Recently purchased two new ventilation tiles for our roof which has been suffering from humidity and a lack of air flow. The items were easy to source on the website, reasonably priced and it was simp... Ver mais
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Good price and due to project being an L shape needed two separate pieces which was useful to be able to get exact sizes cut as required. Speedy delivery too. Only feed back would be that I only requi... Ver mais
My delivery of 10 came with 50% of the tiles being broken and un-useable. Customer service were not very helpful. Communication was poor regarding delivery. Would not order from these again.
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The sales manager initially indicated I needed to buy direct from the supplier, even though I wanted only one part. They stayed available for several minutes, checking their stock and actually found t... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Welcome to All Flat Roofing Supplies Ltd - Your Dedicated Partner in Flat Roofing Excellence! About Us: At All Flat Roofing Supplies, we take pride in being an independent flat roofing merchant, specializing in supplying a comprehensive range of flat roofing products, systems, tools, and accessories. Our journey began with a simple yet crucial vision - to fill the gap in the UK market for specialized flat roofing materials suppliers. Founded by individuals immersed in the flat roofing industry since the early 1970s, our business is driven by a passion for quality, expertise, and customer satisfaction. Our Expert Team: Behind the scenes, our professional team, each with extensive experience in supplying and installing roofing products, ensures that All Flat Roofing Supplies operates seamlessly. Drawing from decades of collective knowledge, we are well-equipped to provide tailored solutions to meet the unique needs of our customers. From industry veterans to innovative minds, our team stands united to deliver excellence in every aspect of flat roofing. Why All Flat Roofing Supplies? Experience Matters: With roots dating back to the early 1970s, we bring unparalleled experience to the flat roofing industry. Bespoke Approach: We recognized a need for a more personalized approach in the market. Our experienced team and flat roofing knowledge allow us to tailor our services to your specific requirements, ensuring a bespoke and tailored approach to the supply of quality flat roofing products. Expert Advice: Benefit from our team's wealth of knowledge with expert advice and tips. We're here to help you make informed decisions that not only save time but also money on your roofing projects. Wide Audience: Whether you're a Trade professional or a DIY enthusiast, All Flat Roofing Supplies is your reliable source for all flat roofing needs. Our diverse product range caters to a broad spectrum of customers, ensuring everyone has access to top-notch solutions. Connect with Us Explore our extensive product range and let us be your partner in achieving roofing excellence. Whether you're a seasoned professional or just starting your DIY journey, all flat roofing supplies is here to support you every step of the way. Thank you for considering All Flat Roofing Supplies ltd for your flat roofing material needs. We look forward to serving you with dedication, quality, and expertise.
Informações de contacto
Unit A - F, Brightside. Westfield sole road, Maidstone, Kent., ME14 3EH, Maidstone, Reino Unido
- 01634 869823
- shop@flatroofingsystems.co.uk
- flatroofingsystems.co.uk
4,4
Excelente
96 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good customer service and very quick…
Good customer service and very quick delivery.
26 de julho de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi Carl,
Thank you for taking the time to provide us with positive comments in relation to your recent order. We are pleased you were happy with the service we provided. We hope you choose to use us again in the future!
Best wishes,
Flat Roofing Systems
Very helpful customer service
Very helpful customer service, helped me with a couple of different quotes to find me the best price, very quick delivery
28 de junho de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi Danny,
Many thanks for taking the time to leave us a review. We really appreciate your feedback!
It's great to hear that you found our staff and services helpful. We hope you choose to use us again in the future.
Best wishes,
Flat Roofing Systems
The items I bought where just as…
The items I bought where just as described, fast response with the delivery too!
26 de junho de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi David,
Thank you very much for taking the time to review your recent experience with us. We are pleased to know that you received your products quickly. We aim to provide only the best customer service, so it's great to hear that we have achieved this.
We hope you choose to use us again in the near future.
Best wishes,
Flat Roofing Systems Ltd
Buckets were not even packaged
Buckets were not even packaged, just a bit of tape wrapped round them, arrived with 1 smashed to pieces round the lip, very disappointed.
27 de junho de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi there,
Thank you for taking the time to provide us with feedback regarding your recent order. We are extremely sorry to hear that your order arrived damaged. We are often commended on our excellent packaging and delivery, so it is disappointing to hear that we didn't meet our normal high standards on this occasion.
Please be assured that we have taken your comments on board and will look into this further to ensure our standards are met.
Best wishes,
Flat Roofing Systems Ltd
Great service and good communication…
Great service and good communication regarding delivery schedule. Price was very good too.
28 de junho de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi Scott,
Many thanks for taking the time to leave us a fantastic 5* review, we are pleased that you were happy with the order you placed with us.
We hope you choose to use us again in the future.
Best wishes,
Flat Roofing Systems Ltd
No delivery information
As yet I have not seen the item.
Buying in line was straight forward,
But delivery information, yet. There was none what so ever.
Didn’t have a clue when the item was arriving, all we got was a phone call from the delivery driver saying he was here.
12 de junho de 2024
Resposta da All Flat Roofing Supplies Ltd
Thank you for sharing your feedback with us. We appreciate your positive remarks about the online buying process being straightforward.
We sincerely apologize for the lack of delivery information you experienced. We understand how important it is to know when to expect your item. We are actively working on improving our communication regarding delivery times to ensure this does not happen in the future.
Your feedback is invaluable to us, and we hope to provide a much smoother experience for you next time. If you have any further concerns or need assistance, please do not hesitate to contact our customer service team.
Thank you for your patience and understanding.
Absolutely brilliant service very easy…
Absolutely brilliant service very easy to deal with and helpful with delivery would recommend them 100%
6 de junho de 2024
Resposta da All Flat Roofing Supplies Ltd
Thank you so much for your glowing review!
We’re thrilled to hear that you found our service to be brilliant and easy to deal with. Ensuring a smooth and helpful delivery experience is very important to us, and your recommendation means the world. We look forward to serving you again in the future!
Gravel for flat roof
David was very helpful in oranising the transport for my order, made the whole ordering process very easy.
Would recommend this company.
23 de maio de 2024
Resposta da All Flat Roofing Supplies Ltd
Thank you for your 5-star review! We're thrilled to hear that David made the ordering process easy and seamless for you. We appreciate your recommendation and look forward to helping you again in the future.
Resposta da All Flat Roofing Supplies Ltd
Thank you so much for your fantastic review! We're delighted to hear that you were pleased with our service and the speedy delivery of your B230 GRP roof trims. Providing excellent service and efficient delivery is our top priority, and it’s great to know that we met your expectations. If you have any further needs or questions, please don't hesitate to reach out.
Perfect!
Found the exact chippings I needed for a small DIY job, as I went to check out the delivery fee was a little higher than I expected. Without me contacting the company, I received an email within minutes, offering a much cheaper delivery fee due to being local to the company. I very swiftly accepted the offer and they were dropped off within a matter of days. Delivery driver was kind and professional. Website is extremely easy to navigate and straight forward. Everything from beginning to end, including the product was 5 star.
17 de maio de 2024
Resposta da All Flat Roofing Supplies Ltd
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found the exact roof chippings you needed for your DIY project and that our team could assist you with a better delivery option. It's great to know that our quick response and professional service made your experience a positive one. We strive to make our website user-friendly and to provide the best customer service, so your feedback is incredibly valuable to us. If you have any more projects in the future, we’d be delighted to help again. Thanks for choosing Flat Roofing Systems.
Flat roof sealed
Product arrived on time and was able use it during good weather. Coverage was good and has dried in 24 hours as stated. Looks excellent for 20 years.
7 de maio de 2024
Resposta da All Flat Roofing Supplies Ltd
Thank you for your glowing review! We're delighted to hear that our Cure It GRP Topcoat paint met your expectations in terms of timely delivery, ease of use, and impressive coverage.
It's fantastic to know that your flat roof now boasts a sleek finish and that you're confident in its durability for the next two decades. Should you need anything else in the future, don't hesitate to reach out. Here's to many years of satisfaction with your newly sealed roof!
Made up with the product will definitely be ordering again thank you
Great product will definitely be ordering again many thanks
1 de maio de 2024
Resposta da All Flat Roofing Supplies Ltd
Thank you so much for your glowing 5 Star Review!
We're thrilled to hear that you're satisfied with our Soprema SL490 Torch on Capsheet. Customer satisfaction is our top priority, and it's fantastic to know that our product met your expectations. We look forward to helping you again in the future. If you ever need anything or have any questions, feel free to reach out.
Thanks again for choosing Flat Roofing Systems and Soprema Roofing Felts!
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