The FloLogic shutoff valve is a serious, heavy duty industrial quality product. One reason we chose it was the ultrasonic sensor versus the mechanical paddle wheel that most other shutoff valves use.... Ver mais
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Leia as opiniões dos outros
I’ve had Flologic for 9 years in my primary home and my secondary for 3 years, WiFi one one but not the other. The new Connect module we easy to install and works great
The system is constantly cutting off the water supply, even with no leaks Even though i have disabled the unit monitoring water flo, it still shuts off the water The app is terrible - t... Ver mais
Great product and amazing customer support!!! I've had my FloLogic installed now for almost a year. It has worked perfectly. There is nothing better than the peace of mind this product gives you wit... Ver mais
Informações sobre a empresa
- Empresa de automação residencial
- também em
- Fabricante
- Fornecedor de equipamento para tratamento de água
Escrito pela empresa
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
Informações de contacto
1015 Aviation Parkway, Suite 900, 27560, Morrisville, Estados Unidos da América
- (877) FloLogic
- info@flologic.com
- flologic.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First of all we get random water shut…
First of all we get random water shut offs several times a week. I turn it back on and there is no water use occurring and no leaks shown. I assume it is related to water softener activity.
Second, about a month ago the app disconnected. All attempts to reconnect end up with the code on the device not being recognized. I don’t have time to spend a lot of time on the phone with someone to talk me through this set up. I am out of town til mid September so I have disconnected it until I get back, when I can deal with this.
We have not had good instruction on…
We have not had good instruction on this and have no idea what we should do
The customer and technical support is…
The customer and technical support is fantastic
The technician at FloLogic Brendan…
The technician at FloLogic Brendan Kennedy is always very helpful, when I call with any questions. He is also very professional in his demeanor.
I installed the FloLogic system several years ago and could not be more happier with the system. The system is not inexpensive to purchase and instal but it is a great investment.
I own a Townhouse in NYC and I sleep a little better at night, knowing that the FloLogic system is activated in the property!
Sincerely,
Michael Hayes
Customer service helped
Customer service helped coordinate proper equipment and connection to wifi system so I could control functionality via the app.
The app looks dated and the device needs a pressure sensor
The app looks dated, and the device lacks a pressure sensor and many other features that for example streamlabs offers at a much lower price point
doesnt offer half of what Moen offers
doesnt offer half of what Moen offers
Moen Gives you daily usage emails and additional information sent to your email daily or weekly so you can manage the usage. You don’t get that with FloLogic

Resposta da FloLogic
Excellent after sale technical support…
Excellent after sale technical support and resolution.
Performed as their specification!
system not working-- it wont co0nnect…
system not working-- it wont co0nnect and i have run the water around system as it shuts water off within a minute when not connected-- qould love a knowlegeable tecjh rep to come pout and trouble shoot

Resposta da FloLogic
Great customer support
Great customer support. Product is very user friendly.
CJ Plumbing
Lack of Instruction
Although installed, I don't know how to properly use the system. The tutorial was not helpful. I called the plumber and amnstill waiting for one of their people to get in touch to set up a time to work with me.

Resposta da FloLogic
Worth the money & peace of mind
While I initially thought our FloLogic system would be troublesome, we have found its notifications only occurring when there is a problem. One of our toilets got stuck running and the FloLogic let us know. Saved us a lot of water usage money.....worth its cost.

Resposta da FloLogic
Customer service
I like how easy Flologic has been
I like how easy Flologic has been and it's brought some accountability to cleaners that are working on the house when I'm not there. I'm disappointed I can't see how much water has been used over a a day, week or month. I was surprised there was no usage information.
Excellent product
Excellent product. I manage UHNW estates and use flow logic everywhere
high-quality product, very customizable, highly recommend.
Excellent product
Excellent product. Very knowledgeable customer service techs. Flologic is top of the line equipment. I highly recommend them.
Product performs as advertised
Product performs as advertised. Quality material used. It'll take some dialing in the sensitivity after the initial set up so it doesn't keep shutting off the water. Once you've dialed in the appropriate settings, it works wonderfully.
Would appreciate some analytical tools in future updates, but it's great as is.
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