Purchased a pre build PC from Fierce in Sept 26. Did have a couple of issues with the motherboard stock. However the customer service was fantastic and my motherboard and case were upgraded to the nex... Ver mais
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Leia as opiniões dos outros
I’m very happy with my purchase. The PC arrived quickly and was well packaged. The build quality is great and everything works perfectly. I’ve really enjoyed playing my games in 4K on the highest... Ver mais
Took a chance on going with Fierce Pc as didn’t really know much about them. Could not be more happy!. Excellent system, well put together, works perfectly. Was kept up to date through the build proc... Ver mais
I asked for RGB ram and got the normal ram I had to get a cooler different to the one I wanted and the cover was broken on the heat plate even though it came sealed.... Ultimately not the best exper... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Fierce PC, we offer everything you need to create a fully customisable and bespoke home office, home theatre or gaming sanctuary. We pride ourselves on being able to offer you the best advice when it comes to choosing the right equipment for your personal needs, so whether you're seeking value or style, we are the team to call. We ourselves are gamers and have decades of experience working in the PC industry. We're always on hand to offer you advice on everything from buying pre-built gaming PC bundles to choosing the right components and upgrades to your current system. We work exclusively with world-renowned brands that you know and trust, including ASUS, Intel, AMD, Seagate, MSI and many more! We pride ourselves on producing Gaming PCs that deliver a true Fierce PC experience which suits your personal budget. Whether you're looking for a budget entry level computer, or a gaming beast featuring the best components available, we have an option for everyone. We offer competitive prices, meaning that if you find a cheaper PC elsewhere with an equivalent specification, email us the link and we'll do our best to beat it. We believe in excellent customer service. Our highly knowledgeable staff are always happy to take your queries and provide the best solution possible. We usually answer queries within a few hours, but at the very most within 24 (business) hours. We will always do everything in our power to ensure that you are 100% happy with your new PC. We currently have a build and test schedule of just 7-10 working days, so it won’t take long before your brand new custom gaming PC arrives at your door! If you have requested a particularly complex build, this time may be extended, but we will always let you know. We don't send any PCs out without ensuring they are built, tested and controlled according to our high standards. As a British Gaming PC Company with its origins on UK Shores, we are proud to hand build our PCs in the UK. All of our Gaming PC’s are hand built individually by a team of expert builders on the Wirral. We are proud to work with some of the world’s best component manufacturers. Each of these companies specialise in one aspect of the PC, from the GPU to the case. By working closely with component experts and then building the systems ourselves, we have complete control over every aspect of the build process, and everything that goes into a Fierce PC. Take Gaming to the next level with Fierce. Fierce PC offers a wide range of award-winning gaming PCs, Custom Gaming PCs, Budget Gaming PCs, deals and our own PC Configurator to build your own. We pride ourselves on our wide variety of products. Whether your budget is big or small, we have something to fit everyone's needs, especially with our Pay Monthly Finance options! We're always pushing the boundaries of gaming with our continually updated range of gaming products. We are so confident in our products that they come with a 3-year FREE warranty package. You can find information about our warranty packages here. Not only do we offer warranty packages, but we also have a team of knowledgeable staff who are here to help. Do you need help choosing the right PC? Contact us today, we are always happy to help! If you're a newbie gamer or a hardcore gamer, take gaming to the next level with Fierce PC today!
Informações de contacto
Meyer Building, Wirral International Business Park, Bromborough, CH62 3RH, Wirral, Reino Unido
- 01706214233
- customercare@fiercepc.co.uk
- fiercepc.co.uk
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Great easy to use website
Great easy to use website, only downside was no updates once order placed until product was ready. Would have liked an estimated delivery date but apart from that first class.
Highly Recommended
Hi
I would like to take the opportunity of thanking all concerned for making the ordering of my new Gaming PC, a relatively straightforward matter. I looked at various other Gaming PC suppliers during my deliberations and found that not only was Fierce PC website easy to use but also their pricing to be extremely competitive.
I would especially like to commend Oliver Robinson for his patience and the time taken to assist with my eventual setup. He took the time to consider what I was suggesting and then put forward helpful alternatives throughout the decision making process.
Hopefully the actual build etc goes as smoothly.
Kind Regards
Malcolm Clements
Great experience for my first gaming pc…
Great experience for my first gaming pc ever!
All the process was faster then I expected.
Thanks in particular to Oliver and Jonathan for the customer service!
10/10
Other than the website not updating you on what stage your order is from, and DPD being absolutely useless and delaying my parcel when it was literally an hour away for another 3 days the company is great, quick on replies even when it's a busy time and answered my questions without further inquiries.
Received the PC on the 24th of march, had issue with the wifi drivers not working... tried to fix the issue myself and couldn't get them to work, got on the phone a guy called Oliver and he sent over the drivers I needed after he searched up what hardware I had. fixed the issue in a 7 minute phone call 10/10
Super friendly staff
Spoke with a guy named Pete. Super helpful from start to finish I wanted to call in and make sure before I ordered and he made me feel super comfortable about everything and answered many questions I had and made me feel reassured. I’ve gone ahead and placed the order and look forward to seeing the final product :)
The pc I ordered was amazing and it was…
The pc I ordered was amazing and it was a decent price compared to other websites that sell prebuilt custom pcs. However, the administration behind fierce pc kinda sucks. On their website they don't update you with what stage the pc is at or when it is leaving. Even now after I received the pc it says the order is still processing. The only way to know is to call or email them (I personally recommend calling since it is quick and they explain what is happening with your pc very thoroughly). Another big downside was the delivery. I don't know if it was just mine but on the email it said I had to wait 10 to 15 working days for delivery but it also said it may go over that time. It took 21 working days to come... that's a whole month. They didn't inform me by email or over the phone so I had to call them to check what was going on. Found out they scratched the case of the pc. However, they did replace it with a much better case which is a positive. Overall, I would definitely recommend fierce pc but if you don't mind long delivery times and you being unaware of what's happening with your pc then you should go for fierce pc.

Resposta da Fierce PC
Great products and competitive prices
Great products and competitive prices. The computer was delivered by 24hr courier as advertised.
Thank you daniel for the amazing customer service 🙌🙌

Resposta da Fierce PC
I really need help from you
I really need help from you. You have sold a good product but for some reason haven't made the fand/fan light remote a normal one so when my remote broke it has made these perfectly working fans and lights become unusable, could you please help, thanks.

Resposta da Fierce PC
Even though we had problems the PC
Even though we had problems with the PC the guys on the phone were very helpful and kept going until it was resolved

Resposta da Fierce PC
I recently bought a gaming PC from…
I recently bought a gaming PC from Fierce PC, and I'm thrilled with its performance
and build quality. Highly recommended for gamers!

Resposta da Fierce PC
Great System
PC came today, really well packaged and looks amazing. No issues so far and even came with X.M.P enabled which saved me a bit of time when setting it up.
Took a little longer then expected to arrive but really not that big of a deal and it was explained that they were extremely busy. Fans are a little too noisy for me but that can always be adjusted.
Great experience overall, really happy with the system and no real complaints.

Resposta da Fierce PC
Second order went wrong.
Had a precious PC with no problems. Second order some years later, crashed regularly and had to be sent back for repair after a long email chain. Been a week and haven't got it back yet.

Resposta da Fierce PC
Any concerns just call them up,were super helpful.
Any concerns just call them up, were super helpful.

Resposta da Fierce PC
The product itself is GREAT and I’m…
The product itself is GREAT and I’m really happy with the PC. Delivery took longer than the 7-10 working days and the box was quite heavily damaged upon arrival but thankfully no damage to the PC itself. I was recommended fiercePC by my brother and would recommend them to others myself.

Resposta da Fierce PC
Happy customer
PC had excellent spec for the price, entry gaming PC, better than any other vendor. My son has already bought a high spec PC from Fierce so we were hoping for the same experience. Paid extra for rapid build and delivery pre Christmas, and it arrived on time. All works perfectly, so couldn't be happier.

Resposta da Fierce PC
Great customer service
Website was easy to manage and find my way round. When talking with customer service, they were very helpful and managed to assist with getting my order quickly and advised on some items which I did not need. Great surprise for my husband's birthday.

Resposta da Fierce PC
Disappointed
I have not heard about my order for a while so I sent a support ticket but all I got back was a computer generated reply, very disappointed with the experience. I feel like I was fooled.
.DONT WASTE YOUR TIME Order canceled…
.DONT WASTE YOUR TIME Order canceled Credit Card Fraud, becouse i paid with non UK card, clowns

Resposta da Fierce PC
Good - but not great!
So decided to use a wedge of my bonus to get me a PC. I wanted something that could run games nice and easy, allows decent streaming and gives me a platform to code.
Researched fierce thoroughly and with the positive reviews - seemed like a no brainer!
I ordered a custom machine and the whole thing cost a DECENT wedge.
CONS:-
Let’s start with the negatives.
My motherboard was not in stock so it paused the promised delivery date to be missed. What irritated me here is - I found this out by calling them as opposed to them contacting me. If you’re spending 3K with an extra charge for a specific delivery, you’d expect some comms in that regard! This entirely took the shine off the whole experience.
When the machine arrived - I was not exactly overwhelmed with what to do. I’m not entirely new to PC building so knew what bits to remove, plug in etc (not lots) but as a UX designer, I find you need to be as inclusive as possible. If that was my mum for example - she’d have no idea what to do with no instructions to help.
PROS
So…that motherboard I ordered with my machine? They upgraded me to a slightly better one for free.
The machine itself is very well built! Whoever they have putting these things together, obviously take pride in their work and I appreciate that!
Machine arrived in perfect condition.
So…this SHOULD be a 5 star review given the build quality of the machine BUT the logistical failings and lack of proactive comms from Fierce - especially after spending such a hefty wedge… bad form! So…3/5.

Resposta da Fierce PC
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