Efficient company but unfortunately their savings interest rates are presently quite poor when compared to comparable banks. At the moment their 1 year fixed bond is more than half a percent less than... Ver mais
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Leia as opiniões dos outros
Opened a fixed term account with FirstSave yesterday. Yes security questions were a bit lengthy but nothing arduous. Received e-mail with all the necessary passwords and account details within the ho... Ver mais
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I have had various accounts with this bank for about a decade. Never any issues. Setting up an account is easy. Creating answers to security questions is simple and straightforward. The answer you pro... Ver mais
A empresa respondeu
I have been a First save client and regular investor for some years and continually benefit from loyalty saver rates every time I renew my investment. The renewal process is simple and seamless. W... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to FirstSave. We offer you a range of competitive online savings accounts: Easy Access, Notice or Fixed Rate Bonds. FirstSave products are provided by FirstBank UK London. Registered under company number 4459383.
Informações de contacto
Reino Unido
- firstsave.co.uk
4,4
Excelente
118 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Very Good Savings site
Easy to use website, very secure. Good interest rates, been with them 5 years and no issues at all.
9 de janeiro de 2026
Resposta da Firstsave
Dear Maureen,
We are happy to hear that you find our website easy to use and secure. It's great to know you've had a positive experience with our interest rates over the past five years. Thanks for your feedback.
Warm regards,
The FirstSave Team
Resposta da Firstsave
Dear Rita,
We are happy to hear that you find our rates beneficial and our platform user-friendly. Thank you for your positive feedback!
Warm regards,
The FirstSave Team
Resposta da Firstsave
Dear Mick,
We are happy to hear that our communication and suggestions were helpful. Thank you for sharing your positive experience with us!
Warm regards,
The FirstSave Team
Good company
It was easy but preferred the old way as they gave you the opportunity for preferential rates
13 de janeiro de 2026
Resposta da Firstsave
Dear Christine,
We appreciate your feedback and are glad it was easy for you. We value your opinion regarding preferential rates and will consider it for future improvements.
Warm regards,
The FirstSave Team
Service
Have used First Save for a number of years, reliable and efficient. No complaints.
23 de dezembro de 2025
Resposta da Firstsave
Dear Vivien,
We appreciate you taking the time to share your positive experience with us. We're happy to hear that our services have been reliable and efficient for you over the years.
Warm regards,
The FirstSave Team
Excellent service and customer service…
Excellent service and customer service team are very efficient, friendly and helpful.
3 de novembro de 2025
Resposta da Firstsave
Dear Mr Perkins,
We are happy to hear that our team provided you with efficient, friendly, and helpful service! We appreciate you taking the time to share your positive experience.
Warm regards,
The FirstSave Team
Have hot had any reason to criticise…
Have hot had any reason to criticise the service at all. Always been reliable and with competitive savings rates.
15 de janeiro de 2025
Resposta da Firstsave
Thank you!
We're happy to hear that our service has consistently met your expectations. and we appreciate your recognition of our reliable service and competitive rates. Thanks for your feedback.
Warm regards,
The FirstSave Team
Easy to use
Every time I go to the site I find what I want to do very easily.
13 de fevereiro de 2025
Resposta da Firstsave
Dear Mr Brown,
We are happy to hear that you find our site easy to navigate and locate what you need. Thank you for your positive feedback; we appreciate it!
Warm regards,
The FirstSave Team
Good long term returns ondeposit
I have been saving with this company for nearly two decades and am pleased with the returns on my deposit. Would recommend this platform to others.
15 de janeiro de 2026
Resposta da Firstsave
Dear Mr Griffiths,
We appreciate your long-standing trust in our company for your savings needs. We are happy to hear that you are pleased with the returns and would recommend our platform. Thank you for your positive feedback!
Warm regards,
The FirstSave Team
Reliable and Responsive lwem for…
I have been dealing with them for several years and gave had absolutely no problem at all.
15 de janeiro de 2026
Resposta da Firstsave
Dear Mr Fink,
We appreciate you being a customer for several years! We're happy to hear that you've had a positive experience with us. Thank you for your feedback.
Warm regards,
The FirstSave Team
Excellent service
I’m given plenty of notice when it’s maturity time and they smoothly transfer into a new Bond each time. This is part of my pension and I’m looked after professionally.
18 de agosto de 2025
Resposta da Firstsave
Dear Ms Ware,
We are happy to hear that you're given sufficient notice for maturity time and that the bond transfers are smooth. It's great to know you feel professionally looked after with your pension. Thank you for your positive feedback.
Warm regards,
The FirstSave Team
Resposta da Firstsave
Dear Mr McLachlan,
We are happy to hear that you find the fund easy to manage. Thank you for sharing your positive experience with us!
Warm regards,
The FirstSave Team
Good service
The interest rate offered was competitive. I was kept informed at the right times and the website was easy to use.
3 de janeiro de 2026
Resposta da Firstsave
Dear Mrs Shirbon,
We are happy to hear that you found our interest rates competitive and our website easy to use. We appreciate you acknowledging our communication. Thanks for your feedback!
Warm regards,
The FirstSave Team
Resposta da Firstsave
Dear Mr Rea,
We are glad you found our service quick, efficient, and clear. Thank you for sharing your positive experience with us; we appreciate it.
Warm regards,
The FirstSave Team
Resposta da Firstsave
Dear Luisa,
We are happy to hear that you found our website easy to navigate and that our communication was good. Thank you for your positive feedback!
Warm regards,
The FirstSave Team
Great experience
15 de janeiro de 2026
Resposta da Firstsave
Dear Adrian,
We appreciate you sharing your experience and are glad we could make the process smooth for you.
Thank you again for helping us improve – your feedback truly makes a difference.
Warm regards,
The FirstSave Team
Retirement fund
Have been with Firstsave for a number of years now and have always had good interest rates and communication about my savings. Reinvestment has always been easy and rewarded with loyalty bonuses.
15 de janeiro de 2026
Resposta da Firstsave
Dear Mr Holian,
We are happy to hear that you have consistently experienced good interest rates and clear communication with us over the years. It's great to know that you've found reinvestment easy and rewarding. Thank you for your positive feedback.
Warm regards,
The FirstSave Team
Maturity Saver Rate
I dislike that you offer a Maturity Saver which is set at the same rate that you offer new savers. In effect you are not offering your loyal customers any incentive to remain so.
14 de janeiro de 2026
Resposta da Firstsave
Hi Yvonne,
Thank you for taking the time to share your feedback—we really value your perspective. I completely understand how it can feel like loyal customers aren’t being rewarded when the Maturity Saver rate matches the rate for new customers.
In 2024, after a full Fair Value Assessment of our savings products, we concluded it wouldn’t be fair to offer new customers a lower rate than existing customers. As a result, we now give everyone our best available rate, so both new and existing customers receive the same fair outcome.
We regularly review our rates to reflect market conditions, and we’re always happy to help you find the option that best fits your needs at maturity. If you’d like, please get in touch with our Savings Team and we can talk through your choices.
Email: customerservice@firstsave.co.uk
Phone: 0345 601 2211
Thank you again for your feedback—and for saving with FirstSave.
FirstSave Team
Excellent experience
Excellent experience, kept well informed and up to date on my account, all transactions went smoothly, any queries were dealt with efficiently and promptly. Felt very secure banking with Firstsave, will definitely use again.
15 de janeiro de 2026
Resposta da Firstsave
Dear Mrs Davies,
We are happy to hear that you felt secure banking with us and that your transactions went smoothly. We appreciate your positive feedback regarding our efficient handling of your account and queries. We're glad you enjoyed your experience and will use us again.
Warm regards,
The FirstSave Team
Very straightforward and competitive…
Very straightforward and competitive interest rates.
15 de janeiro de 2026
Resposta da Firstsave
Dear Mr Dickson,
We are happy to hear that you found our interest rates straightforward and competitive. Thank you for your positive feedback; we appreciate it.
Warm regards,
The FirstSave Team
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