Fix Auto UK - Fix Auto Aberdeen Opiniões 

260
TrustScore: 4.5 em 5

4,4

Mugiemoss Road, Bucksburn, AB21 9NP Aberdeen, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the proce... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Office staff friendly. Service ok but communcation by phone & on tracker could have been better and more accurate. Efficency & organistation of parts & repairs could be improved. Cancelled first date... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new

A empresa respondeu


Informações sobre a empresa

  1. Oficina de reparação automóvel
  2. Oficina de carroceria
  3. Bate-chapa
  4. Mecânica automóvel
  5. Serviço de motorista

Sobre Fix Auto UK - Fix Auto Aberdeen

Escrito pela empresa

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Escrito pela empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Informações de contacto

  • Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, Reino Unido

  • 01224 716 961

4,4

Excelente

TrustScore: 4.5 em 5

260 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(260)

5668 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Prompt assessment of the damage

Prompt assessment of the damage, to then getting it booked in and fixed. Good service throughout the process.

9 de julho de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We are so pleased to hear that you experienced good service throughout the process, from the initial assessment to getting your vehicle booked in and fixed. Thank you for your kind words!

Classificada 5 em 5 estrelas

Superbly repaired, very pleased indeed.

Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is no way anyone could tell it had been repaired! Very happy indeed with the result.

16 de julho de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

Thank you for your wonderful review! We are so pleased to hear that our communication kept you informed and that the finished repair is absolutely perfect. It's great to know you're very happy with the result.

Classificada 5 em 5 estrelas

Good as new

Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the process. Reception staff were very friendly and helpful. On collecting car I was very happy as you would not know my car had been damaged. Great job to all involved. I would highly recommend.

1 de julho de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We are so pleased to hear about your positive experience with us! It's wonderful to know that our team provided such excellent and friendly service, keeping you informed throughout the repair process. We're delighted that you're happy with the outcome and would highly recommend us.

Classificada 5 em 5 estrelas

I rebooked the car in to get the Air…

I rebooked the car in to get the Air Conditioning re-done and Donna was excellent. She got the car taken in quickly and all work was completed in a single day

29 de junho de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We are so pleased to hear that the air conditioning work was completed quickly and efficiently. It's wonderful to know you had such a positive experience with us!

Classificada 5 em 5 estrelas

Repair done excellent result kept…

Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new

29 de junho de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We are so pleased to hear that you are happy with the repair and that we were able to complete it ahead of schedule. Thank you for your kind words.

Classificada 1 em 5 estrelas

I would not recommend this body shop to…

**** FIX AUTO ABERDEEN ***
I would not recommend this body shop to anyone. My car was repaired here through an insurance claim after an accident, and more than six months later I am still dealing with ongoing problems caused by their poor workmanship.
The paint has already started peeling off, the parking sensors do not work properly, the front bumper is misaligned, and the bonnet they fitted appears to be a low-quality replacement with broken clips. Every month I am given another appointment to fix the issues, but the repairs are never completed properly. One problem gets fixed and then another appears shortly afterwards.
The entire experience has been frustrating, stressful, and highly unprofessional. A reputable accident repair centre should return a vehicle in proper condition, not keep customers coming back repeatedly for the same unresolved issues.
Communication has been poor, quality control seems non-existent, and I have completely lost confidence in their workmanship. After six months of repeated visits and failed repairs, I am still left with a vehicle that is not repaired to an acceptable standard.
If you are considering using this company, I would strongly advise you to think carefully and seek a second opinion before trusting them with your vehicle.
To be honest they are very clearly running after scamming the insurance company for more money for no proper reason and made up stories .
SCAMMERS !!!

19 de junho de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

Hi,
I will keep this one short and sweet for anyone reading this...... below are the comments from this customers insurer

"Please be advised that we have spoken to our insured today, in which we have advised them that we will not be dealing with any of the nearside front damage as part of the repair and to be removed from the estimate"

Who is SCAMMER ???

Classificada 4 em 5 estrelas

Good Experience

Repair work quality is good and completion date was maintained. One improvement definitely needed to keep ample amount of courtesy car otherwise it was a very long delay in getting booking date.

9 de junho de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We're glad to hear you were satisfied with our repair work and completion time. We appreciate your feedback regarding courtesy car availability, and we are actively working to improve this.

Classificada 5 em 5 estrelas

The service was brilliant

The service was brilliant, very happy, with my car 10 out of 10 staff second to none..

9 de junho de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We are so happy to hear you had a brilliant experience with us and your car! Thank you for your kind words.

Classificada 5 em 5 estrelas

High quality friendly service

High quality friendly service. Very professional. Regular updates when repairs were slightly delayed due to parts availability. Highly recommend.

8 de junho de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We are so pleased to hear you had such a positive experience with our team and appreciated our communication. Thank you for your kind words!

Classificada 5 em 5 estrelas

Service and quality.

Excellent customer service at drop off, pick up and amazing work on the car.
Kept up to date almost daily.
Cannot fault.

9 de junho de 2026
Opinião espontânea
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We are so pleased to hear about your excellent experience with our team and the work on your car. We appreciate your kind words!

Classificada 5 em 5 estrelas

Fix Auto Aberdeen - excellent service

Fix Auto Aberdeen kept me informed of the status of the repair, and the car was ready for collection 3 days earlier than expected which was good. The repairs were excellent. Initially one of the directional indicators didn't work properly upon collection but this was rectified within a few minutes. Happy to recommend this company.

18 de maio de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We are so pleased to hear that we kept you informed and that your vehicle was ready ahead of schedule. We appreciate your understanding regarding the minor adjustment needed and are delighted with your recommendation.

Classificada 2 em 5 estrelas

Car was in for a minor scratches and…

Car was in for a minor scratches and initially informed that the expected time of car return would be 7-10 days but car wasnt ready for collection until 28 days later. This was a combination of waiting on parts (approx 1 week) and then being put in a queue in the workshop. Although the ladies in reception were pleasant and helpful when contacted, there was no detail of the actual work undertaken or further explanation on the excessive time taken for the work to be completed.

18 de maio de 2026
Opinião espontânea
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We appreciate you sharing your experience regarding the extended repair time for your vehicle. We sincerely regret the delay and the lack of detailed communication you encountered. We are reviewing our processes to ensure more accurate timeframes and better updates for our customers.

Classificada 4 em 5 estrelas

Review

Quick and easy service

8 de maio de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We are pleased you found our service easy.

Classificada 3 em 5 estrelas

Repair work that was carried out was of…

Repair work that was carried out was of a good standard. Time the car was in the garage for a small repair ( 15days) seemed excessive. Despite informing them of our holiday dates they were unhelpful informing us of completion of the work scope and only gave us 40 minutes to collect the car before they closed.

7 de maio de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We appreciate your feedback regarding the repair quality and the extended time your car was with us. We regret the communication issues and the limited notice for collection, especially given your holiday plans. We are reviewing our processes to prevent similar inconveniences.

Classificada 5 em 5 estrelas

Excellent job quality workmanship would…

Excellent job quality workmanship would absolutely recommend

6 de maio de 2026
logótipo da Fix Auto UK - Fix Auto Aberdeen

Resposta da Fix Auto UK - Fix Auto Aberdeen

We're so pleased you had a great experience with our quality workmanship. Thank you for your recommendation!

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