Fishneo Opiniões 

Resposta da Fishneo

1/06/2026

Dear Ricardo V,

Thank you so much for your kind review on Trustpilot! We're truly honored that the look and quality of our product helped you choose Fishneo.

It means a lot to us that our designs stood out to you. We'll keep working hard to make sure your experience continues to match your expectations, from product to delivery.

If there's anything you need or any feedback you'd like to share, we're always just a message away.

Thanks again for giving us a chance – we hope you love your order when it arrives!

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

22/05/2026

Dear Philipp,

Thank you for your honest feedback, and I'm really sorry to hear that our products did not meet your expectations – and that shipping took far too long. This is not the experience we want any Fishneo customer to have.

We take quality and sizing very seriously. Could you please reply with your order number? We would like to look into what went wrong with your order and find a proper resolution for you.

Again, I apologize for the frustration this has caused you. We appreciate you giving us a chance to improve.

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

20/05/2026

Dear,

Thank you so much for your lovely review on Trustpilot!

We're thrilled to hear that you love your shirt, find it stylish, and that ordering was easy. That's exactly the kind of experience we want for every Fishneo customer.

We hope your new shirt becomes a fast favorite in your wardrobe. And if you ever need anything else, we're just a message away.

Thanks again for your support – we'd love to see you back soon!

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

19/05/2026

Hi, David Lau,

Thank you for your great review on Trustpilot! We're really happy to hear that you liked the 30% discount when buying more.

We believe that great style should be even better when shared — so offering extra savings on multiple items is our way of saying thank you to customers like you. It's wonderful to know the discount made a positive difference in your experience.

We hope you love every piece you picked, and we'd be thrilled to welcome you back for your next order — where you can enjoy the same discount again 😉

Thanks again for choosing Fishneo!

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

18/05/2026

Dear Don,

Thank you for taking the time to share your experience on Trustpilot. We're really glad to hear that you enjoyed the shirt, found ordering easy, and that shipping time was adequate.

However, we also hear your concern – and you're absolutely right to point out that we should be more transparent about where our products ship from.

To be honest, our fulfillment center is based in China, and we understand that this information should be clearly disclosed before a customer completes their purchase. We're sorry that this was not made clear to you upfront, and we appreciate you bringing this to our attention.

We are already working on updating our product pages and checkout process to clearly state the shipping origin, so future customers can make fully informed decisions.

Thank you again for your honest feedback – it helps us improve. We hope you'll continue to enjoy your shirt, and if there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

13/05/2026

Dear Franco Moroni,

Thank you so much for your kind review on Trustpilot.

Hearing that you find our clothes "very original" means a lot to us. That's exactly what we strive for – unique designs that stand out.

We hope to see you back at Fishneo soon!

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

12/05/2026

Dear Mrs Thomas,

Thank you for sharing your honest experience with our tank tops – and I'm truly sorry they didn't fit the way you hoped.

Just to explain: our tank tops are designed with a unisex fit, which tends to be broader in the shoulders and narrower through the hip compared to a typical women's cut. We understand that this doesn't work for everyone, and we really appreciate you pointing it out.

Could you please reply to this email with your order number? Once we have that, our team will look into your case and guide you through the return process as smoothly as possible.

Thank you again for loving our designs – we regret that the fit got in the way, and we appreciate the chance to resolve this for you.

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

11/05/2026

Hey Dianne Armitage,

Just wanted to say thank you for the amazing review on Trustpilot.

Calling our tees "works of art" – that really made our day. That's exactly the feeling we're going for.

We can't wait for them to land on your doorstep either 😊
Hope you love them as much as we loved making them. And if anything comes up in the meantime, just give us a shout.

Thanks again for your support and kind words. Means the world.

Best,
Fishneo Customer Service Team

Resposta da Fishneo

7/05/2026

Hi, Liz Samson,

Thank you so much for taking the time to leave such a thoughtful review on Trustpilot – and for coming back to order again! That truly means a lot to us.

We're delighted to hear that you loved the print quality and the jersey tops overall, even with the sizing being a bit larger than expected. You're absolutely right – checking the measurements beforehand makes all the difference, and we're glad you decided to size down on your next order. That's a great tip for future customers as well.

We also appreciate your patience with shipping times. We know waiting isn't always fun, but it makes us very happy to know you feel it's worth it in the end. We're continuously working to improve our delivery speeds without compromising quality.

Thank you again for your honest feedback and your loyalty. If you ever need help finding the right size or have any questions, just let us know – we're always here for you.

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

7/05/2026

Dear Davide,

Thank you for sharing your experience, and I am truly sorry for the frustration and time you've had to endure over the past five months.

Please know that we take your situation very seriously. We understand that your order was never delivered, and that our previous responses did not meet your expectations. That is not acceptable, and we want to make things right.

Could you please reply with your order number or the email address used at checkout? Once we have that, we will immediately look into what went wrong and personally ensure that a proper resolution is provided.

We appreciate your patience and the opportunity to address this. You have our full attention now.

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

27/04/2026

Hi, Keith Cross,

Thank you so much for taking the time to leave such a kind review on Trustpilot – we truly appreciate it!

We're delighted to hear that you found our site easy to use, and that you're happy with the quality, pricing, delivery, and packaging. That's exactly what we strive for at Fishneo – a smooth, reliable experience from start to finish.

Your happiness means the world to us. Thank you again for your support, and we can't wait to have you back soon!

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

27/04/2026

Dear Stacy Mecklenburg,

Thank you so much for sharing your honest experience on Trustpilot – and for being a returning customer!

We completely understand your point about unisex sizing being too large for many women. That's really helpful feedback for us, and we're actively looking into offering more women‑specific fits in the future.

That said, we're absolutely impressed that you took matters into your own hands as a seamstress and tailored the tank tops to fit you perfectly – and we're thrilled that you loved the quality and prints enough to order again! 🙌

Thank you for your patience, creativity, and continued support. We'll keep working hard to earn your trust.

If you ever have fit suggestions or want to share your tailored results, we'd love to see them – feel free to tag us!

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

21/04/2026

Dear jrosli,

Thank you so much for taking the time to leave such a kind review on Trustpilot – and for being a returning customer!

We're truly delighted to hear that you've found our website easy to use, our product selection good, and that we've been able to offer you a wider choice. That's exactly what we aim for at Fishneo – a smooth shopping experience with quality options you'll love.

Your encouragement means a lot to us, and we'll keep working hard to stay good and excellent, just as you said. 🙌

If you ever need anything, we're always just a message away. Thanks again for your trust and support – we look forward to serving you again soon!

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

16/04/2026

Dear Matthew Gunning,

Thank you so much for your wonderful review on Trustpilot!

We're really happy to know that the colors came out just as bright as the thumbnails, and that the fit worked well for you. That's exactly what we aim for – no surprises, just great quality you can count on.

And hearing that you'll be ordering again means the world to us. We can't wait to have you back at Fishneo!

If you ever need any help or recommendations, just drop us a message. Thanks again for your support 😊

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

13/04/2026

Dear Dominique,

Thank you for your honest feedback on Trustpilot. I’m really sorry to hear that you received the wrong t‑shirt (twice), that the size was far too big, and that the fabric felt synthetic instead of washed cotton. That’s not the quality we stand for.

Could you please reply with your order number and a photo of what you received? We’ll look into it right away and make sure this gets resolved for you properly.

We truly apologise for letting you down and appreciate your patience.

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

13/04/2026

Hi, Greg,

Thank you so much for your great feedback on Trustpilot – and for being a second-time customer within just two weeks! We're really happy to hear that you found the selection and payment process easy 😊

I completely understand your concern about the delivery timing, especially since you're heading overseas on the 23rd and would love to show off your new pieces.

Could you please reply with your order number? Once we have that, we will check the current status of your shipment right away and do our absolute best to make sure it reaches you before 21 April if at all possible.

Thank you again for choosing Fishneo – we truly appreciate your support and patience. We'll get back to you as soon as we have an update.

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

13/04/2026

Hi Heather Williams,

Thank you for your review on Trustpilot – short, sweet, and exactly what we love to hear!

We're really glad that your experience with Fishneo was quick, clear, and easy. That's exactly how shopping should be.

If you ever need anything else, we're always just a message away. Thanks again and hope to see you back soon!

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

8/04/2026

Hi, Elizabeth Lidster,

Thank you so much for taking the time to leave us a review on Trustpilot – we truly appreciate it!

We're really glad to hear that you found our site easy to use and that you enjoyed the variety of designs. That's exactly what we're aiming for at Fishneo – making it simple for you to find something you love.

If you ever need any help or have questions, feel free to reach out anytime. We'd love to have you back for your next favorite tee!

Thanks again for your support 😊

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

8/04/2026

Dear Timothy,

Thank you so much for taking the time to leave such a great review on Trustpilot – we truly appreciate it!

We're so happy to hear that your shirts arrived in excellent condition and that the quality matched what you saw on our site. That's exactly what we aim for with every order – no surprises, just great products that deliver on their promise.

Feedback like yours means the world to us and keeps us motivated to keep doing our best. If you ever need anything or have any questions, we're always just a message away.

Thanks again for choosing Fishneo – we look forward to having you back soon! 😊

Best regards,
Fishneo Customer Service Team

Resposta da Fishneo

7/04/2026

Hi Brenda,

Thank you for your honest review. We hear you — you love our designs, but the unisex classic wash looks too aged for your taste, and that's kept you from buying. That's really helpful feedback for us.

We're taking this back to our product team to explore offering different wash options (like a cleaner, non‑vintage finish) on future tees. We want our designs to work for as many people as possible.

Thanks again for sharing — and we hope you'll give us another look down the road when we have more variety.

Best regards,
Fishneo Customer Service Team