The communication when booking was great and the person we worked with was helpful in deciding timing and number of buses. The buses were clean and orderly. The buses were later than expected when arriving to the hotel to pick up the guests but this was explained early on since the buses were on school routes. When leaving the event, drivers were impatient as guests were attempting to leave the venue and took a route that extended our ride an

The trip itself was smooth and safe. Both drivers were professional. The only glitch was one bus arriving late to the LaSalle pick up point.

We had a wonderful experience with First Student bus service!! Our bus driver was the best!!

Our driver was absolutely phenomenal met every need we had, there are not enough adjectives to describe how great he was. The quality was second to none I couldn’t recommend our driver and first charter enough.

Busses showed up 20 minutes late and took a route home that was over an hour longer then it needed to be will be calling soon to address the issue

We received a hard time letting strollers on the bus

Buses were clean and drivers were terrific, but drivers got lost and the group was delayed in their arrival. We assumed the drivers of 3 buses mapped things out ahead of time. We would use them again assuming they knew how to get there.

The team at First Charter Bus Rental - Plymouth Meeting has always been excellent to work with! They are always accommodating. Awesome customer service!

We hired the bus to make two trips for our following our wedding to the hotels and they never came back around for the second trip to pick up the bride, groom, and bridal party. The driver had our contact information and could have called to confirm before they decided to drive home. After calling the office it took 45min for the driver to say they would be another 20min before they could get there. Luckily we had some wedding guest come and get us.

Our two drivers were 10 minutes early and knew EXACTLY where to be and when.
They were wonderful, pleasant, professional and friendly.
Much appreciated.
And more trips to come.
Colleen

Customer service was great & the buses were on time! Will definitely be recommending them to my friends.

We were very impressed with the service we received from First Charter. They were a little late for the initial pick up, but was still able to get everyone to the venue on time. The bus driver, I’m sorry I don’t know her name, was on time for both evening pick ups, and even went back for the folks left behind, which happened to be the bridal party! Thank you for providing exceptional service! You kept all of our guests safe, by providing a way back to the hotel!

Buses were clean and air conditioned. They arrived on time and driver was flexible with a changing itinerary.

Great service and helpful for our wedding guests! Also great customer service leading up to the day of our event.

Professional. Punctual. Very satisfied.

We hired First Charter for transportation of 47 kids to my daughters bat mitzvah party. Miss Maggie was patient and wonderful. Thank you!

First charter bus was prompt and professional throughout the whole process. I would recommend them to anyone.