Efficient company but unfortunately their savings interest rates are presently quite poor when compared to comparable banks. At the moment their 1 year fixed bond is more than half a percent less than... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Opened a fixed term account with FirstSave yesterday. Yes security questions were a bit lengthy but nothing arduous. Received e-mail with all the necessary passwords and account details within the ho... Ver mais
A empresa respondeu
I have had various accounts with this bank for about a decade. Never any issues. Setting up an account is easy. Creating answers to security questions is simple and straightforward. The answer you pro... Ver mais
A empresa respondeu
I have been a First save client and regular investor for some years and continually benefit from loyalty saver rates every time I renew my investment. The renewal process is simple and seamless. W... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to FirstSave. We offer you a range of competitive online savings accounts: Easy Access, Notice or Fixed Rate Bonds. FirstSave products are provided by FirstBank UK London. Registered under company number 4459383.
Informações de contacto
Reino Unido
- firstsave.co.uk
4,4
Excelente
118 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
unable to transfer balance to new…
unable to transfer balance to new account , came home from holiday account had matured , money put into 1 percent account ,tried to move total balance to new account ,would not allow ,so withdrew and invested elsewhere
25 de maio de 2025
Resposta da Firstsave
We appreciate you sharing your experience. We regret you had trouble transferring your balance after your account matured and that the process didn't meet your expectations. Please get in touch with our customer services team so we can support, customerservice@firstsave.co.uk
Easy to set up
30 de abril de 2025
Resposta da Firstsave
We're glad you found it easy to set up! Thanks for your feedback; it's greatly appreciated by our team.
Resposta da Firstsave
We're happy to hear that opening an account was easy! Thank you for your feedback; we appreciate it.
Sound Investment
Great interest rates on offer and online account management is a piece of cake.
4 de junho de 2025
Resposta da Firstsave
We're happy to hear that you find our interest rates appealing and that you appreciate the ease of using our online account management system. Thank you for your feedback!!
Online site is clear and easy to use.
Online site is clear and easy to use.
Good interest rates and products.
23 de maio de 2025
Resposta da Firstsave
We're happy to hear that our online site is clear and easy to use, and that you are satisfied with our interest rates and products. Thank you!!
great interest %.
2 de junho de 2025
Shout out to Zoe from First Save
Spoke to a real person immediately after choosing from the short menu options (which did not suggest a dozen online alternatives) and was helped most efficiently and effectively by Zoe. Been with FirstSave for years and see no need to go elsewhere. Always preferential rates for existing customers.
15 de maio de 2025
Opinião espontânea
Resposta da Firstsave
We're happy to hear that you had a positive experience with our rates and timely transfers. Thanks for your feedback Karen
Resposta da Firstsave
We're glad everything went well for you. Thanks for your feedback!
Your application form is much easier…
Your application form is much easier now thank you and we like the straight forward account.
2 de maio de 2025
Resposta da Firstsave
We're happy to hear that our application form is easier to use and that you appreciate our straightforward account. Thank you for your positive feedback!
Resposta da Firstsave
We're happy to hear that! Thank you for your feedback Chrisopher.
No problems with renewals
17 de fevereiro de 2025
Resposta da Firstsave
We're happy to hear that all went smoothly. Thanks!
Quick and easy to set up my Bond
28 de abril de 2025
Resposta da Firstsave
We're happy to hear that setup was quick and easy! Thanks Robert.
Fantastic team
The team I spoke to are fantastic. Really knowledgeable and helpful. Helped me logon when I got stuck. Brilliant work
7 de abril de 2025
Resposta da Firstsave
We're happy to hear that our team's knowledge and support helped you log on. We appreciate your brilliant feedback!
Resposta da Firstsave
That's all we can ask for. Really wonderful to have your feedback Irene.
Been with first save for a long time
Been with first save for a long time, good service, good rates .
22 de abril de 2025
Resposta da Firstsave
We appreciate your long-term trust in our services Rajul. We're happy to hear you've had a positive experience with our service and rates. Thank you!
Website is like a 3 year old designed…
Website is like a 3 year old designed it. Awful login experience, totally outdated interface, no sign of historical actions that have been taken. Atrocious.
25 de abril de 2025
Opinião espontânea
Resposta da Firstsave
We appreciate you taking the time to share your feedback. We understand you're not satisfied with the website's design. Watch this space as we work to improve our user experience.
Simpl .good choices
25 de abril de 2025
Great saving rates. Very easy site to navigate and when I…
Very easy site to navigate and when I phoned to ask a question very helpful and pleasant staff. Interest rate offered was best on line too!
15 de abril de 2025
Resposta da Firstsave
We're happy to hear that our site was easy to navigate Anne and our staff helpful. We appreciate you mentioning the interest rate offered. Thanks for your positive feedback!
A Experiência Trustpilot
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