Upon returning to retrieve my lost item the staff was friendly, professional and helpful. Thank you
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Exceeded my expectation Thanks for the very professional and fast handling. The collaboration with Scandic is impressive. We regularly stay in different hotels around the world and it has happene... Ver mais
A empresa respondeu
Grande Martin! Ti sono assolutamente grato per il tuo lavoro, anche se per te è stata semplicemente una pratica ti posso assicurare che lo hai svolto con grande professionalità, affabilità e simpatia,... Ver mais
I had been waiting for over a month to receive my lost earring, and the process had been frustrating as I didn’t receive any mail about that the package was on its way or ready for pick up. Therefo... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Making sure that lost items are returned to the owners fast and easy
Informações de contacto
Nørre Allé 70A, 1., 8000, Aarhus C, Dinamarca
- hi@faundit.com
- faundit.com
4,5
Excelente
151 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Upon returning to retrieve my lost item…
Upon returning to retrieve my lost item the staff was friendly, professional and helpful.
Thank you
13 de julho de 2026
Opinião espontânea
Resposta da Faundit
Dear Monica,
Thank you for the 5 stars review and happy the return of your lost item was so easy and positive :)
Best regards,
Faundit
Excellent service
Excellent service! Very easy to rent and return the car. It was perfect. I left my Rx sunglasses in the car and they found them immediately and got them back to me. Highly recommend!
1 de julho de 2026
Opinião espontânea
Resposta da Faundit
Dear Jacqueline,
We are happy to read you had a great experience overall and you took time to share it.
Best regards,
Faundit
Thanks for finding and keeping my item
11 de abril de 2026
Opinião espontânea
Resposta da Faundit
Dear Moises,
We are glad we could assist in getting your item back :)
Best regards,
Faundit
Excellent service and very professional…
Excellent service and very professional team
7 de abril de 2026
Opinião espontânea
Resposta da Faundit
Dear,
Thank you very much for your positive feedback!
Best regards,
@Faundit team
My lost items…
As soon as I reported the lost items they contacted the airport where I rented the car and then found the items and sent me emails which were helpful!!!!!
Thank you so much for the great serve from everyone involved!!!!!
Teresa Coyle
8 de abril de 2026
Opinião espontânea
Resposta da Faundit
Dear Teresa,
We are so happy to read you got your belongings back and the process was fast, easy and efficient.
Best regards,
@Faundit team
Topp service
7 de abril de 2026
Opinião espontânea
Resposta da Faundit
Dear Morten,
Thank you very much for your positive feedback!
Best regards,
@Faundit team
Fick inte tillbaka min nagelsax
Fick inte tillbaka min nagelsax, nu har tappat bort den
21 de fevereiro de 2026
Opinião espontânea
Resposta da Faundit
Dear Johan,
We would love to hear what went wrong and why you did not receive your belongings back.
Please contact us at hello@faundit.com and tell us about your case so our amazing support team can help you.
Best regards,
@Faundit Team
Get back my phone in 3 months
I am international traveler and I have left my 2nd mobile phone when I am leaving US. Even I didn't realized what I have lost from my travel after I got back. They, Sixt, have found my lost and then have informed to me about what I have lost, then I could see. I have asked them to keep 3 months for my next travel. And I could get it after 3 months. They are a reliable Sixt.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Faundit
Dear,
Thank you for sharing your experience! We’re glad to hear that Sixt was able to locate your lost phone and safely keep it until your return.
Best regards,
@Faundit team
That they we're honest and made sure my…
That they we're honest and made sure my son had his game returned.
20 de janeiro de 2026
Opinião espontânea
Resposta da Faundit
Dear Laurence,
We are thrilled to hear your son got his game returned safely.
Thank you for your positive review!
Best regards,
@Faundit
Resposta da Faundit
Dear Irene,
Thank you so much for the kind feedback. We truly appreciate it!
@Faundit
Rapido
Rapido, amable, dedicado al buen servicio, muy profesional
7 de janeiro de 2026
Opinião espontânea
Resposta da Faundit
¡Muchísimas gracias por una reseña 5 estrellas! Estamos muy contentos de que nuestro servicio haya ayudado a recuperar sus objetos personales de forma rápida y segura.
Un saludo,
@Faundit
Thank you Sixt PHX and Faundit
Thank you Sixt PHX and Faundit! I careless left my wallet. They took care of it and made getting it back easy.
24 de dezembro de 2025
Opinião espontânea
Resposta da Faundit
Dear,
Thank you for your kind feedback! We’re glad we could help recover your wallet quickly and easily.
Best regards,
@The Faundit Team
Resposta da Faundit
Cher Fabrice,
Merci beaucoup pour ce retour positif!
Cordialement,
@Faundit
Excellent end-to-end experience and service
Khan and the Sixt staff at the Heathrow branch have been extremely helpful and delivered excellent service, from the initial pick up of the car during which we were upgraded for free, to the drop-off experience and recovery of a bag full of valuable items we had left in the car. Really flawless experience
8 de novembro de 2025
Opinião espontânea
Resposta da Faundit
Thank you for the great feedback!
We’re glad Khan and the Heathrow team delivered such a great experience.
Best regards,
@Faundit
Lost item returned:)
I did not know I had left my black sunglasses case on the black seat. I was so thrilled when SIXT informed me within a few hours that they had come across them and we made arrangements to get them back. I have never been with a rental car company that returned lost items. Once lost they had been gone forever. Thank you SIXT and your honest employees at Southampton Airport!
13 de outubro de 2025
Opinião espontânea
Resposta da Faundit
Dear Elaine,
Thank you for your kind words! We’re delighted the Southampton Airport team was able to find and return your sunglasses so quickly.
Best regards,
@Faundit
I reported the bag over a month ago on…
I reported the bag over a month ago on the day I returned the vehicle.The item I reported was an air mattress, stored in its beige carrying bag. But somehow It was reported as a tent bag. I made this clear when I first filed the lost and found report on the day I returned the vehicle. There was no follow up until I continued to call and then after me continuously calling I was asked to fill out the lost form again. The process was very stressful, although the bag was retrieved over a month later
7 de setembro de 2025
Opinião espontânea
Resposta da Faundit
Dear Jade,
Thank you for sharing your experience, and we’re glad to hear your item was eventually returned.
We’re very sorry that the process was stressful. We want to clarify that our platform is used by the location where items are left, and we do not handle the items or manage physically the retrieval process ourselves, as our role is to provide the platform and shipping service.
We truly appreciate your patience and feedback, and we hope your future experiences with Faundit are smooth and stress-free.
Best regards,
@Faundit
Slarvigt skött och dåligt bemötande och…
Slarvigt skött och dåligt bemötande och kundsupport. Avrådes ifrån. Betalade dyrt för att få en kvarglömd T-shirt skickad från ett hotell i Norge och Faundit tyckte att det var ok med leverans en månad senare med extra kostnad för tull som uppkom för att de märkt paketet slarvigt och inte ville hjälpa till. Tröjan var redan köpt och beskattad i Sverige och skall ej betalas dubbel tull på. Faundit brydde sig inte det minsta och bad inte om ursäkt för försening eller avgift som var felaktig eller försökte att lösa problemet. Även mycket bristfällig koordinering med UPS.
27 de setembro de 2025
Opinião espontânea
Resposta da Faundit
Dear Sara,
We are truly very sorry to hear about your experience and understand how frustrating this must have been. We sincerely apologize for the delays and any inconvenience caused.
We want to clarify that we were in contact with you throughout the process and did our best to assist at every step. As stated in our terms, any customs or import duties are handled by the customs department of each country and are the responsibility of the recipient. That said, we offered to contact the shipping company on your behalf to help resolve the situation as quickly as possible.
We genuinely regret that this experience did not meet your expectations and appreciate your feedback, which we will use to continue improving our service.
If you need any further assistance, please don’t hesitate to reach out to us at hello@faundit.com
Kind regards,
The Faundit Team
-------------------------
Kära Sara,
Vi är verkligen ledsna över att höra om din upplevelse och förstår hur frustrerande detta måste ha varit. Vi ber uppriktigt om ursäkt för förseningarna och eventuella besvär som det har orsakat.
Vi vill förtydliga att vi var i kontakt med dig under hela processen och gjorde vårt bästa för att hjälpa dig vid varje steg. Som anges i våra villkor hanteras alla tullavgifter eller importskatter av respektive lands tullmyndighet och är mottagarens ansvar. Vi erbjöd dock att kontakta fraktbolaget å dina vägnar för att försöka lösa situationen så snabbt som möjligt.
Vi beklagar verkligen att denna upplevelse inte motsvarade dina förväntningar och uppskattar din feedback, som vi kommer att använda för att fortsätta förbättra vår service.
Om du behöver ytterligare hjälp, tveka inte att kontakta oss på hello@faundit.com
Vänliga hälsningar,
Teamet på Faundit
Had an amazing experience
Had an amazing experience in the first place with these guys at the airport. Lovely brand new X5 with 11 miles on the clock.
Flew back to the UK and realised I had left my credit card wallet in car- reported it missing on app and found straight away and notified.
Great honest service.
24 de setembro de 2025
Opinião espontânea
Resposta da Faundit
Dear Craig,
Thank you for your 5-start review! We are thrilled to read you had a good experience and your items were returned safely and easily.
Best regards,
@Faundit
The speed of which you told me my item…
The speed of which you told me my item was lost and the ease of returning at my connivence to grab it
15 de setembro de 2025
Opinião espontânea
Resposta da Faundit
Dear,
We are very glad we could assist you on getting your items back. Thank you for sharing your positive experience!
Best regards,
@Faundit
Very good the undSep 5erstand that I exist…
Very good the understand that I exist after the check out as a client
5 de setembro de 2025
Opinião espontânea
Resposta da Faundit
Dear Yngve,
Thank you very much for taking the time to share your experience. We are thrilled to hear you had a good experience.
Best regards,
@Faundit
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