federa.com Opiniões 151

I have been fighting like a dog to get my $5,000 back. They took it in two minutes. Refuse my purchase offer (which was the asking price - fortunately for me). It's been over 35 days, and multiple texts and chats. I just keep getting the "I'll expedite it for processing."

I made an offer to one of they properties and unfortunately my bid was to low , I had a good experience talking to an agent he was very knowledgeable and helpful my deposit was returned on time no delay, thank you

This site is not as bad as everyone says it is. I got my refund back (it did take a couple days).
I didn’t give 5 stars because the auctioning process was dragged out long that it was supposed to be.

Federa has kept my deposits of over $15k (life savings) for over six months now and I really do not know what to do. Every attempt to recover my money has been impossible.

Before working with this company, I had read many of the reviews and was initially hesitant. Still, I decided to take a chance. Fortunately, my experience was very positive and quite different from what I expected.
Although I didn’t win the auction, I appreciated the opportunity to try something new and found the experience worthwhile. The customer service team was responsive, addressing my questions promptly and providing helpful resources. When I submitted a refund request, it was processed quickly—I received my money back within two to three days.
Overall, I would recommend this company and would consider using their services again. Thank you.

I was very excited when I first found out about Federa. I downloaded the app and had lots of hopes on purchasing a home. I made many bids and in a few I had won the bids and when I crossed reference to the county auction I was the higher bidder. When speaking with Federa customer service there was always a reason why I did not win. Weather the seller didn't accept my offers or the property had many liens and federa honor clean tittle. What bothered me was the effort and the time it took to get my deposit back. I see federa to have good potential, guess it needs better management.

Team was very helpful. Every time I called, they assisted us greatly by clearly explaining the information and providing support throughout the process.

COMPLETE SCAM!!!!!!! Refund has been in process almost 2 months all they say oh by the end of today by the end of today and it doesn’t get processed.

Federa.Com is a scam!
I am wondering how the Florida State are allowing them to operate their scam.
I am working with the Bank and next I will take my Florida Attorneys to dig into those bandits base. Once I start that, I won't stop!

This is the proper channels. You return my money back & everyone else. And this ASAP!

“Hello Frank, for privacy and security reasons, we are unable to discuss account-specific matters in a public forum. Our team has already responded through the appropriate support channels and remains available to assist you directly. For any further assistance, please contact support or 866-581-8268.”
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That is your response to my previous review, you don’t have to discuss any account specifications. The issue here is that $55,500 was wired to federa.com for an auction that did not take place as the property was not sold. I have continuously made contact through email and phone calls for my money to be returned. It is past 45 days and I have no confirmation on when my money will be returned. If I do not receive the money by this Friday I will have to involve all legal channels.

I have been trying to get my money back of around 7k from federa since November of 2025. I talked to Andrew and he keeps telling me that finance will contact me about my refund. Finance has yet to send me a confirmation email about the refund.

there is no customer service, every times I called there was no response . When you place a bid , you find out auction closing date changed several times, Federa will not return your deposit, this is scam!!

I deposited $47k to bid on a house. I did not win the auction. This was in December, It is now April 2026. I still haven't received my money back. I call almost daily and they say by the end of the week, every time. I'm forced to hire a attorney. I've contacted all the local authorities I can think of. Plus FBI. Hoping something happens. I've wrote other reviews. They will reply to this saying they're not doing anything wrong and the money is in the processing department blah blah blah. I'm not going to but this go. I'm going to make things right.

Be very careful with this company; they do not refund deposited funds. I requested my refund on Jan,11 2026, and to this day, I still haven't received the money. I don't know what else to do—it amounts to $21,000.00—and they won't respond; I only receive automated replies.

As I remember, when I called federal.com one girl EMMA, answered,she was very professional, polite, courteous she was very helpful for my inquiry and questions

If I could give less stars, I would.

I originally wrote a post about them failing to refund my money on February 28. On March 11, the response received was that the refund was processed (which I might add was promised multiple times before and never received). Here we are on March 20 and still, no refund. So frustrating!

It is an absolute battle to get your full refund after unsuccessfully winning a bid on a purchase.

I had an absolute GREAT experience!! The bidding process was very easy to navigate with Federa. Besi, assisted with all of my questions immediately. He was super knowledgeable, professional and helpful. Besi made sure my Refunds were processed and sent back in a couple of days. Besi continued to follow up with me which showed the integrity of Federa. I highly recommend using Federa for real estate auctions.