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Classificada 5 em 5 estrelas

Purchased a pre build PC from Fierce in Sept 26. Did have a couple of issues with the motherboard stock. However the customer service was fantastic and my motherboard and case were upgraded to the nex... Ver mais

Classificada 5 em 5 estrelas

I’m very happy with my purchase. The PC arrived quickly and was well packaged. The build quality is great and everything works perfectly. I’ve really enjoyed playing my games in 4K on the highest... Ver mais

Classificada 5 em 5 estrelas

Took a chance on going with Fierce Pc as didn’t really know much about them. Could not be more happy!. Excellent system, well put together, works perfectly. Was kept up to date through the build proc... Ver mais

Classificada 3 em 5 estrelas

I asked for RGB ram and got the normal ram I had to get a cooler different to the one I wanted and the cover was broken on the heat plate even though it came sealed.... Ultimately not the best exper... Ver mais

Informações sobre a empresa

  1. Fabricante de hardware de computadores

Escrito pela empresa

At Fierce PC, we offer everything you need to create a fully customisable and bespoke home office, home theatre or gaming sanctuary. We pride ourselves on being able to offer you the best advice when it comes to choosing the right equipment for your personal needs, so whether you're seeking value or style, we are the team to call. We ourselves are gamers and have decades of experience working in the PC industry. We're always on hand to offer you advice on everything from buying pre-built gaming PC bundles to choosing the right components and upgrades to your current system. We work exclusively with world-renowned brands that you know and trust, including ASUS, Intel, AMD, Seagate, MSI and many more! We pride ourselves on producing Gaming PCs that deliver a true Fierce PC experience which suits your personal budget. Whether you're looking for a budget entry level computer, or a gaming beast featuring the best components available, we have an option for everyone. We offer competitive prices, meaning that if you find a cheaper PC elsewhere with an equivalent specification, email us the link and we'll do our best to beat it. We believe in excellent customer service. Our highly knowledgeable staff are always happy to take your queries and provide the best solution possible. We usually answer queries within a few hours, but at the very most within 24 (business) hours. We will always do everything in our power to ensure that you are 100% happy with your new PC. We currently have a build and test schedule of just 7-10 working days, so it won’t take long before your brand new custom gaming PC arrives at your door! If you have requested a particularly complex build, this time may be extended, but we will always let you know. We don't send any PCs out without ensuring they are built, tested and controlled according to our high standards. As a British Gaming PC Company with its origins on UK Shores, we are proud to hand build our PCs in the UK. All of our Gaming PC’s are hand built individually by a team of expert builders on the Wirral. We are proud to work with some of the world’s best component manufacturers. Each of these companies specialise in one aspect of the PC, from the GPU to the case. By working closely with component experts and then building the systems ourselves, we have complete control over every aspect of the build process, and everything that goes into a Fierce PC. Take Gaming to the next level with Fierce. Fierce PC offers a wide range of award-winning gaming PCs, Custom Gaming PCs, Budget Gaming PCs, deals and our own PC Configurator to build your own. We pride ourselves on our wide variety of products. Whether your budget is big or small, we have something to fit everyone's needs, especially with our Pay Monthly Finance options! We're always pushing the boundaries of gaming with our continually updated range of gaming products. We are so confident in our products that they come with a 3-year FREE warranty package. You can find information about our warranty packages here. Not only do we offer warranty packages, but we also have a team of knowledgeable staff who are here to help. Do you need help choosing the right PC? Contact us today, we are always happy to help! If you're a newbie gamer or a hardcore gamer, take gaming to the next level with Fierce PC today!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

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4,3

Todas as opiniões

(2961)

23 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Well it was a new year so I thought I…

Well it was a new year so I thought I would treat myself to a new PC rig. The whole purchasing process was easy and simple and I received my PC the very next working day which was fab. After a month of enjoying the computer I started to develop a fault which led to looping blue screen of death. Now I know a little bit about computers so I did a little digging myself to see if I could find the issue. I eventually figured out that the cpu would only run on one core so immediately thought the worst. I emailed to support department who were quick to respond and we went back and forth trying to diagnose the problem. After a few days the culprit was either the cpu or motherboard so fierce pc were happy to receive the pc for repairs under warranty. The pc did arrive in 24 hours but unfortunately sufffered horrendous damage to the motherboard. It's like dpd had a competition to see who could volley the box the furthest. I was devastated. Fierce pc told me that all damage would be repaired under warranty. After a few weeks I now have my PC back in full working order. Brilliant service with some super helpful guys who tried everything in their power to make sure I was satisfied. Would definitely use again. Thank you guys

23 de abril de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hi, thank you so much for your review - we really appreciate the kind words and hearing that you had a great experience with purchasing your PC. We're really glad that we could resolve the issue for you and hope you have a great time with your system!

Classificada 5 em 5 estrelas

So far so good

So far so good. I bought a Custom PC and everything has arrived as expected. Was also well packed.

I can recommend Fierce PC without hesitation.

9 de abril de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hi, thank you for your review - we're really pleased to hear that you're happy with your new custom PC. We hope you have a lot of fun with your new system!

Classificada 3 em 5 estrelas

The delivery was fast but they forgot…

The delivery was fast but they forgot to get me the headphones that i order when the delivery guy came he only gave me the monitor and the pc i got mad for this so please send me the headphones

16 de abril de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hi, thank you so much for your review - we're really sorry to hear that the headphones were missed from your order - I hope you've received these by now? Please do reach out to our customer service team on: 01706 214 233 if there are any issues with your order!

Classificada 1 em 5 estrelas

I had ordered a pc from there but I…

I had ordered a pc from there but I wanted to change my mind and to cancel the order, the website states that you need to contact customer service to cancel the order, which I did and I wanted the refund, 5 days and no response, which I understood as there was weekend and one bank holiday, so I contacted them again when it wasn’t a bank holiday to issue a refund and I never have gotten a response back from them! I won’t ever recommend to order from this company again if they don’t respond well enough to customer service or even have a cancellation button!

28 de março de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hi Zara, we're so sorry to hear that you wouldn't recommend us going forward - the level of service our customers receive is extremely important to us. Sadly, we were not open over the bank holiday weekend (Friday 29th - Monday 1st, inclusive). I can see from your order that you placed the order after we had closed for the day on Thursday and then requested the refund on the Friday. We processed the refund on the Tuesday (2nd) which was the first day people were back in the office, after the two bank holidays, and the quickest we could possibly have processed the refund. We always aim to process cancellations as quickly as we can, and it was unfortunate timing that your cancellation request came in during a four day period of the office being closed. I hope now the refund has been processed, you're much happier with the service received.

Classificada 5 em 5 estrelas

Arrived fast and works well

Arrived fast and works well, great service

11 de março de 2024
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your review, we're really pleased to hear you're happy with your new system!

Classificada 5 em 5 estrelas

Great system, great price!

Great system, with the price to match!
Quick responses in regards to any questions I had. Runs the games I want just fine. Tarkov, dayz etc.
Solid all round, highly recommend.

Arrived earlier than expected which is always great when you're eager to get it set up!

Appreciate it!

25 de março de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for the kind review - we're made up to hear you're happy with your system and hope you have a lot of happy gaming!

Classificada 1 em 5 estrelas

I really liked the systems BUT that the…

I really liked the systems that the company produces but you have to keep badgering them for an answer, there is no chat line like other producers. I've learnt my lesson, poor communication will mean poor service so I'm going elsewhere. Sadly, that is 3.5k lost to them but at least I can purchase somewhere else knowing that the company is not going to fold etc. You need to up your game, especially given the past history of the company.

BTW: If you want to configure a PC - like most sites, don't use their stock builds, review the items. They will cream off as much as they can.

14 de março de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hello,

We're really sorry to hear you feel as though you've had a poor experience here. We pride ourselves on our excellent build quality and high levels of service, so it's disappointing to hear when customers don't feel as though that has been met.

I can see that you raised multiple tickets in quick succession and that our customer service team did come back to you on ticket number #29502 but if you ever want to call our team, you can do on 01706 214 233. Our team aims to respond to everyone, as quickly as possible.

We also have no association with Fierce PC Limited and our parent company has been building systems in the UK for over 30 years, so you can rest assured that if you ever did purchase from the Fierce brand, we're going to be here to support and ensure you get the best from your system.

We would always recommend customers shop around for the best prices as we are confident in how competitive our pricing is. Our relationship with suppliers and being able to buy in bulk often means we can buy components much cheaper than if customers were to buy them themselves. The builds are completed and tested by our in-house experts and come with a 3 year warranty that people who build their own systems don't get. It's the competitive pricing and value added extras that often lead customers to choose a prebuilt system.

Classificada 5 em 5 estrelas

Quick delivery and in pristine…

Quick delivery and in pristine condition. Highly recommend FiercePC. Very easy to get started also!

10 de fevereiro de 2024
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your kind review! Enjoy your new system

Classificada 5 em 5 estrelas

2nd time ordering and 2nd time I have…

2nd time ordering and 2nd time I have been more than satisfied with the result. Would absolutely recommend them.

14 de fevereiro de 2024
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your review, it means a lot to hear from a repeat customer. Happy gaming!

Classificada 5 em 5 estrelas

Great overall experience

Recently ordered a PC and I must say the experience was fantastic. Called customer services a couple of times with some clarity questions as it is a major purchase. On both occasions I not only had questions answered but advice was provided beyond what I’d asked for, that’s pretty cool nowadays! PC built quickly and arrived without delay and as expected. Now in and working and my kids love it! Overall, really happy!

26 de janeiro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your kind review - we're really pleased to hear that our customer service team were able to exceed expectations and we hope you and your family have a lot of fun gaming on your new PC!

Classificada 5 em 5 estrelas

A wide range of variety when it does…

A wide range of variety when it does come with parts also. I’d recommend any new pc builders wanting a custom one to use this company as they are very professional on the phone too!

8 de fevereiro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your recommendation, we're really pleased that you're happy with your new system. Happy gaming!

Classificada 5 em 5 estrelas

Great experience

Needed a much larger, curved monitor. But couldn't pay in one go. Fierce enabled me to pay in 3, despite being a very competitive price.
The monitor arrived faster than I expected, packaged very well, in perfect condition.
An excellent experience from start to finish, and will certainly be back for the next item.

30 de janeiro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you for your review! We're so pleased to hear that you're happy with your new monitor and we look forward to helping you with any future requirements!

Classificada 1 em 5 estrelas

Fierce PC has gone bust

Fierce PC has gone bust, they are in administration search Fierce PC Limited on companies house. Why? because they sold PCs to innocent buyers that crashed and burned within the first 9-18 months of use. Ours, a Ryzen 5 5600x 16gb 240gb kept turning off (cheap graphics card that I now know is known to fail and memory storage inadequate). The Fierce PC brand has now been taken over by Punch Technology Ltd but veing sold under name Fierce - don't be fooled! steer clear!!

30 de janeiro de 2023
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your review. We're really sorry to hear of your experience. We know when you buy a new PC it is often a significant investment and you expect it to work.

As you mention, Fierce PC Ltd went into administration at the end of 2022. The Fierce PC brand and website is now owned by Punch Technology Ltd, a company that has no affiliation with the previous incarnation of Fierce PC Ltd. With close to 30 years of experience building custom PCs, we pride ourselves on our robust testing and building procedures.

We understand that your experience with Fierce PC Ltd. was frustrating, and we hope you appreciate that it is not indicative of the quality of system builds that are now available from the Fierce PC brand.

Classificada 5 em 5 estrelas

Even better value than advertised.

I didn’t realise how good the PC I bought from Fierce was until I started upgrading it. For one thing, the spec was wrong on a couple of points, but in a good way - I assume it was a parts availability thing, but the motherboard and PSU are both higher spec than I ordered, so I’ve been able to upgrade components significantly, and after having this PC for 18 months, I’m very happy with durability - no problems at all.

I’ve recently upgraded the RAM, installed an M.2 NVMe SSD, fitted a higher spec GPU, and added a silent fan. The case is full of spare connectors - I thought I’d have to add a power cable for the GPU, but there was one waiting in the case.

I probably won’t need to buy a complete PC from Fierce again, because I plan to build my own PCs in future, but I wouldn’t hesitate to recommend them to anyone wanting to buy a PC.

27 de janeiro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you for your review - we're really happy to hear that you've been pleased with your Fierce PC and hope it brings you many years of happy gaming!

Classificada 5 em 5 estrelas

Simple

Quite happy with their service. Made very simple to order and keep track of your orders. Delivery wise - brilliant . Message on day of delivery( I've used the next day delivery service - spot on.) The box was well packed and secured - which was my main concern. I would definitely recommend. Thanks a lot Fierce Pc.

25 de janeiro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your review, we're really pleased that you were happy with your purchase and delivery! Happy gaming!

Classificada 5 em 5 estrelas

Parts selection

Was very easy to select parts for a custom build. A wide range of variety when it does come with parts also. I’d recommend any new pc builders wanting a custom one to use this company as they are very professional on the phone too!

27 de dezembro de 2023
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your review, we're really pleased you are happy with the service received and hope you enjoy your new PC!

Classificada 1 em 5 estrelas

The worst company to build pcs I review…

The worst company to build pcs I review pcs online and this is the worst I have seen do not recommend. The power behind the pc crashed all the time, seemed to ignore me multiple times for a few days claiming it was a bank holiday when you have been ignored almost a week.
My power behind my pc has not been built correctly.
Do Not Buy!!!!!!!!
Support is awful!!!!

3 de janeiro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hi, we're so sorry to hear that you're having trouble with your PC, please be assured we weren't ignoring you - our offices were closed from 22nd December until 2nd January, but I can see our customer service team have responded to you over this period. It looks as though the initial issue raised was to do with FPS rates, if there is also a power issue, could you please let our customer service team know through your open ticket? We understand that any issue with a new system can be frustrating and we want to help you have a great experience, which is why our support team run through troubleshooting steps. We thoroughly test all systems before they leave us, so any issues that arise which can't be solved through our support ticket system are rare.

Classificada 5 em 5 estrelas

I ordered from fierce 3 years ago and…

I ordered from fierce 3 years ago and have currently come back to help my friend find a pc as when i needed help i got fast replies and alot of help when i had problems at the start i would highly reccomend fierce to anyone.

3 de janeiro de 2024
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Thank you so much for your review - it means a lot that you've thought of us again and we're happy to help with any questions to make sure your friend get the best PC possible

Classificada 5 em 5 estrelas

An absolutely amazing service r

Packaging was amazing, customer service was quick with responses and answered my questions amazingly!
The pc works great and Im very happy with it.
Thank you!

8 de dezembro de 2023
logótipo da Fierce PC

Resposta da Fierce PC

Hi, thank you so much for your review, we're made up to hear that you're happy with your system and that our customer service team were able to help with your questions!

Classificada 3 em 5 estrelas

the pc does not work been in touch with…

the pc does not work been in touch with customer support and carried out all the steps they asked of me still no joy I have carried out the suggested steps still no joy

26 de dezembro de 2023
Opinião espontânea
logótipo da Fierce PC

Resposta da Fierce PC

Hi,

We're so sorry to hear that this has been your experience. Our customer service team are back in the office now so response times should be back to normal. I can see from your ticket that our support team suggested some further troubleshooting steps on the 26th of December - If you haven't already, could you please respond to the ticket to confirm you have carried out the steps?

Best Regards

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