Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the proce... Ver mais
A empresa respondeu
Office staff friendly. Service ok but communcation by phone & on tracker could have been better and more accurate. Efficency & organistation of parts & repairs could be improved. Cancelled first date... Ver mais
A empresa respondeu
Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new
A empresa respondeu
Informações sobre a empresa
Sobre Fix Auto UK - Fix Auto Aberdeen
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contacto
Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, Reino Unido
- 01224 716 961
4,4
Excelente
260 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Review of the garage service …
I thought the garage carried out a very professional job in completing my repairs. The process was easy to go through and the updates on progress was good. My only disappointment was the length of time between 1st inspection of the car damage and the job being completed. I understand this was mainly due to the amount of work the garage is handling.
19 de fevereiro de 2026
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're glad the repair process and updates met your expectations. We acknowledge your disappointment with the timeframe between inspection and completion. We appreciate your patience, as we strive to manage our workload effectively. Thank you for your feedback.
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for the 5* review 😊
Good communication
16 de fevereiro de 2026
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for the kind review 😊
Super helpful service
2nd time I've dealt with this garage. Always very friendly and helpful service. I was needing my car back as part of a trade in for a new car. As it was a small repair job the staff were very helpful in getting the job done and the car back to me next day. Would recommend them to anyone
17 de fevereiro de 2026
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate you choosing us again! We're happy to hear that you found our service friendly and helpful, and that we could complete the repair quickly for your trade-in. We value your recommendation!
The experience was very good because…
The experience was very good because clear information and instructions were given from the beginning and even though the repair was delayed by the weather a curtesy car was loaned and the repair itself took just over a week so it was very fast
10 de fevereiro de 2026
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're glad you found the information and instructions clear! It's great to know the loan car helped during the weather delay, and the repair was completed quickly. Thanks for your feedback!
Great staff, & efficient
Great staff. Quick and responsive. Was a bit disappointed a couple of things were missed when car returned after repair but at least they acknowledged them & things were rectified quickly and efficiently. Would definitely use them again. Overall very pleased.
29 de janeiro de 2026
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate your feedback. We're glad our staff was quick and responsive, and that we could rectify the missed items efficiently. We're pleased you were overall very satisfied and would use us again.
Rude staff!
The drop-off staff was really rude to my wife, speaking in an unprofessional manner. Fixing a car can be done by any good garage. Customer service is what maintains interest. Easy low score for me.
21 de janeiro de 2026
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for sharing your feedback. We genuinely sorry to hear about the experience your wife had. We agree that high-quality customer service is just as vital as the repair itself.
However, I would like to clarify a detail regarding your visit. As you collected your vehicle directly from our site at the end of the repair, I assume your comments regarding 'drop-off' refer to the initial recovery of the car.
Please be aware that your vehicle was recovered and brought to us by a third-party recovery agent, not by employees of Ashgrove Motor Body Company. While we apologise that their conduct was not up to standard, these individuals do not represent our team or our internal service values.
We take pride in our work and our onsite service, and we hope the quality of the actual repairs meets your expectations. We will certainly pass this feedback along to the recovery company involved."
I would appreciate if you could amend your review to reflect the service provided to you by Ashgrove Motor Body Company
Thank you
Customer service was great
Customer service was great. Good communication on delays due to weather. Great interaction with every member of staff I spoke to. Thank you.
16 de janeiro de 2026
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to leave us a review. We're so glad to hear that you were pleased with our customer service and communication. Thank you!
Great service
Great service! My car was repaired with excellence and they even did a deep clean in the car, is looking brand new! The courtesy car was nice, clean and was economical for the time being!
14 de janeiro de 2026
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to leave us feedback. We're happy to hear that you were pleased with the repair work and the courtesy car. We are grateful for your review!
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that your car repair met your expectations and was completed on time. Thank you for your positive feedback 😊
Omoda 9 Repair Fix Auto Aberdeen
My New Omoda 9 was damaged by a delivery driver whilst parked in our drive. The damage was minor but required the replacement of the Bumper and some repainting for a few scratches on the rear offside quarter. The car was repaired to showroom condition so an excellent repair. The staff at the repair shop were excellent and communication was always pleasant.
19 de dezembro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to share your experience. We're glad the repair met your expectations and that the team provided excellent service.
Highly recommended
Selected by our insurance company (Admiral) for repair after accident damage. I was not aware of the Ashgrove vehicle repair centre before. The repair was handled in a very professional manner and although there were delays in obtaining the parts from Suzuki, we were regularly updated on progress by text and email. Our car was immaculate on completion of the repair. We were provided with a courtesy car for the duration. Very happy with the service provided.
17 de dezembro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate you sharing your experience. We're happy to hear that the repair was handled professionally and that you were regularly updated on progress. We're glad your car was immaculate and that you were happy with our service.
Very helpful
Very helpful, got courtesy car and had own car back in just a few days, would recommend 100%
10 de dezembro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that you found our service helpful and efficient! We appreciate your recommendation and are glad we could assist you.
Excellent work and completed in a…
Excellent work and completed in a timely manner
15 de dezembro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that our work met your expectations and was completed promptly. Thank you for your positive feedback!
From start to finish I was kept…
From start to finish I was kept informed about the progress of my car. Courtesy car was delivered and I’m awaiting the delivery of my repaired car.
Friendly and polite staff on phone. What should have been a stressful situation was made easy and straightforward. Thank you
29 de outubro de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate your positive feedback and are happy to hear that you were kept informed and found our staff friendly. We're so glad we made the process easy for you.
Very professional service and an…
Very professional service and an excellent job on my car. They kept me informed of progress and the job was completed a couple of days early. The only slight niggle was that the tyre on the alloy they had refurbished was now low in pressure. Staff were very passant too.
3 de dezembro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're happy to hear you received professional service and an excellent job on your car. We appreciate your feedback regarding the tyre pressure and will review this to ensure better attention to detail in the future. Thank you!
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate you sharing your positive experience with our team. Thank you for your kind words!
Generally Happy with the repair
Happy with the repair
Not at all happy when asked to pay for new wing mirror casing lost or broken whilst in the garage, however this was satisfactorily resolved
21 de outubro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're happy you were satisfied with the repair. We regret the issue with the wing mirror casing, and we're glad it was resolved to your satisfaction.
fast and efficient and very helpful
31 de outubro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're glad you found our service fast, efficient, and helpful. We appreciate your positive feedback!
From start to finish the service was…
From start to finish the service was first class
4 de novembro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that you had a first class experience with our service from beginning to end. Thank you!
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