Excellent service and decision was almost instant. No hanging around for hours waiting just a simple yes, documents sent over signed and company had payment before I got home. First class
A empresa respondeu
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Leia as opiniões dos outros
Not sure what some of these bad reviews are about as I had fantastic service and was all done within a few days. Enquired about finance, they found me a lender with a really great rate and midweek I’m... Ver mais
A empresa respondeu
Xcellent service! the team worked hard from start to finish and completed everything to a very high standard. They were professional, efficient, and paid great attention to detail throughout the job.... Ver mais
A empresa respondeu
I want to say a big thank you to all the team of Finset . Thank for your help for me to be able to purchase the car I like and I really need for all personal life . I will for sure always recommend Fi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Finset, a trusted, transparent and ethical financial partner. At Finset, we do things differently. We don't believe car finance should be a complicated process and we pride ourselves on being transparent. That's why we at Finset are partnering with what we believe to be the industry's most trusted lenders to bring the best possible deals and outcomes for our partners. At Finset we believe every customer is unique and we work to find you the best deals from our panel of lenders. We are partnered with dealerships all over the country to enable you to find and finance your dream car.
Informações de contacto
64 - 66 Burgundy Court, CM2 6JY, Chelmsford, Reino Unido
- +44 (0) 1245 967 999
- hello@finset.co.uk
- finset.co.uk
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
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Amazing service from start to finish
13 de abril de 2026
Resposta da Finset Ltd
Thank you so much for leaving us a review.
Kind regards,
The Finset Team
Very straightforward finance…
Very straightforward finance application and supported every step of the way. Would recommend 😊
11 de abril de 2026
Resposta da Finset Ltd
Thank you for leaving us a review and thank you for recommending us. Kind regards The Finset Team
Resposta da Finset Ltd
Thank you for leaving us a review, its very much appreciated. Kind regards, The Finset Team
The staff were friendly and the service…
The staff were friendly and the service fast and professional. The team on customer service were brilliant and really friendly.
10 de abril de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave a review. We pride ourselves on providing exceptional customer service so I will pass your feedback on to the team. Kindest regards, The Finset Team.
Good communication all the way through…
Good communication all the way through the loan process
10 de abril de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave a review. Kind regards The Finset Team
The time was arranged to collect my car…
The time was arranged to collect my car and I had to sit around waiting for 3 hrs for you to pay out to the dealer despite several calls from me and the dealer
9 de abril de 2026
Resposta da Finset Ltd
Good afternoon, I have tried calling you to discuss your review and find out where Finset or our partners involved in setting up the agreement have failed to reach the exacting standards we strive to achieve with all our customers. As I am sure you can appreciate, there are multiple moving parts in setting up the finance to be paid in an exact window, once a customer has confirmed they are happy with the vehicle and ready to proceed. We have numerous checks we need to do to ensure we are protecting all parties involved, being yourself as the customer, the dealer and the lender. Unfortunately to ensure we are protecting all parties we must follow certain procedures. I am sorry if by doing this it held up the handover process but we have a duty of care to protect you and all other parties involved in the transaction. If you could please return my call, I would love the opportunity to discuss this with you further to find out where and how we can improve our process or communications. Kindest Regards, Jo, Compliance Manager at Finset
I had to sign the agreement the times…
I had to sign the agreement the times the i had to wait 3 hours to pick the car up after telling finset when i was going to pick up the car
9 de abril de 2026
Resposta da Finset Ltd
Good morning Tracey, I am sorry that you feel your experience with Finset was only worthy of one star. Unfortunately, some of the delays you experienced were out of our control. We rely on all parties to provide us with the paperwork needed in a timely manner to speed up any handovers. We also don't want to pay out too quickly or prior to the customers confirming they are happy with the vehicle as this would then delay organising finance on a replacement vehicle. I will reach out to you today to discuss your journey to see where we can make improvements and pass on to all the other parties involved in your journey where they could potentially improve as well. Kindest regards, The Finset Team
Great smooth experience communication…
Great smooth experience communication was great
I called a couple of times nice to deal with a person on the phone rather than it being automated
Problem fixed within minutes
3 de abril de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We prefer the "old school" approach of humans rather than confusing options and feel it enables us to provide better customer service. Kind regards, The Finset Team
Highly recommend
Very polite, efficient and made everything simple. Quick responses and professional! Thank you!
7 de abril de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review, it's very much appreciated. Kind regards, The Finset Team
Resposta da Finset Ltd
Thank you for leaving us a review. Kind regards The Finset Team
Resposta da Finset Ltd
Thank you for taking the time to leave a review. Kind regards The Finset Team
Resposta da Finset Ltd
Thank you for taking the time to leave us a review, we are pleased we could help you.
Kind regards,
The Finset Team
Easy application
Easy application, very friendly Staff who were pleasant and helpful from start to finish with full explanations all the way .
4 de abril de 2026
Resposta da Finset Ltd
Thank you for leaving us a review, we are delighted to hear you had such a positive experience with our team.
Kind regards,
The Finset Team
Very helpful even after changing…
Very helpful even after changing vehicles
Very happy Thank you for the assistance
3 de abril de 2026
Resposta da Finset Ltd
Thank you for leaving us a review, we are so pleased you are happy and we could help you.
Kind regards,
The Finset Team
Resposta da Finset Ltd
We really appreciate you taking the time to leave us a review, thank you!
Kind regards,
The Finset Team
Amazing service amazing customer…
Amazing service amazing customer service very polite and profession
2 de abril de 2026
Resposta da Finset Ltd
Thank you for sharing your experience, we really appreciate you taking the time.
Kind regards,
The Finset Team
Finset are a great company and very easy to deal with!
Finset are easy to deal with and was able to discuss the best finance option for me regarding finance duration and deposit. I highly recommend finset for funding if required!
30 de março de 2026
Resposta da Finset Ltd
Thank you for leaving us a review. We are pleased our team could help find the best finance option for yourself.
Kind regards,
The Finset Team
Each time I called Finset they was so…
Each time I called Finset they was so helpful very polite always ready to help with the questions I had . I would like to thank the team.
1 de abril de 2026
Resposta da Finset Ltd
Thank you so much for taking the time to leave us a review. We are pleased our team could help you.
Kind regards,
The Finset Team
Good customer services, however apps systems needs to be more effective
Good customer service
But, apps systems is less effective
1 de abril de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review, we appreciate your feedback. We're sorry to hear that you found our app systems less effective, we're continuously working to improve our digital tools to make them user-friendly.
Kind regards,
The Finset Team
From start to finish the process has…
From start to finish the process has been very easy and any questions or issues have been dealt with very well. Would recommend to anyone trying to get car finance to use this company staff were super helpful.
1 de abril de 2026
Resposta da Finset Ltd
Thank you so much for taking the time to leave us a review. We are pleased you had a good experience and our team were able to help you!
Kind regards,
The Finset Team
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