Parcel arrived with one part damaged. I contacted filstorage and received a very apologetic email with assurance that a replacement part would be sent. I received the part 2 days later. I have built h... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent website and quick delivery. Unfortunately, the storage unit had a cracked side and back plastic spine was snapped. Can't understand how this was 'cos the box and packing provided good protec... Ver mais
A empresa respondeu
Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... Ver mais
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... Ver mais
A empresa respondeu
Informações sobre a empresa
- Grossista
- Serviço de empresa para empresa
- Loja de acessórios de hardware
- Loja de artigos para escritório
- Local de armazenamento
- Armazém
Escrito pela empresa
Filstorage has delivered commercial storage & display solutions since 1991. From storage bins to racking and shelving, we can help you make the most of your space. Shop online or call us directly for assistance. We aim to deliver most items within 2-3 working days.
Informações de contacto
High Street, DN14 7PW, Goole, Reino Unido
- 01430410450
- marketing@filstorage.com
- filstorage.com
4,3
Excelente
1 mil opiniões
Respondeu a 53% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Shipped and delivered quickly
Shipped and delivered quickly. When I contacted them for mistakes in the assembly instructions, they replied promptly and offered to help. In the end all the bits I needed were there so I did not take on the offer of more screws.
4 de junho de 2024
Resposta da Filstorage
Hi Lorenzo, we are so grateful for your 5-star rating. We're pleased to hear that your happy with the service and product. We hope to hear back from you soon. Thank you!
Very easy to set up nice storage cabinet
30 de maio de 2024
Resposta da Filstorage
Hi Julie, thank you so much for taking the time to leave us a 5-star rating. We're really pleased that you're happy with the storage cabinet. We really hope to hear back from you in the future. Thanks!
Resposta da Filstorage
Hi George, thank you so much for taking the time to leave an excellent rating. Its always great to hear back from our customers. We will pass your comments onto our Customer Services Team. If there's anything we can do to assist in the future please do not hesitate to get in touch. Thanks!
Resposta da Filstorage
Hi George, thank you for taking the time to send us a 4-star rating. We're pleased to hear that the service and delivery were great. Please do not hesitate to get in touch if you require any assistance in the future. Thanks!
Item damaged on arrival
Item damaged on arrival. Have manage to repair it. But would think twice before ordering anything else.
8 de maio de 2024
Resposta da Filstorage
Hi Grace, we have tried to contact you multiple times to try and rectify the issue but have had no response back. Please contact us on 01430 410 450 or respond to our emails (sales@filstorage.com) if you would like us to rectify the issues.
Nice product
16 de maio de 2024
Resposta da Filstorage
Hi Cole, we'd like to thank you for your review. We're pleased that your happy with the product. We hope that we hear back from you again soon. Thanks!
Resposta da Filstorage
Hi Tim, we are so grateful for your 5-star rating. Thanks for sharing your rating with us and the community. We hope to hear from you again in the future. Thanks!
When the item arrived unfortunately it…
When the item arrived unfortunately it wasnt suitable , and needed to be returned
The team were prompt , helpful ,
In organising the return .. very efficient service , from ordering to returning
16 de maio de 2024
Resposta da Filstorage
Thank you for leaving us your feedback. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. If there is anything we can do to assist in the future please do not hesitate to get in touch. Thank you!
First cupboard was damaged
First cupboard was damaged. They have a super customer service team and replaced it straightaway.
4 de maio de 2024
Resposta da Filstorage
Hi Bern, thank you for sharing your experience with us. We're really pleased that you're happy with the service provided. We'll pass your comments onto our Customer Services Team. We really hope to hear back from you soon. Thanks!
Prompt sales service and rectification…
Prompt sales service and rectification of purchase order.
14 de maio de 2024
Resposta da Filstorage
We'd like to thank you for your review. Its always great to hear back from our customers and we really do appreciate your feedback. We really hope to hear back from you in the near future. Thank you!
Very poor quality and flimsey
12 de maio de 2024
Resposta da Filstorage
Hi Arbaaz, thank you so much for this 5-star rating. We really appreciate you being a customer and helping to share the word about us. If there is anything we can do to assist in the future then please do not hesitate to get in touch. Thank you!
Trolley…
My order was well packaged and driver was in time. The trolley does what it's needed to do.
6 de maio de 2024
Resposta da Filstorage
Hi Jean, thank you so much for taking the time to leave us your feedback. We're really pleased that you're happy with the service and the trolley. We look forward to hearing from you again soon. Thank you!
Resposta da Filstorage
Hi Jackie, thank you for leaving us your feedback. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that we hear back from you soon. Thank you!
Easy to order
Easy to order, clear description and reasonable price, not the cheapest but the quality of the product was a factor.
18 de abril de 2024
Resposta da Filstorage
We’d like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Delivery time was great
Delivery time was great. Order placed am on previous day and the items were delivered am the following day. The cupboard went together easily.
18 de abril de 2024
Resposta da Filstorage
Hi Susan, thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future.
I really appreciate them
I really appreciate them. They guided me correctly with patience and delivery was on time. The quality of their products is exceptional.
11 de abril de 2024
Resposta da Filstorage
Hi Ali, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Great product and service
Great product exceeded my expectations and delivered earlier than expected.
25 de março de 2024
Resposta da Filstorage
Hi Ben, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
There was a delivery problem
There was a delivery problem, but the staff (Sherri) was very keen to resolve the issue as soon as possible.
29 de março de 2024
Resposta da Filstorage
Hi Kane, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. We'll pass your comments onto Sherri :)
Great service when delivery driver…
Great service when delivery driver wouldn't attempt the drive; and the cages are ideal for storing all our gym equipment
16 de março de 2024
Resposta da Filstorage
Hi Ingrid, thank you so much for sharing your experience with us. We hope to hear from you again soon.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.