Flawless from order to delivery. I cannot fault a single thing. Order, sit back and a beautiful product will arrive, and ours arrived before anticipated. The logo mat we ordered has exceeded our expec... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I used the online design service but also received a little extra help making adjustments. My large entrance mat was delivered 12 days after purchase which I think is good for a bespoke item. I... Ver mais
A empresa respondeu
The software to design a custom mat is very intuitive. The options for colour and size should meet most needs. The follow-up after initial design is helpful and supportive to obtain your ideal project... Ver mais
First class customer service also the best mat we have ever had superior quality and Fast delivery. So I give this company 5* plus highly recommended. Great service all round.
Informações sobre a empresa
- Fornecedor de equipamento de segurança
- também em
- Empreiteiro para instalação/reparação de pisos
- Fornecedor de equipamento para manuseamento de materiais
- Fornecedor de produtos de borracha
- Loja de carpetes
Sobre First Mats
Escrito pela empresa
At First Mats, we are proud to be a UK-based provider of premium matting products, trusted by thousands of businesses. From custom logo mats that elevate your brand to safety-focused anti-fatigue mats, our range is designed with quality, functionality, and style in mind.
Since our founding in 2016, we’ve been committed to offering expert advice, fast delivery, and top-tier customer service. Our team is here to guide you every step of the way, ensuring you find the perfect mat for your needs.
Our Product Categories
Logo Mats
Stand out with our bespoke logo mats, designed to enhance your business’s branding. With durable materials and stunning visuals, our logo mats are the perfect choice for businesses looking to impress.
Anti-Fatigue Mats
Support your team with our industry-leading anti-fatigue mats. Ideal for reducing discomfort and improving productivity, these mats are a must-have for any workplace where employees stand for extended periods.
Entrance Mats
Keep your premises clean and professional with our high-performance entrance mats. Designed to trap dirt and moisture, these mats are perfect for protecting floors and maintaining a welcoming appearance.
Informações de contacto
Cambrai Court, 1229 Stratford Road, B28 9AA, Birmingham, Reino Unido
- 01217021659
- info@firstmats.co.uk
- firstmats.co.uk
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 68% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product
Great product, well made and delivered on time, great and quick customer service
3 de julho de 2026
Resposta da First Mats
Thank you so much for the review! We're delighted to hear you're happy with your Logo Mats and that they arrived on time. If you ever need anything else, just give us a shout!
Simple and fast 👍
2 de julho de 2026
Resposta da First Mats
Thank you so much for your review! We're really pleased to hear you found the ordering process for your Logo Mats simple and fast. If you need anything else in the future, just let us know – we're here to help!
Spot on
Quick delivery
Excellent Mat
Colour and quality very good
Our logo looks brilliant on the Mat
Would definitely recommend
8 de julho de 2026
Resposta da First Mats
We're delighted to hear that you're happy with your Logo Mat and that the colour and quality exceeded your expectations. It’s great to know that the logo looks brilliant too – we really appreciate your recommendation!
Great quality personalised doormat
Great quality personalised doormat. Looks great in my bar
7 de julho de 2026
Resposta da First Mats
Thank you so much for your lovely review! We're really pleased to hear that your personalised Logo Mat looks great in your bar; it sounds like a perfect fit. If you need anything else in the future, just let us know!
I’m very pleased with the mat
I’m very pleased with the mat, with my logo on it! I wish I ordered a longer one for my shop. But still happy with it!
14 de julho de 2026
Opinião espontânea
The mat i ordered it’s lovely
The mat i ordered it’s lovely, really good quality and arrived sooner than i thought.
Will be ordering again from them.
17 de julho de 2026
Opinião espontânea
I am exremly impressed with the…
I am exremly impressed with the products and service from this company. I ordered my mat with the logo of my shop. It was printed quickly and arrived in about 10 days. The quality of the mat is excellent and makes the entrance to my shop both welcoming and professional.
7 de julho de 2026
Resposta da First Mats
Thank you so much for your really kind review! We're really pleased to hear that your Logo Mat arrived quickly and has added a welcoming touch to your shop. It's fantastic to know you're happy with the quality too – we appreciate your support!
First Mats customer services
I recently contacted First Mats customer services after DPD unfortunately damaged our delivery box and two mats went missing. The team at First Mats were absolutely fantastic — friendly and incredibly efficient. They arranged replacements straight away and immediately began the claims process, turning a frustrating delivery issue into a really positive customer service experience.
6 de julho de 2026
Resposta da First Mats
Thank you so much for your lovely review! We're really glad to hear that our team could turn around a frustrating delivery issue and get you your Ultimate Industrial Anti-Fatigue Mats sorted out quickly. Your satisfaction means a lot to us, and we hope you enjoy your new mats!
All good
All good pleased with all spent a long time looking
Good colour good backing not cheap but you get
A good product ,!
30 de junho de 2026
Resposta da First Mats
Thank you so much for your lovely review! We're really pleased to hear that you're happy with your Renown 9mm Machine Washable Entrance Mat. If you ever need anything else, just let us know – we're here to help!
Jay wasn’t absolutely first class from…
Jay wasn’t absolutely first class from start to finish.
1 de julho de 2026
Opinião espontânea
Absolutely perfect we’ve had every…
Absolutely perfect we’ve had every customer mention how lovely it is
Thank you
11 de julho de 2026
Opinião espontânea
Very fast delivery!
30 de junho de 2026
Resposta da First Mats
Thank you so much for your lovely review! We're delighted to hear that your Plush Choice Entrance Mat arrived so quickly. We hope it adds a warm touch to your home!
I ordered with a 5-7 day promise
I ordered with a 5-7 day promise - I really wanted 5 days but could deal with 7. With no tracking details on day 7 I chase an update to hear that there was a backlog. The team should have been on the front foot - delivering the bad news along with options.
29 de junho de 2026
Very good product
Very good product, arrived when promised and is very good protection for my dining room table!
29 de junho de 2026
Resposta da First Mats
Thank you so much for your lovely review! We’re delighted to hear that your Large Cutting Mat arrived on time and is providing great protection for your dining room table. If you ever need anything else, just let us know!
Took just over 2 weeks to arrive …
Took just over 2 weeks to arrive ,excellent quality and love the design
24 de junho de 2026
Resposta da First Mats
Thank you so much for your lovely review! We're really glad to hear that you love your Logo Mat and appreciate your patience with the delivery time. It's great to know the quality met your expectations!
Matt seems sturdy and good quality
Matt seems sturdy and good quality. Delivery was quick and easy.
29 de junho de 2026
Resposta da First Mats
Thank you so much for your lovely review! We’re delighted to hear that you’re pleased with the AquaProtect Super Absorbent Door Mat and that the delivery was quick and easy. If you need anything else, just let us know!
Would not recommend
I was initially impressed with the service but after accepting the quote I’m regretting buying from First Mats. I paid in full 15 working days ago. I called last week and was told the printer had overheated and it would be dispatched Friday or Monday and a week later I still have no product and absolutely no communication. Would not recommend.
23 de junho de 2026
Resposta da First Mats
Thank you so much for your lovely review! We’re really glad to hear you had a great experience with your 60Ltr Oil and Chemical Spill Tray. If you need anything else or have any questions, feel free to reach out – we’re always here to help!
Excellent heavy grade mats.
I ordered two mats on-line and received delivery in 48 hrs.
Mats were excellent heavy grade material and unrolled completely flat to the floor.
Been down two weeks now and delighted with how effective they are.
Initially quite a strong rubber smell given off but gone now.
25 de junho de 2026
Resposta da First Mats
Thank you so much for your review! We're really glad to hear that your AquaProtect Super Absorbent Door Mats arrived quickly and that you're pleased with their quality. It’s great to know they’re working well for you, and we appreciate your understanding about the initial rubber smell. If you need anything else, just let us know!
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