FlightGuru Opiniões 

I had reason to cancel my flight to the Philippines which was scheduled for December 3rd but suffered a injury at home which makes it impossible to fly at that time and firstly they told me that my flight was non refundable and in the end i contacted Turkish Airlines about this and they told me i can get a full refund of my money which they accepted eventually and told me i had one and final offer to accept which was part refund and part vouchers and was told it would take 3 weeks possibly to finally get my money back but after two weeks i had not heard anything about it so i tried to find out the status of my refund and was told by the airline that they thought i had received it but it was not true so i contacted my banks dispute team for advice and they told me that i tell them my refund should be finalised by this weekend and when contacted by Flights Guru they gave me wrong information about my refund and as i speak i still haven't seen my refund in my bank account and the amount of stress it has given myself and my wife is not very good at all. I most certainly will not book another holiday through them my experience on this occasion has been very stressful in what should have been a situation where it should have run through smoothly this was anything but smooth so never again will i use them to book another holiday when the time is right for me to book another holiday.

I booked a return flight for my mother to spend 2 months in the UK. When she got here, her passport was stamped for 6 months. I rang the consultant Sean, to extend her ticket for the 6 months. On top of the £1200 + I had already paid , he requested another £600+, I told him it would be cheaper if I just buy a return ticket directly through the airline, he then reduced the amount to £300+ pounds just to extend the flight date. Few days before my mum returned I decided to call to confirm her flight and to check in online, only to discover no flight was booked. I was told by flight guru that BA had overbooked on the flight and there were no more seats, but if I paid another £600 my mother can get on the other available flight. I was given a date that would cause my mother to overstay her time. I rang BA and had to pay another £500 to get my mother on the same flight I was told is overbooked. Since February 2024 I have been chasing a refund with no avail. I am at the point of seeking legal advice to reclaim my hard earned money. I would advise , please, please do not use flight guru. Scammers for real

Paid the price they wanted and already sent me an e-mail and charged $25 more to my credit card and still got 2 months to go!! This company is a scam!!

Amateur outfit! I have requested several times for them to remove my details from their text list!!! Fallen on deaf ears every time! I can't believe in 2024 working adults still have trouble following instructions.

Very unprofessional!

Being reported to Trading Standards.
Called Flight Guru this morning to book flights to Jakarta.
Tickets being advertised on their website at £769.00 today.
The Indian lady who took my call stated these tickets were out of date prices. I informed her your company Flight Guru are advertising the prices today. And it says to call your number??.! I have printed the info out and taken a photo of the screen. A search done tis morning.
She said my price is £900+. Which shocked me.
I asked politely for here to speak to her supervisor as what she was doing is going against trading standards.
After a minute she came back and said £900+ is my price? I asked the lady for here name and her supervisors as I would have to report this. Rose and Martin were the names given.
Trading Standards is my next email.

Bunch of cowboys!!!

Alex is most unhelpful, booked tickets to India via Gulf Air, with wife and daughter travelling last night.

Alex promised he would book halal meals - never bothered!!!

He put my daughter as the lead name in the itinerary - when I requested he change this he refused!!!!

Since Sunday 23/06/2024, I have sent him WhatsApp messages daily. He opened all my messages and never replied.

Travelling can be a very stressful experience.

PLEASE PLEASE PLEASE stay away from these cowboys, who will not help you and make your experience a misery.

They are not genuine. The fare showing on their website is not real. Be careful friends.

I booked my flights with this company 2 months ago. This was a BIG MISTAKE. Firstly, travel consultant Rio overcharged me a great deal. Secondly, he changed my travel plan to what was most likely financially convenient for him. So he made me stay in the stopover country longer, saying that there was a planned cancellation of the flight to my final destination. Later I found out that NO such cancellation was planned and the flight went ahead as scheduled. This was very disappointing as it totally disrupted my travel plans and cost me a lot of money. Thirdly, after I had paid the 'final' amount for my flights and hotel to the flights guru, Rio still demanded more fees to be paid, making excuses such as baggage is not included etc. Overall, booking with the flights guru was a very bad experience for me. They are very unreliable, unprofessional and dishonest. Please avoid them!!!

Avoid like the plague. This company is a scam. They will confirm flights and send paperwork confirming details to then book the completely wrong flights and leave you stranded in another country. They will then ask for extortionate amounts to get you home . The manager has as much empathy as AI and all the staff wipe their hands of you as soon as you've paid.

Hold times to speak with a customer service agent are outrageously long (45 minutes today). Attempted to open a chat with an "expert" but no one was online so I had to leave a message. On another occasion. ALASKA AIR canceled my original flight and Flight Guru wanted to charge me $75 per ticket to make the changes which should have been free. I'll stay home before I book thru Flight Guru again.

I read a recent review that the prices on their website are cheaper, but when you call them they say sold out. so I tried and this what exactly happened. And I told the guy who answered the phone about the lies they are making and put down the phone. If they start with a lie, I am not sure how trustable they are

When the site says "economy seats" for international flights, it means basic economy. And not all the seats are available and they try to upsell you to economy plus.
Not worth it.

Awful!! We booked with our family and oscar his name was scammed us. So they repaid with flight discount which they have made so hard for us to us or they would say a price then it changes once paid deposit. Awful never us them !! This was flights to Jamaica with 7 people

I have used them twice now . Paul has been great . Helpful and polite no problems .I have two more flights booked with them for this year . Thanks Paul
Thanks will always use this company

Hi for everyone, very bad experience with flight Guru really 😡😡 wrong information, provider, flight, so expenses, and long stay without hotel accommodation I put this review many of people in Google as well the person name who can attend me the name of Sunny . 😡

Waste of my time!
I have been researching a long haul flight over several days and came across Flight Guru who offered starting prices about £50 less than anyone else.
I made contact and they hiked their price by 50%!!
(£144)
When I complained they said their original price was only "starting from"
This is so unrealistic I won't bother looking with them again.

Had to dispute charges after LONG WAITS on the website for my flight to be verified.LONG WAITS on the phone provided NO HELP.They charged the insurance immediately but not the flight.SCAM!

On 29/1/24 I booked ticket to india kavya extension 1006 helped me to get a good deal on ticket price and also the customer service by kavya is excellent I would recommend flight guru to my friends in future I will be booking ticket with flight guru only I am totally satisfied by the service given by kavya
Ganesh

Under fictitious names such as Kevin, these are the lowest of the Indian diaspora. Once they lure you with low deposits/low-price tickets, the scammers truly start to screw the customers financially and harras as a consequence. Their M.O. becomes clearer once you go through several reviews.
Do your due diligence before you talk with these fraudsters and save your money and aggro!