Fleetsmart Opiniões 354

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super quick and lovely people, nice and easy to deal with. The tracker was easy to fit, with great instructions. we have several on our fleet and the Susystem is easy to track usage and location etc.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Team at Fleetsmart are knowledgeable, friendly and a pleasure to deal with. If you're looking for a vehicle tracking solution Fleetsmart would be a great choice.

A empresa respondeu

Classificada 5 em 5 estrelas

Everything went smooth and straight forward, Info provided clear, Staff were polite and responsive, Reply on email within 5 min, Good availability, engineer even called day before to ask come earl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been with Fleetsmart for over 12 months now and I can’t recommend them enough. I have been with Radius then Ram previously and they can’t touch Fleetsmart for customer service and reliability. From ge... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

Fleetsmart brings user friendly web based vehicle tracking to your desktop or mobile. Without the complexity associated with traditional providers!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

354 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Excellent company to deal with

Good company to deal with, Excellent service & communication, Start to Finish.

I would highly recommend

14 de fevereiro de 2025
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Resposta da Fleetsmart

Hi, thank you for your review. It's wonderful to hear that our service has been smooth. If you need any assistance please get in touch with our team. Have a good weekend.

Classificada 5 em 5 estrelas

Always a pleasure!

Always a pleasure!
We had an engineer arrive to de-fit and refit into another vehicle. The job was done quickly and efficiently. I noticed on our tracking system that the tracker was not working so I asked the engineer to have another look, he went and fixed it with no issues! 5 star service.

11 de fevereiro de 2025
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Resposta da Fleetsmart

Thank you for taking the time to review us. I will pass your kind words onto our service team and the engineer who attended the job. Thanks again.

Classificada 4 em 5 estrelas

Good service, easy to deal with

We have used Fleetsmart for around 10 years and always had good service. We recently had issues with a couple of the trackers. The engineers sorted direct with the lads, and went out to site to fix. We had a couple of weeks without trackers on the vans which was not ideal, but overall the process was good and they are both sorted now.

11 de fevereiro de 2025
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Resposta da Fleetsmart

Hi Sarah, thank you so much for your review. It's great to hear positive feedback from a customer who has been with us for so long. Also, thank you for your help with getting your device issues resolved. If you need any further assistance, please get back in touch with our team.

Classificada 5 em 5 estrelas

Perfect service

I was really pleased with their booking process. They responded very quickly to my request, and the engineer who installed a tracker, completed his task without interruption and in a short time.
Great service!!
Highly recommended 😊

29 de janeiro de 2025
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Resposta da Fleetsmart

Good Morning Aggie, thank you for your review. It's wonderful to hear that our booking/installation process went smoothly. If you need any help at all please get in touch with our team. Thanks again.

Classificada 5 em 5 estrelas

Great service

Very easy, efficient service. No issues whatsoever. Great communication. Delivered everything they agreed to. Very happy with the service.

9 de janeiro de 2025
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Resposta da Fleetsmart

Thank you for your review. It's great to hear that you experience ordering from us went smoothly and you have happy with our service. Have a great weekend.

Classificada 5 em 5 estrelas

Chelsea Newton was very helpful.

Chelsea Newton was very helpful.
Full process from getting account set up to receiving the tracker was quick and smooth.
Highly recommended for anyone who wants service with no nonsenses or hidden fees.

7 de janeiro de 2025
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Resposta da Fleetsmart

Thank you for taking the time to review us. I will pass forward this review to Chelsea.

Classificada 5 em 5 estrelas

Highly recommend

Highly recommend

We have used Fleet Smart corporately for a couple of years and have never had any issues. The customer service is quick and friendly. The tracking features work well. We would recommend Fleet Smart.

2 de janeiro de 2025
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Resposta da Fleetsmart

Hi, thank you for your review. It's great to hear that one of our customers would recommend us. Thanks again for taking the time to share your thoughts.

Classificada 5 em 5 estrelas

FIRST CLASS

We have been using Fleetsmart for quite sometime. I have found the service they provide first class with no issues at all. Any queries we may have are always dealt with within moments of them being contacted. i can not recomend Fleetsmart enough. 10/10

18 de dezembro de 2024
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Resposta da Fleetsmart

Good morning Thomas, thank you so much for your review. It's wonderful to hear that our procedures and team promptly deal with your queries. I will forward your review to the rest of our team.

Classificada 5 em 5 estrelas

Excellent from start to finish

We used fleet smart a few times now. They have been fabulous and very accomadating. Abbie has supported In any querys and actioned them very quickly.

18 de dezembro de 2024
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Resposta da Fleetsmart

Good morning Shaun, thank you for sharing your review of our company. I will pass your kind words on to Abbie.

Classificada 5 em 5 estrelas

Excellent system - Implemented on time with good customer service support

The planning and implementation of this system was performed without any issues or delays.

The functonality of the system and customer service is excellent. The camera views are very clear and the online portal is easy to naviagte and provides the ability to review and playback events by date/time/truck/etc. (also viewable on your mobile)

We are already benefiting from this system with a reduction in incidents and with more real time information available we can see first hand the root cause of any workplace incidents involving our forklift trucks.

17 de dezembro de 2024
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Resposta da Fleetsmart

Hi Andrew, thank you for your review. The camera system we supply is from our partner, so I will pass your review on to them. Have a great Christmas.

Classificada 3 em 5 estrelas

I recently used Fleetsmart to install…

I recently used Fleetsmart to install trackers for our two vehicles. The process from booking to installation was straightforward, with excellent communication throughout. The engineer was punctual and handled our installation efficiently, despite some complexities. Fleetsmart has been beneficial for our business and has helped with insurance costs. However, during one appointment, the engineer’s absence required a reschedule, which was communicated promptly. Overall, a reliable service, though with minor hiccups.

7 de novembro de 2024
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Resposta da Fleetsmart

Hi Gerarda, thank you for your detailed review. It's great to hear that our booking process was straightforward and our system is beneficial for your company. I do apologise if an engineer was late to one of your appointments. We will look into what happened and use this to improve our process. Thanks again.

Classificada 5 em 5 estrelas

Excellent service

I recently had a tracker installed in my vehicle and as always, the service provided by Fleetsmart was exceptional. The engineer arrived on time and carried out the work promptly. He was friendly and courteous. I would highly recommend Fleetsmart.

1 de novembro de 2024
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Resposta da Fleetsmart

Hi Angela, thank you for your review. It's always great to hear that our team is working to a high standard and our customers would recommend us. Thanks again.

Classificada 5 em 5 estrelas

Quick & Easy

Macey from customer services was very helpful with getting our appointment arranged, the engineer (didn't catch his name) arrived within the agreed time slot and got the job done quickly.

12 de novembro de 2024
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Resposta da Fleetsmart

Good morning Lauryn, thank you for taking the time to review us. I will pass this on to Macey and the engineer who completed the installations.

Classificada 5 em 5 estrelas

Great company for vehicle tracking

We have been with Fleetsmart for the past 6+ years for our company vehicle tracking and find their system easy to use, reliable, and competitively priced. Their customer service is friendly and always very responsive. We would recommend Fleetsmart to anyone looking for vehicle tracking.

11 de novembro de 2024
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Resposta da Fleetsmart

Hi Rebecca, thank you for your review. You have described everything that we aim for. Thanks again.

Classificada 5 em 5 estrelas

Excellent service

We have used Fleetsmart for several years to install trackers in our company vehicles. Excellent service and communication, highly recommended.

6 de novembro de 2024
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Resposta da Fleetsmart

Hi Sally, we appreciate your kind words. It's always great to hear we are assisting our customers and that they would recommend us. Thank you.

Classificada 5 em 5 estrelas

Yes we recommend Fleetsmart and their trackers

We have been using Fleetsmart trackers on our plant hire fleet for several years now and they have been reliable and work well in a variety of environments. Customer service provided by the team has been great whenever we have needed it and delivery of additional units very prompt.

31 de outubro de 2024
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Resposta da Fleetsmart

Good morning, thank you for your review. It is wonderful to hear that our team and system are working for your company. I will pass this over to the full team.

Classificada 5 em 5 estrelas

Quick and easy

14 de outubro de 2024
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Resposta da Fleetsmart

Morning Andrew, thank you for your review. It's great to hear everything went well.

Classificada 5 em 5 estrelas

No hassle, great service

From the initial contact to the fitting of the trackers was seamless. Great communication from start to finish. We only have 2 vehicles and we were treated with the same curtesy as a company with 100.

14 de outubro de 2024
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Resposta da Fleetsmart

Hi Mike, thank you for reviewing us. It's wonderful to hear your thoughts on our team. I will forward this message so they all can see it. Thank you for your business.

Classificada 5 em 5 estrelas

Outstanding Product and value for money

We have used Fleetsmart for a number of years and it's fundamental to our every day business as well as helping with insurance premiums.
The support and response time for any queries or need of extra help is outstanding .

10 de outubro de 2024
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Resposta da Fleetsmart

Good Morning, Brent. Thank you for your detailed review. It's always pleasing to know that our system and service are assisting our customers. If you need any further assistance, please get in touch with our team.

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