buses were punctual. no complaints about drivers. Trying to book them was one of the worst customer service experiences of my life. Spent an absolutely wretched 20 hours on hold over the course of a week and a half. We weren't sure we were going to be able to make the trip until the day before

The bus drivers did a great job. They were on time, friendly, and drove very well. Thank you!

We use First Charter for our high school sports team. Our bus driver, Pat, is awesome. The students love him! Always on time and very friendly. The customer service in Plymouth Meeting and their Account Specialists are easy to work with and are very responsive. During these last few difficult years of driver shortages, they have been keeping us informed of the situation and doing their best to work with us. We are very happy with this company!

The driver was excellent. He knew the route and drove with safety in mind.
He was on time and we arrived and returned home in timely fashion.

All the drivers were super kind and understanding thank you so much!!!

Super great experience!! Made the whole night really special!! Clean and professional vehicle and very engaged driver!

on time, responsive - great service

Our bus drivers and the service was excellent

We used First Student for our September wedding transportation and had a great experience! The shuttles were on time for pick ups and got everyone home safely. Guests commented on the friendliness of the drivers and their courtesy as well. We also had several changes to locations last minute that First Student graciously accommodated for us. Would recommend!

Ray was the best! Great experience.

First Charter Bus was the perfect choice to transport our guests to and from our wedding reception. Our driver made multiple trips and was always on time. The bus was spotless. We would recommend First Charter Bus to anyone!

Leslie and Elizabeth were great bus drivers. They were on time, took great care of our guests and communicated with me really well on everything

The bus driver called to let me know his ETA which was great so that I could prepare my teachers to get ready to leave. So he DEFINITELY arrived on time!

First Student provided transportation for our wedding guests from our hotel to the venue at a fraction of the cost of traditional transportation services. Our guests loved the school bus! The reservation representatives were friendly and responsive. The booking process was stress-free. The driver arrived on time and was very polite and professional. He even made a return trip to the venue at the end of the evening just to make sure there was no one left behind. Highly recommended.

We used this service for transportation to and from our son's wedding. The bus arrived 10 minutes early and the bus driver called me to check in. At the end of the evening, we requested two trips back to the hotel. One for those that wanted to leave early and again at the end of the event.

Fran was the best bus driver! Service was great! Thank yo so much!!

The bus company was very easy to deal with, including needing to reschedule our bus due to Covid. The bus arrived on time and the driver was friendly. The only thing I wish is that the company had contacted me regarding Covid protocols. I called the company the week of the event to make sure everything was still good to go and that’s the only reason I knew everyone would need to wear masks on the bus.