store. I will be back!
2 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
At Andrews shop is amazing brilliant…
At Andrews shop is amazing brilliant staf!!
8 de fevereiro de 2025
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and collect in store
Easy to order and collect in store.
Very friendly and helpful staff.
Lovely range of lightweight headscarf’s.
13 de janeiro de 2025
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Huge Fan
They consistently have great stock, particularly the earrings. The staff are super lovely and helpful always.
2 de novembro de 2024
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I am still waiting on receiving my…
I am still waiting on receiving my order from the store. NO further updates have come my way!
5 de dezembro de 2024
Resposta da FatFace - ST ANDREWS
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Love the Fatface store in St Andrews
Love the Fatface store in St Andrews. Such a welcoming store - staff are so nice and friendly. Exceptional customer care from Kirsty who helped me source a backpack that I needed for a Xmas present.
3 de dezembro de 2024
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Just good quality clothing
Ordered online.....collected at St Andrews then spent more money. Staff are always friendly and very helpful. Fat face means good quality clothing and I like their donation clothes too. What a great idea.
2 de dezembro de 2024
Resposta da FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order
I was able to try on my Fat face online order in store, and return an item that I chose not to keep.
For the zip up hoodie which I love and is so comfy, I had to get a refund and re buy it in the size I wanted to exchange it for.
Otherwise all good in the end.
14 de agosto de 2024
Resposta da FatFace - ST ANDREWS
Hello Rachel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely selection of clothes
Lovely selection of clothes. Very helpful staff in the St Andrews store.
7 de agosto de 2024
Resposta da FatFace - ST ANDREWS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
What a great group of people…
What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are disabled. One slight thing that should be noted by those at the top of the golden towers, a ramp at the door would make life a little better, if Costa coffee next door can do it, I am sure Fatface can spare £50!!
31 de julho de 2024
Opinião espontânea
Resposta da FatFace - ST ANDREWS
Hello Pete
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
I have spoken to the St Andrews store this morning, and they have clarified that they do indeed have a ramp for the door into the store.
Take care, LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.