Recently purchased two new ventilation tiles for our roof which has been suffering from humidity and a lack of air flow. The items were easy to source on the website, reasonably priced and it was simp... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Good price and due to project being an L shape needed two separate pieces which was useful to be able to get exact sizes cut as required. Speedy delivery too. Only feed back would be that I only requi... Ver mais
My delivery of 10 came with 50% of the tiles being broken and un-useable. Customer service were not very helpful. Communication was poor regarding delivery. Would not order from these again.
A empresa respondeu
The sales manager initially indicated I needed to buy direct from the supplier, even though I wanted only one part. They stayed available for several minutes, checking their stock and actually found t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to All Flat Roofing Supplies Ltd - Your Dedicated Partner in Flat Roofing Excellence! About Us: At All Flat Roofing Supplies, we take pride in being an independent flat roofing merchant, specializing in supplying a comprehensive range of flat roofing products, systems, tools, and accessories. Our journey began with a simple yet crucial vision - to fill the gap in the UK market for specialized flat roofing materials suppliers. Founded by individuals immersed in the flat roofing industry since the early 1970s, our business is driven by a passion for quality, expertise, and customer satisfaction. Our Expert Team: Behind the scenes, our professional team, each with extensive experience in supplying and installing roofing products, ensures that All Flat Roofing Supplies operates seamlessly. Drawing from decades of collective knowledge, we are well-equipped to provide tailored solutions to meet the unique needs of our customers. From industry veterans to innovative minds, our team stands united to deliver excellence in every aspect of flat roofing. Why All Flat Roofing Supplies? Experience Matters: With roots dating back to the early 1970s, we bring unparalleled experience to the flat roofing industry. Bespoke Approach: We recognized a need for a more personalized approach in the market. Our experienced team and flat roofing knowledge allow us to tailor our services to your specific requirements, ensuring a bespoke and tailored approach to the supply of quality flat roofing products. Expert Advice: Benefit from our team's wealth of knowledge with expert advice and tips. We're here to help you make informed decisions that not only save time but also money on your roofing projects. Wide Audience: Whether you're a Trade professional or a DIY enthusiast, All Flat Roofing Supplies is your reliable source for all flat roofing needs. Our diverse product range caters to a broad spectrum of customers, ensuring everyone has access to top-notch solutions. Connect with Us Explore our extensive product range and let us be your partner in achieving roofing excellence. Whether you're a seasoned professional or just starting your DIY journey, all flat roofing supplies is here to support you every step of the way. Thank you for considering All Flat Roofing Supplies ltd for your flat roofing material needs. We look forward to serving you with dedication, quality, and expertise.
Informações de contacto
Unit A - F, Brightside. Westfield sole road, Maidstone, Kent., ME14 3EH, Maidstone, Reino Unido
- 01634 869823
- shop@flatroofingsystems.co.uk
- flatroofingsystems.co.uk
4,4
Excelente
96 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bags arrived promptly
Bags arrived promptly. Product exactly what we required - same as previous order. Already placed on roof! Many thanks - super product and super service. Delivery costs a bit steep though!!
6 de maio de 2026
Resposta da All Flat Roofing Supplies Ltd
Thank you for your fantastic review and repeat custom, it’s greatly appreciated. We’re really pleased to hear the bags arrived promptly and are already on the roof doing the job! We do understand your comments regarding delivery costs unfortunately courier prices for heavier roofing materials have increased significantly over recent years. Thanks again for your support and we look forward to helping you again soon.
I Have had a good experience.
I Have had a good experience.
I had to shop about a fair bit for the low pitch tiles I needed.
Lots of places weren’t stocking them and All flat roofing supplies seemed to be the best price around including delivery.
Communication was good and the pallet service used was great.
I was informed regularly of where the delivery was and what time it was arriving.
I must admit there was an oversight on my part where we needed a forklift to offload at our end but that was overcome with some helpful neighbours and family members… and a patient delivery driver.
I thought the tail lift on the truck would have lowered the pallet to the ground and a pallet truck would roll into the drive.
Unfortunately the weight of the tiles were more than the tail lift could handle.
(It was stated In the Ts and Cs that the customer is responsible for mechanical offloading where pallets are ordered) however I missed that bit when I placed my order. 🤦♂️
We had a fair few breakages in transit but I don’t think it was over the 10% which is what they advise against.
Overall very happy and would use again.
30 de abril de 2026
Resposta da All Flat Roofing Supplies Ltd
Thank you for the detailed review and for choosing All Flat Roofing Supplies Ltd. We’re really pleased to hear you were happy with the pricing, communication and delivery updates throughout the order process.
The pallet should normally have been unloaded using the tail lift and pallet pump truck. Not sure why the driver did not do so as the pallets are loaded by weight for this procedure. We do appreciate your understanding and are glad it was resolved with the help of your neighbours, family and the patient driver.
Thank you again for your honest feedback and custom. We look forward to helping you again in the future.
Though initial order appeared to be…
Though initial order appeared to be delayed at order/delivery stage very impressed with Tom in office for prompt progress chase with delivery people and subsequent prompt receipt of goods.
29 de abril de 2026
Resposta da All Flat Roofing Supplies Ltd
Thank you for your review and for your patience during the delivery process. We’re sorry again for the initial delay, but we’re really pleased to hear Tom was able to assist and help get everything chased through quickly for you.
We’ll be sure to pass your kind comments onto him. Thank you again for your custom and we hope to help you again in the future.
Great service from this company and a…
Great service from this company and a very good price for the item purchased. The product has been used on an existing fibreglass flat roof and appears to be of excellent quality.
19 de abril de 2026
Opinião espontânea
Resposta da All Flat Roofing Supplies Ltd
Thank you for the great feedback! Glad to hear you’re happy with both the price and the product, sounds like it’s doing the job perfectly on your fibreglass roof. Appreciate you taking the time to share
Brilliant service and great product
Brilliant service and great product
Lovely people
24 de abril de 2026
Opinião espontânea
Resposta da All Flat Roofing Supplies Ltd
Thank you for the kind words!
We’re really pleased you’re happy with both the service and the product. It means a lot to us, always here if you need anything else
just would like to thank tom for…
just would like to thank tom for sorting my order out cheers mate
14 de abril de 2026
Resposta da All Flat Roofing Supplies Ltd
Thanks for the great review! We’ll make sure Tom sees this, he’ll be pleased he could get everything sorted for you. Thank you for your support, much appreciated.
I was impressed with the speed from…
I was impressed with the speed from ordering to delivery, but as yet am unable to comment on using it or how good it is, as due to the weather I have been unable to put down, I am hoping to do it next week when the weather dries up.
9 de abril de 2026
Resposta da All Flat Roofing Supplies Ltd
Thanks for your great feedback—we really appreciate it! Glad to hear the delivery was quick. Fingers crossed for some dry weather so you can get it down next week, let us know how you get on
Great service will definitely be using…
Great service will definitely be using again
1 de abril de 2026
Resposta da All Flat Roofing Supplies Ltd
Thank you for the great feedback! We really appreciate your support and look forward to helping you again soon.
Resposta da All Flat Roofing Supplies Ltd
Thank you for your kind words! We’re really pleased to hear you were happy with both the service and delivery. We appreciate your feedback and look forward to helping you again soon
Resposta da All Flat Roofing Supplies Ltd
Thanks for the great feedback! Glad to hear everything was quick and hassle-free, just how it should be. We appreciate your support and hope to see you again soon
Resposta da All Flat Roofing Supplies Ltd
Thank you for the fantastic review!
We’re really pleased to hear you found us friendly, helpful, and competitively price and that everything arrived quickly too. That’s exactly the service we aim to deliver every time.
We appreciate your support and look forward to helping you again on your next project!
Excellent service would definitely use…
Excellent service would definitely use them again.
2 de março de 2026
Resposta da All Flat Roofing Supplies Ltd
Thank you for the great review! We really appreciate your support and are pleased to hear you were happy with the service. We look forward to helping you again in the future
Did what they said they would do on…
Did what they said they would do on delivery .
2 de março de 2026
Resposta da All Flat Roofing Supplies Ltd
Thank you for the great review.
We always aim to do exactly what we say we will, so it’s great to hear the delivery went as promised. We really appreciate your support and look forward to helping you again in the future.
Resposta da All Flat Roofing Supplies Ltd
Thanks very much for the great feedback — we really appreciate it! Glad everything arrived quickly and communication was spot on
Excellent service Thanks
27 de janeiro de 2026
Resposta da All Flat Roofing Supplies Ltd
Thanks for the kind words! We really appreciate you taking the time to leave a review. I`m glad we could be of help.
Top company
Very fast delivery and good service good quality products would highly recommend
6 de janeiro de 2026
Resposta da All Flat Roofing Supplies Ltd
Thank you for the fantastic 5-star review.
We really appreciate the recommendation. Fast delivery, good service, and quality products are how we’ve always believed it should be done, with no fuss and no shortcuts.
Thanks again for choosing us.
easy to deal with
16 de dezembro de 2025
Resposta da All Flat Roofing Supplies Ltd
Thank you so much for the 5 Star Review. We really appreciate it.
Great to hear you found us easy to deal with — that’s exactly how we like to do things: straightforward, no fuss, and job done properly.
Super fast delivery of pea shingle for…
Super fast delivery of pea shingle for flat roof. Great product highly recommended
10 de dezembro de 2025
Resposta da All Flat Roofing Supplies Ltd
Thank you very much for the 5-star review.
We’re really pleased to hear you were happy with both the speed of delivery and the quality of the pea shingle. Getting the right materials to site quickly is half the job done, and it’s good to know it hit the mark.
Thanks again for the recommendation and for choosing us, much appreciated.
I had direct contact with Tom at…
I had direct contact with Tom at customer services from the start. There was a light issue with my order and he rectified this instantly and new order delivered following day. Excellent communication and action. Highly recommend and prices are unmatched.
18 de dezembro de 2025
Opinião espontânea
Resposta da All Flat Roofing Supplies Ltd
Thank you very much for the 5-star review.
We really appreciate you taking the time to share your experience. I’ll be sure to pass your kind words on to Tom – he’ll be chuffed to bits. Sorting the odd hiccup quickly and properly is how business has always been done, and we’re glad we could get everything put right for you with next-day delivery.
Thanks again for the recommendation and for choosing us
Good quality product
Good quality product - kept informed throughout - efficient timescale- Thank You.
24 de novembro de 2025
Resposta da All Flat Roofing Supplies Ltd
Thank you so much for the lovely review!
We’re really pleased to hear the product hit the mark for you and that you felt well-updated throughout the process. We do like to keep things running on time, the old-fashioned way of doing things properly still works a treat!
Thanks again for choosing us, and if you need anything else, we’re only ever a message or call away.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.