Our car was truly restored to as new condition after its run-in with a low brick wall. I cannot fault the quality of the repair work. I have to say that the on-line "progress clock" was of little us... Ver mais
Localização
Alterar localizaçãoUnit 4 & 5, Aberaman Industrial Estate, CF44 6DA Aberdare, Mid Glamorgan, GB
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Leia as opiniões dos outros
Brilliant garage, the staff are so helpful and friendly and really do go above and beyond. My car was repaired to such a high standard and on collecting the car it was immaculate, looking brand new. G... Ver mais
A empresa respondeu
Although it took a few weeks to get my vehicle into the garage for repair. (No fault of fix Auto). Once in the garage I was surprised at the quick turnaround and how happy I was with the high qu... Ver mais
After accidentally damaging my own car, quite significantly and unfortunately having to go through my own insurance fix auto was the garage to deal with my car. 2 and half hours after the accident I... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Fix Auto UK - Fix Auto Aberdare
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contacto
Unit 4 & 5, Aberaman Industrial Estate, CF44 6DA, Aberdare, Mid Glamorgan, Reino Unido
- 01685 888150
4,8
Excelente
116 opiniões
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absolutely shocking experience never…terrible service
absolutely shocking experience never ever will i rate fix auto and advice people to stay well clear you put your car in fix auto and you will never see it again also repair job not up to standard one star given is to much even informed my insurers of the problems with fix auto
17 de fevereiro de 2022
Resposta da Fix Auto UK - Fix Auto Aberdare
We are sorry that our services fell below your expectations and our usual high standards, we do take pride in the quality of our workmanship and strive to return your vehicle in the best condition we can, we can only apologise and as discussed we have address your concerns as soon as we possibly can regarding the outstanding part, if you are unhappy with anything else please let us know as we are unaware of any other issues regarding quality.
Took several weeks to get car repaired…
Took several weeks to get car repaired only to get car back poorly repaired, noticeable filler lines, runs in lacquer and over spray over plastics..
9 de fevereiro de 2022
Resposta da Fix Auto UK - Fix Auto Aberdare
we are sorry that our services fell below your expectations and our usual high standards, we do take pride in the quality of our workmanship and strive to return your vehicle in the best condition we can, we can only apologise and as discussed we will address your concerns as soon as we possibly can.
this is a good garage for repairs
8 de fevereiro de 2022
Resposta da Fix Auto UK - Fix Auto Aberdare
Thank you for taking the time to post your comments, much appreciated
Excellent service
I was very pleased with the service I received from the company. My damaged car has been repaired to a high standard. Owen was particularly helpful in dealing with my concerns regarding a delay in getting parts from Europe. I would recommend Fix Auto Aberdare to others.
5 de fevereiro de 2022
Resposta da Fix Auto UK - Fix Auto Aberdare
Many thanks for your feedback, unfortunately some of these things are beyond our control but always strive to minimise the inconvenience
The experience I had was unfortunate
The experience I had was unfortunate. My car was repaired after being involved in a rear impact, on collection the back lights were not working.
When contacting the garage there were unhelpful and apparently not liable for any faults. The bear minimum was done on my car.
The receptionist was very rude and unhelpful. I really wouldn’t recommend this garage.
31 de janeiro de 2022
Resposta da Fix Auto UK - Fix Auto Aberdare
we are very sorry that you appear to have experienced an issue with your vehicle following repairs I have checked the system notes and it would appear that when you made the team aware of the light problem you were advised to bring vehicle to the site for investigation, even though the issue would appear to be unrelated to the area of repairs, which you turned down, we are more than happy to check the issue for you on site.
We waited four months for our car to be…
We waited four months for our car to be repaired, communication was poor from Fix Auto I had to make contact with them on a number of occasions and never got direct answers just excuses. Had to chase everything up myself including the part for my car which was eventually done after I had to correspond with a dealership on several occasions myself, customer service needs to be greatly improved.
23 de dezembro de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments surrounding the communication are relayed to those that dealt with your repair at Fix Auto Aberdare.
We’d like to apologise for the service you received at the time of review and that no rectification was offered upon the above mentioned. We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
They did a very good job I must say…
They did a very good job I must say although I had to wait 2 weeks to get my car back.
22 de dezembro de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Thank you for your review
We are sorry for the time your repair took
My car was repaired by fix auto…
My car was repaired by fix auto Aberdare after reading the reviews I was unsure. Having collected it today I was thrilled with how my car looked. It looked like new after a nasty accident.
They did a fantastic job and I would recommend fix auto to anyone. The repair did take nearly 5 weeks but my car looked so good it was worth the wait.
9 de dezembro de 2021
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Aberdare
Thank you for taking the time to review
Repair to Vauxhall Astra
The repair took a bit longer than expected but, with everything that's going on at the moment it is understandable.
I was more than satisfied with the repair to the hatchback door, they did a wonderful job. I was also pleasantly surprised at the confition I received the car back, it was valeted to a great standard. Could you please feedback my thanks and gratitude to the people involved in the work on my car.
29 de novembro de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Thank you for your review
we will pass on your thanks to all those involved in this repair
Excellent service
Excellent service. Very professional and comprehensive repair carried out on my vehicle.
11 de novembro de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Thank you for taking the time to write a review
God job but took a long time
The repair looks very good but I did feel that I was without my car for a long time (3 weeks). Although a courtecy car was provided I didn't feel comfortable with it and was releaved to have my own car back. Staff were friendly but it did take a long time to get through to reception - several times I had to give up.
20 de outubro de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Thank you for your review
We have taken on board your comments
good experience
Good service and good repair cant ask for anything else
18 de outubro de 2021
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Aberdare
Hi Paul,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience and will ensure your comments are fed back to our team.
Thanks again and have a great day!
absolute waste of space been waiting…
absolute waste of space been waiting nearly 3months to get car in for repair was arranged to today but guess what parts are still not in even after telling the insurance company they had all the parts in very disorganised im now taking my car to another approved repairer as i just dont feel comfortable with thier sevice and reading a lot of bad reviews when asessing the car for the insurance it was just a quick look over a few pics and that was it all of about 45 seconds I did point out one part and it was oh yes didnt see that so not good avoid
18 de outubro de 2021
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Aberdare
Hello Lisa,
Thank you for taking the time to review our services. We would like to apologise for our delayed response and have ensured your comments have been relayed to the appropriate departments.
We would also like to apologise for the service you received at the time of review and that no rectification was offered upon the above mentioned. We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Many thanks
Fix Auto UK
Repair was sub standard.
Repair was sub standard.
Few bolts missing from trim and a half hearted attempt at putting stuff back correctly. I think this just come down to whoever was doing the job.
I don't know if they have a final inspection before allowing the vehicle to leave but once I got it home I could find a few things that was not done properly.
I also had a side job done with them separate from the insurance and when I pick it up the paint was still soft / almost wet. I signed all the paperwork before having a look at the vehicle. I wish I checked it over first as there was nothing I could say once I signed to say I was happy.
5 de outubro de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Very helpful friendly staff
Very helpful friendly staff, sounds expensive but work standards are very good.
14 de setembro de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Hi Robin, Thank you for your kind words and for taking the time to leave us a review. We are glad to hear you're happy with our standard of work and our friendly staff here at Fix Auto Aberdare.
Many Thanks, Fix Auto Aberdare.
Very pleased with the outcome excellent…
Very pleased with the outcome excellent spray job very professional from start to finish very pleasant workforce thank you.
1 de setembro de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Good Afternoon Patricia,
Thank you for taking the time to leave us a lovely review, we are pleased to hear that you're happy with the work and the overall outcome of your cars repair journey.
Thank you,
Fix Auto Aberdare
Fantastic service from start to finish
Fantastic service from start to finish. My car looks like new. Very professional, lovely loan car which was delivered to me which saved a lot of stress. Staff were lovely and great at communicating. Would definitely recommend.
21 de agosto de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Hi Claire, This review has made our day! Thank you so much for taking the time to leave us such a lovely review. We are grateful for your kind words.
Thank you,
Fix Auto Aberdare
My car was fixed
My car was fixed , throughout the process I felt the staff I spoke to were used to dealing with people like me , they gave the impression that they were working for Aviva and not me.
When I collected the vehicle I was given the key and drove off , I had hoped for a walk around showing me what they had done but no chance
21 de agosto de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments are relayed to those that dealt with your repair.
Resposta da Fix Auto UK - Fix Auto Aberdare
Good Morning,
Thank you for taking the time to leave your feedback and we apologise for a slow response.
We're sorry your experience didn't match your expectations as we pride ourselves in our service and repairs. We've taken on board your comments and will continue to offer rectification where necessary.
Great service and repair
18 de agosto de 2021
Resposta da Fix Auto UK - Fix Auto Aberdare
Hi, Thank you for taking the time to review us and for your lovely feedback.
Many Thanks,
Fix Auto Aberdare
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