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Classificada 5 em 5 estrelas

Purchased a pre build PC from Fierce in Sept 26. Did have a couple of issues with the motherboard stock. However the customer service was fantastic and my motherboard and case were upgraded to the nex... Ver mais

Classificada 5 em 5 estrelas

I’m very happy with my purchase. The PC arrived quickly and was well packaged. The build quality is great and everything works perfectly. I’ve really enjoyed playing my games in 4K on the highest... Ver mais

Classificada 5 em 5 estrelas

Took a chance on going with Fierce Pc as didn’t really know much about them. Could not be more happy!. Excellent system, well put together, works perfectly. Was kept up to date through the build proc... Ver mais

Classificada 3 em 5 estrelas

I asked for RGB ram and got the normal ram I had to get a cooler different to the one I wanted and the cover was broken on the heat plate even though it came sealed.... Ultimately not the best exper... Ver mais

Informações sobre a empresa

  1. Fabricante de hardware de computadores

Escrito pela empresa

At Fierce PC, we offer everything you need to create a fully customisable and bespoke home office, home theatre or gaming sanctuary. We pride ourselves on being able to offer you the best advice when it comes to choosing the right equipment for your personal needs, so whether you're seeking value or style, we are the team to call. We ourselves are gamers and have decades of experience working in the PC industry. We're always on hand to offer you advice on everything from buying pre-built gaming PC bundles to choosing the right components and upgrades to your current system. We work exclusively with world-renowned brands that you know and trust, including ASUS, Intel, AMD, Seagate, MSI and many more! We pride ourselves on producing Gaming PCs that deliver a true Fierce PC experience which suits your personal budget. Whether you're looking for a budget entry level computer, or a gaming beast featuring the best components available, we have an option for everyone. We offer competitive prices, meaning that if you find a cheaper PC elsewhere with an equivalent specification, email us the link and we'll do our best to beat it. We believe in excellent customer service. Our highly knowledgeable staff are always happy to take your queries and provide the best solution possible. We usually answer queries within a few hours, but at the very most within 24 (business) hours. We will always do everything in our power to ensure that you are 100% happy with your new PC. We currently have a build and test schedule of just 7-10 working days, so it won’t take long before your brand new custom gaming PC arrives at your door! If you have requested a particularly complex build, this time may be extended, but we will always let you know. We don't send any PCs out without ensuring they are built, tested and controlled according to our high standards. As a British Gaming PC Company with its origins on UK Shores, we are proud to hand build our PCs in the UK. All of our Gaming PC’s are hand built individually by a team of expert builders on the Wirral. We are proud to work with some of the world’s best component manufacturers. Each of these companies specialise in one aspect of the PC, from the GPU to the case. By working closely with component experts and then building the systems ourselves, we have complete control over every aspect of the build process, and everything that goes into a Fierce PC. Take Gaming to the next level with Fierce. Fierce PC offers a wide range of award-winning gaming PCs, Custom Gaming PCs, Budget Gaming PCs, deals and our own PC Configurator to build your own. We pride ourselves on our wide variety of products. Whether your budget is big or small, we have something to fit everyone's needs, especially with our Pay Monthly Finance options! We're always pushing the boundaries of gaming with our continually updated range of gaming products. We are so confident in our products that they come with a 3-year FREE warranty package. You can find information about our warranty packages here. Not only do we offer warranty packages, but we also have a team of knowledgeable staff who are here to help. Do you need help choosing the right PC? Contact us today, we are always happy to help! If you're a newbie gamer or a hardcore gamer, take gaming to the next level with Fierce PC today!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
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4,3

Todas as opiniões

(2961)

23 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Bought my PC in 2021 (a while ago I…

Bought my PC in 2021 (a while ago I know). The PC came with specs as advertised, but they use the cheapest crappiest motherboard with no room for upgrades without gutting it and putting in a new one. The PSU is an 80+ Bronze unit but from GameMax who are known to have unreliable power supplies. other than that its a decent build but they need to stop cheaping out on the components that matter for safety e.g., PSU.

25 de julho de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hi Connor,

Thanks so much for your review! We're sorry to hear of the experience that you've had. If you purchased 3 years ago, you will have purchased from Fierce PC Ltd. A company which went into administration and no-longer exists. The Fierce brand and website has been taken over and continues to run via a business with no affiliation with the old Fierce PC Ltd.

Hopefully if you were ever to buy a PC from us, the quality of our builds would speak for itself and you'll see from our website that we only use high-quality components from reputable brands across all our PCs.

Classificada 5 em 5 estrelas

Good customer service

First time using this site to order a pc component. Had the wrong item sent out but was a genuine mistake. Quick to answer the phones and customer service "Oliver" sorted the issue out super quickly and the correct item re-sent and recieved within a few working days, very understanding and helpful on the call with a follow up email. Thanks!

12 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer service

Received my new pc today no issues whatsoever just plug in and play. Customer service was excellent i called a few times for updates and had a few questions they took the time to go through things with me and put my mind at ease . Can’t fault this company thanks again for building my pc and will use this company going forward for anything pc related.

28 de novembro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

We really appreciate your kind review and we're so glad you're having a great time with your new PC!

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. PC was amazing and came with extra parts. I have had no issues and would recommend to a friend

30 de outubro de 2024
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for the kind review - that really means a lot to us and we're really pleased to hear you're happy with your new system!

Classificada 1 em 5 estrelas

Everything that could've gone wrong, went wrong!!

I'd have given them less stars if I could.

- Promised 7 to 10 working days build time, actually took them 19 working days with NO updates. I had to manually milk information out of them constantly, if I didn't, I'd have had no idea what was going on with my PC.

- When I finally got it, they sent me the wrong PC. Had to send it back and wait even longer.

- Was told that both mine and the other guy's PCs would be sent back to the warehouse for testing before being sent back to us correctly.

- Clearly didn't go back to the warehouse, as I received my PC sloppily packaged, filthy (covered in dirty fingerprints, smudges everywhere) and the glass side was scratched. Not only that, but it DIDN'T TURN ON PROPERLY. The graphics card was compromised. I've had to ONCE AGAIN send it back.

- It took so long that I've started paying the finance for a product that doesn't work.

They thanked me for my patience when they got the order wrong initially... But this is taking the piss!!

If you want a PC delivered in good time, that's in a good state when it arrives and works, then DON'T go with Fierce PC!!

My rig cost me over £3300, you'd have thought they'd have more respect for your money and time, but clearly not.

I'm having to request a full refund and will be buying a PC from elsewhere.

Avoid, avoid, avoid!!

UPDATE: I've received my 3rd PC... apparently brand new with some upgrades... but surprise surprise, this one's broken too!

Can't trust them to do the bare minimum, and deliver me a working PC that I paid over 3 grand for!

12 de novembro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hi Sian,

We are so sorry to hear this is the level of service you have received. This is absolutely not how we operate as a business or the experience we want any of our customers to have. We send out hundreds of systems a week and I hope you can see from our recent reviews that this is not indicative of our usual level of service, and we are extremely disappointed that it has been your experience of the company. We would love the opportunity to try and make this right for you. We are investigating the errors that occurred internally to understand how this has happened, but in the meantime, one of our customer service team is reaching out to you now to request some further details and see if there's any way we can make this the exceptional PC buying experience we expect all our customers to receive.

Classificada 5 em 5 estrelas

Great service and excellent PC

Was eager for my new PC as it's a vast upgrade over my last one. There was some confusion with payment and when I called, they answered promptly and made sure all my questions were answered. The PC came as stated in the allotted time and came with free next day delivery. Arrived on a Saturday and it made my day. Packaged very well and safely and was super easy to setup and get running. Pretty much plugged it in and off I went! Highly recommend this place (:

9 de novembro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hi, we're so happy we could get the resolve the payment issues for you and get your system to you. It's great news you're happy. Please don't hesitate to give our team a call if there is anything you need going forward!

Classificada 5 em 5 estrelas

2k PC buy

Great communication overall, they'll respond to emails several times a day, and have a phone line as well.
PC arrived in perfect condition and I've had zero issues so far.

Only thing I would say is careful with that packing foam, it was so wedged in my pc that I couldn't gently get it out and ended up pulling the usb connection out, thankfully it wasn't damaged.

8 de outubro de 2024
Classificada 5 em 5 estrelas

Brilliant company

Brilliant company, customer service is 5 star! Thank you Fierce PC!!!!

13 de setembro de 2024
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your kind review, we're really pleased to hear of the experience that you've had with us!

Classificada 5 em 5 estrelas

Having ordered a new PC for next day…

Having ordered a new PC for next day delivery, I was getting concerned that I had no Tracking number yet and it was midday.
So I called Fierce PC to ask about my order and was told that due to missing DPD collection, my pc would not be delivered until Monday, today is Friday, the day I expected the PC.
I spoke to Oliver, who after a short wait on hold, came back to me and said because they had just missed the pickup Thursday night, I will get the PC on Saturday. I took a day off work as holiday so I could be in to recieve the parcel and was about to cancel the whole order, but Oliver was excellent, calm, polite and assured myself that I will have a tracking number today for delivery tomorrow.
So Thank you Oliver and I will look forward to getting my brand new PC tomorrow. This is now my 2nd Gaming Desktop PC from Fierce PC and I have not had a single issue with it.
I am still using the pc today but at 4 years old, decided to buy a new one from a company I knew I could trust to deliver.

20 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

2 weeks from order to delivery

2 weeks from order to delivery, perfect service, awesome build. Couldn't be happier

1 de agosto de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your king review, we're really pleased to hear that you're happy with the service!

Classificada 5 em 5 estrelas

I’d recommend they are very…

I’d recommend they are very professional.

Very well presented custom built pc!

Was very easy to select parts for a custom build.

23 de julho de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for the kind review, it's very much appreciated!

Classificada 5 em 5 estrelas

Gaming PC

Financed a £1k PC with these guys, for casual gaming, work and media. This is the 2nd PC I've bought from these guys. Very trustworthy, easily contactable and the PC always arrives clean and up to spec. No faults

18 de junho de 2024
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for the kind review, we're really pleased to hear you're happy with your new PC! :)

Classificada 2 em 5 estrelas

Ordered a computer from Fierce PC

Ordered a computer from Fierce PC. A total cost of £2,146.95

This is my second pre-built PC and it was a fair chunk of change. Once ordered I was sent a confirmation email and that was the last correspondence I got from the company.

I had paid and extra sixty-something quid for “express” build. This meant the PC would be built within 3-5 days and then 2 days shipping (I wasn’t expecting the two days ship, I live in Northern Ireland so fully expected it to arrive a little later).

Two days into the build time I decided to check up on the status of the PC however the order was still “processing” on their page. Left it another two days and same again.

So I called the company and explained what was going on. The gentleman on the other side of the phone was more than helpful and explained that they were waiting on the RAM to arrive that day and then it would be shipped. He then promised to refund the money for the express shipping as this would be outside of the time frame given. (Still have not received this refund a week on).

PC has now arrived. Unpackaged and tried to boot it up. Wouldn’t detect my monitor. Weird. Took a look inside and one of the RAM sticks was clearly not seated correctly. I have paid over £2000 to get a PC in which something as simple as the RAM wasn’t seated properly. Extremely disappointing.

Edit:
Received a phone call today from the company. Asked what they could to rectify the situation and ended the call on a good note. I have raised my review by two stars, customer service is absolutely on point.

2 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience, i just needed a barebones pc , motherboard , cooler , CPU and case , no one else would do this except for Fierce PC , build took 6 working days and got it delivered on the 7th , it was packaged well and looks fantastic , very neat cable management. Thank you.

26 de junho de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Almost perfect

Everything went exceptionally well and the product works perfectly.
The only reason I’m giving a 4-star is because it was delivered past the build and deliver time promise

12 de junho de 2024
Classificada 3 em 5 estrelas

Still Great but....

In the past I bought 3 gaming rigs from the old company.
Bought another one last year then all of a sudden had a complete system failure blue screen of death turns out it was the SSD Drive I bought the pc at the time for £1,056 think its on the website now at £1,499.
So now I'm having to have a new SSD xtra ram and a new cradle for the HDD which also failed total repair £450.
Workmanship on the pcs I noticed wasn't as good as it used to be so instead of spending £2k as I've just retired I thought I'd get this one mended.
I didn't know the company had gone into administration but I'm not really surprised after what happened to my rig In Just over a year

13 de junho de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Good value for money, but

Good value for money, PC is working well. Communication could be improved, as described at each stage of the build. I did not receive any of this and had to contact the company myself to see how the build was going.

23 de abril de 2024
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your review, we really appreciate it and we're glad to hear that you're PC is working well. Apologies for the lack of communication throughout the build, this is something we are working to improve but our customer service team is always available if you do have any questions! We hope you enjoy your new system

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