Faundit Opiniões 

151
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Upon returning to retrieve my lost item the staff was friendly, professional and helpful. Thank you

A empresa respondeu

Classificada 5 em 5 estrelas

Exceeded my expectation Thanks for the very professional and fast handling. The collaboration with Scandic is impressive. We regularly stay in different hotels around the world and it has happene... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Grande Martin! Ti sono assolutamente grato per il tuo lavoro, anche se per te è stata semplicemente una pratica ti posso assicurare che lo hai svolto con grande professionalità, affabilità e simpatia,... Ver mais

Classificada 5 em 5 estrelas

I had been waiting for over a month to receive my lost earring, and the process had been frustrating as I didn’t receive any mail about that the package was on its way or ready for pick up. Therefo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software

Informação fornecida por diversas fontes externas

Making sure that lost items are returned to the owners fast and easy


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

151 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(151)

21 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

As soon as we arrived home from Oslo my…

As soon as we arrived home from Oslo my daughter realised she had left something in the hotel room. I called the hotel, they explained the Faundit service and said I would be contacted as soon as the item was found and entered into their system. As a busy working mom, I tried to keep on top of the shipment, but my address was not being recognised, I forgot I had received tracking numbers etc. Faundit stayed on top of my case, came back to me for clarification on address, every email query I sent to Faundit was answered with patience and a perfect explanation by the lovely Lucía Méndez. Thank you - item arrived safely in Dubai, thanks for the great service!

1 de agosto de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear,

Thank you so much for your kind words! We’re very glad to hear your item arrived safely and that Lucía was able to assist you throughout the process.

We truly appreciate you taking the time to share your experience.

Best regards,
The Faundit Team

Classificada 3 em 5 estrelas

Wallet Returned, but cash Stolen

My wallet was returned, but the cash in it was stolen.

18 de julho de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Joey,

We’re really sorry to hear about what happened and understand how disappointing this must be. While we facilitate the shipping through our platform, the delivery is managed by our delivery partner. Unfortunately, we don’t have control over the contents of a shipment once it’s in transit.

We recommend reaching out to the shipping provider to report the missing cash so they can investigate further. If you need any details or assistance from our side to support your claim, we’ll be happy to help — please contact us at hello@faundit.com

Thank you for your understanding.

Classificada 5 em 5 estrelas

Thanks for the responsiveness

Thanks for the responsiveness

11 de junho de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Renato,

Thank you very much for the positive review.
We are glad we were able to assist you :)

Best regards,
Lucía

Classificada 5 em 5 estrelas

Super Service.

Super Service.

20 de abril de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear H. Schuster,

Thank you very much for the positive review. We are glad we could assist you!

Best regards,
@Faundit

Classificada 5 em 5 estrelas

It's all about Lucia

It's all about Lucia. Her kind, efficient and knowledgeable service was awesome. Lucia patiently stayed with me through a long process of finding a lost item. I was at times ready to give up, but Lucia stayed with me until the item returned.

11 de abril de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Jeffrey,

Thank you very much for taking the time to leave such a positive review regarding our and Lucia's service.

We are happy to help and work with clients that are as kind as you.

Best regards,
@Faundit

Classificada 5 em 5 estrelas

Fin service

9 de abril de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Kære Karin,

Tak for den positive anmeldelse, og vi er glade for at vores service hjalp dig.

Med venlig hilsen,
Lucía @Faundit

Classificada 5 em 5 estrelas

The commitment of your people

The commitment of your people

8 de abril de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Arnoud,

Thank you very much for the 5 star review!
We appreciate the positive feedback :)

Best regards,
@Faundit

Classificada 5 em 5 estrelas

Friendly communication

5 de março de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Hello Mick,

Thank you for the 5-star review.
We highly value your feedback!

Best regards,
@Faundit

Classificada 5 em 5 estrelas

All fine

All fine. Topic well managed. Got my key as planned.

4 de março de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Joan,

Thank you very much for your positive feedback.

We are glad that you got your keys safely returned :)

Best regards,
Lucía @Faundit

Classificada 5 em 5 estrelas

I recently rented a car from Sixt…

I recently rented a car from Sixt Barcelona Airport and was sooo happy to get my lost item I had left behind in the vehicle! I contacted the rental location immediately, and they were incredibly helpful in retrieving my lost item and arranging for its safe return. It's refreshing to encounter such great customer service, especially when dealing with a potentially stressful situation like a lost item. Highly recommend Sixt Car rental in Barcelona Airport for their honesty and proactive approach to lost and found items.

15 de fevereiro de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Iri,

We are very very glad to hear that the returning of your belongings was a positive experience.
The amazing team at Sixt Barcelona Airport is making an effort daily to ensure customers like you get reunited with their lost items.

Best regards,
Lucía @Faundit

Classificada 5 em 5 estrelas

Radisson Blu Mcr-Airport Lost item

Radisson Blu, Manchester Airport found items I’d left behind. I was surprised to receive an email from them to say they’d found an item and would I kindly confirm the item was mine.

The whole process was just so easy, and I’m happy to report I now have my property back with me.
Fabulous service from the Radisson Mcr-Airport team and the Faundit App.

22 de fevereiro de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Mark,

We highly value you taking the time for writing this positive review.

We are glad you received your items back safely thanks to the great team at Radisson Blu, and our platform made the process smooth.

Best regards,
Lucía @Faundit

Classificada 5 em 5 estrelas

Second stay was even better!

Came back to stay here ‘cos the first time was so good. Again, everything was great. Warm welcome. Decent room. Cool bar. Good gym/pool/sauna. Nice breakfast. Really good value too. Will visit again.

14 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We left two chargers in our room at the Marriott in Ghent.

We left two chargers in our room at the Marriott in Ghent .
The day after we were contacted by mail that we could pick up our items or we could ask to send those items by post to our home address .
Nice service . For me as a frequent traveller the first hotel who delivered this effort and I can tell you that I have lost a few items in hotel rooms in the past .

2 de fevereiro de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Chris,

Thank you for sharing your positive experience!

We are happy to hear the amazing team at Marriott Ghent found your belongings and our platform made it easy to receive them back.

Best regards,
@Faundit

Classificada 5 em 5 estrelas

Mooie ambiance

Een heerlijk hotel, met een geweldig mooie ambiance.
Een mooie kamer in stijl van het hotel. Een heerlijk en uitgebreid ontbijt, een 10.
Diner een 7 ook de snacks goed, had warmer gekund.

25 de janeiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Simple clear fast

12 de janeiro de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Ken,

We are happy your experience using Faundi was as described. We work daily on making this process easy and simple for our clients.

Best regards,
@Faundit

Classificada 5 em 5 estrelas

Awesome

Awesome room, awesome staff, fab 360 bar! Best in Liverpool by far!

10 de janeiro de 2025
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Brian,

We are glad you had a great stay at the hotel and also a great experience getting your belongings back with Faundit.
Don't forget to also leave a review to the amazing Liverpool hotel team :)

Best regards,
@Faundit

Classificada 5 em 5 estrelas

Very surprised that I got my shirt back…

Very surprised that I got my shirt back after so long time since my stay at the hotel. Super happy with this service, well done!!

27 de dezembro de 2024
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Geir,
We are glad we could help getting your shirt back :)

Best regards,
@Faundit

Classificada 5 em 5 estrelas

Excellent customer service

I had been waiting for over a month to receive my lost earring, and the process had been frustrating as I didn’t receive any mail about that the package was on its way or ready for pick up. Therefor the package was sent back to Faundit.

However, Lucía Méndez went above and beyond to resolve the issue. She was incredibly understanding and offered a solution by arranging a new shipping free of charge. Lucía’s kindness and efficiency turned a frustrating situation into a positive experience. I’m truly grateful for the help and impressed with the excellent customer service. Thank you, Lucía!

19 de dezembro de 2024
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear,

Thank you very much for the positive feedback!
We are very glad we could help you get reunited with your belongings after al. We highly value these messages.

Best regards,
@Faundit

Classificada 5 em 5 estrelas

Outstanding Service!

Even without us having noticed it, Pupp informed us on the day after our departure that they had found 2 rings of my wife - which mean a lot to us (and were quite expensive!).

Faundit was extremely helpful in organizing how to get our jewelery back.

Outstanding service - thank you so much!

23 de novembro de 2024
Opinião espontânea
logótipo da Faundit

Resposta da Faundit

Dear Mr. Maass,
Thank you very much for leaving us a review.

We are glad your experience was positive and expectations were met both from the incredible team at Hotel Pupp but also from our side. It is our pleasure! :)

Best regards,
Lucía @Faundit

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