Fleetsmart Opiniões 355

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We’ve been using Fleetsmart for about 3 years now and I can’t rate them highly enough. I just really appreciate the simplicity of the whole thing. Helpful staff on live chat, easy appointments f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything went smooth and straight forward, Info provided clear, Staff were polite and responsive, Reply on email within 5 min, Good availability, engineer even called day before to ask come earl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been with Fleetsmart for over 12 months now and I can’t recommend them enough. I have been with Radius then Ram previously and they can’t touch Fleetsmart for customer service and reliability. From ge... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've been a happy customer of Fleetsmart for many years. We have a team of field service engineers and sales team and find their portal very user friendly and useful to keep track of where our vehic... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

Fleetsmart brings user friendly web based vehicle tracking to your desktop or mobile. Without the complexity associated with traditional providers!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

355 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Excellent tracker product

Excellent tracker product. Very reliable and accurate. Great value for money. Trouble free on site installation and the customer service is very friendly and efficient. Been with Fleetsmart for over three years now with several trackers. Highly recommended

8 de julho de 2021
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Resposta da Fleetsmart

Hi Peter thank you for taking the time to review. Nice to hear our product and team are working as we expect. Thanks again.

Classificada 5 em 5 estrelas

Fleetsmart thumbs up!

Fleetsmart were great to work with and installed trackers on our vehicles. Can thoroughly recommend the service they provide. Very quick to respond to questions and a very professional service.

5 de julho de 2021
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Resposta da Fleetsmart

Good morning, thank you for taking the time to review us. Great to hear our team and product are working the way we expect. If you need any further help in the future please get in touch.

Classificada 5 em 5 estrelas

Works out the box perfectly, easy to install.

I came from another provider who repeatedly told me the functionality I wanted for my business was unavailable (or cost prohibitive) so I scouted around for another option. I found FleetSmart, we have specific needs as my partner has just moved to a new area and her father gets hopelessly lost in his car regularly. We need some way to locate him and guide him home. So this ticked the boxes (we went for the self installed system) which was so cheap with hardware supplied. It was a doddle to install, two wires right to the battery and then clean a spot in the engine bay and peel and stick. Boom up it comes in the map in real time.

We were so impressed I have ordered another bunch of them (one for my work car, one for my partners car and one for my elderly mothers car too just in case). The mileage reports are awesome and go directly to my accounts lady so that saves me a ton of time logging mileage and they have been spot on to the second accurate both in the reports and the time the e-mails land.

We have used the system to find her father about 5 times since installing it and every time it has worked flawlessly. With the overspeed reports we have also found out my partner has a slightly heavy foot ;-) lol

I would not hestitate to recommend the system for small business. It just works. We are I think about 3 months in, not once have we had a fault or any point where we have questioned anything, it just works, how often can you say that these days? Awesome works guys.

22 de junho de 2021
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Resposta da Fleetsmart

Hi Rupert, thank you for your fantastic and detailed review. It's wonderful to hear the way our system is working for your business and family. I have forwarded your review onto the rest of the team. If you need any assistance please get in touch.

Classificada 5 em 5 estrelas

I highly recommend Fleetsmart

If ever I have any queries or problems regarding the vehicles that I track using Fleetsmart, I find them most helpful, courteous and am grateful that they deal with my query very quickly. Highly recommend. Great Tracking Company.
I would not hesitate to recommend this Company.

14 de junho de 2021
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Resposta da Fleetsmart

Morning Cheryl, thank you for your kind review. It's great to hear our team are at hand when required. If you need any assistance in the future please get in touch and our team will be able to help.

Classificada 5 em 5 estrelas

👍👍👍

Very easy to install and connect
Tracks perfectly 👍

14 de junho de 2021
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Resposta da Fleetsmart

Thank you for your review. Great to hear your self-fit device is working the way it should be. If you need any assistance please get in touch.

Classificada 5 em 5 estrelas

We had a vehicle stolen from the drive…

We had a vehicle stolen from the drive and within 4hours it was recovered by the police - fantastic!

19 de maio de 2021
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Resposta da Fleetsmart

Hi Bob, that's great to hear that one of our devices helped you recover your vehicle. Thank you for taking the time to review us and inform us.

Classificada 5 em 5 estrelas

Excellent Service

We have been using Fleet smart tracking system for our fleet and found it very effective. Now they got mobile app as well, which enables us to track our fleet on the go. Staff is very helpful in case of any issues.
Would definitely recommend.

13 de maio de 2021
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Resposta da Fleetsmart

Good afternoon, thank you for taking the time to review us. Great to hear our staff are helpful and our system is working for you. If you need any assistance in the future please get in touch.

Classificada 5 em 5 estrelas

Does exactly what we need

Pretty easy to set up and never had problems tracking. Would recommend.

4 de maio de 2021
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Resposta da Fleetsmart

Hi Stacey, thank you for taking the time to review us. Great to hear you are finding our system easy to use. If you need any assistance in the future please let us know. Thanks again.

Classificada 5 em 5 estrelas

I have found fleetsmart communications…

I have found fleetsmart communications to be first class regarding any technical issues and would highly recommend
Stephen Hill

6 de abril de 2021
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Resposta da Fleetsmart

Hi Stephen, thank you so much for your review. Great to hear our customer service is working as we expect.

Classificada 5 em 5 estrelas

Great product

Great product, does what we need. The overspeed reporting is great to ensure our drivers drive safely. The service from enquiry - selling - to install was efficient and smooth. Thank you!

29 de março de 2021
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Classificada 5 em 5 estrelas

Tracking services work great

Tracking services work great, only two things I would suggest would be to also add the postcode alongside the street name when tracking, and to make the time spent per stop clearer. Otherwise it's fantastic!

25 de março de 2021
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Resposta da Fleetsmart

Hi Alba, thank your positive review and feedback. I do suggest going to Help at the top of Fleetsmart, then down to Request a Feature. From there you can see all the features that have been requested by other customers. Please have a look to see if your request as been suggested already and vote for it. If not please add this to our page for other customers to see. The more votes a feature gains, the more priority it becomes. Thank you.

Classificada 5 em 5 estrelas

Highly Recommended

We have been using Fleetsmart for many a year now. Installed in 6 of our HGV units. It's been invaluable to us over this period. Back up service is good as well. Highly recommended.

24 de março de 2021
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Resposta da Fleetsmart

Thank you for taking the time to review us. We love hearing that our system is working for our customers and also our team are as helpful as they should be. I will pass this message onto the full team. Thanks again.

Classificada 5 em 5 estrelas

Brilliant product

Brilliant product. It's nice to use something that actually does what it says on the tin!

24 de março de 2021
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Resposta da Fleetsmart

Hi Chris, great to hear our system is working the way you wanted. If you need any assistance please get in touch. Thank you.

Classificada 5 em 5 estrelas

We use Fleetsmart everyday...

We use Fleetsmart everyday and it's a great way to find out where the team are without having to interrupt them. It's also great to use it to trace things backwards if needed. Their customer service is brilliant! Gary was super helpful when I had a problem and sorted it for us immediately. It's very user friendly and we would recommend to other companies that need to use a system like this.

12 de março de 2021
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Resposta da Fleetsmart

Good morning Keely, thank you so much for your detailed review. We love hearing that our system is helping you with your business needs and our customer service assists when needed. I will pass this review onto the team. Thanks again.

Classificada 5 em 5 estrelas

Great product

Great product, great service!

9 de março de 2021
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Resposta da Fleetsmart

Hi Joe, thank you for taking the time to review us.

Classificada 5 em 5 estrelas

Great product

Great product! very professional.

9 de março de 2021
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Resposta da Fleetsmart

Thank you for your review. Great to hear our system and team are working well for you.

Classificada 5 em 5 estrelas

Modern company, responsive comms, active development team.

We've been using fleetsmart for about a decade and have seen consistent ongoing improvements to our service year on year.

A recent change in their service was the development of the app. I have personally recommended certain features over the years through their feedback service/chat, which I expressed would be nice if they were included in future. The development team took time to understand any issues we were having and then implimented the desired features numerous times within days if not weeks.

Thanks fleetsmart. Highly recommended

9 de fevereiro de 2021
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Resposta da Fleetsmart

Good afternoon Georg, it's great to receive feedback from customers who have been with us as long as you have. Your feedback is always welcomed and we are already trying to improve our system for all customers. Thank you so much for taking the time to review us today.

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