The FloLogic shutoff valve is a serious, heavy duty industrial quality product. One reason we chose it was the ultrasonic sensor versus the mechanical paddle wheel that most other shutoff valves use.... Ver mais
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Leia as opiniões dos outros
I’ve had Flologic for 9 years in my primary home and my secondary for 3 years, WiFi one one but not the other. The new Connect module we easy to install and works great
The system is constantly cutting off the water supply, even with no leaks Even though i have disabled the unit monitoring water flo, it still shuts off the water The app is terrible - t... Ver mais
Great product and amazing customer support!!! I've had my FloLogic installed now for almost a year. It has worked perfectly. There is nothing better than the peace of mind this product gives you wit... Ver mais
Informações sobre a empresa
- Empresa de automação residencial
- também em
- Fabricante
- Fornecedor de equipamento para tratamento de água
Escrito pela empresa
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
Informações de contacto
1015 Aviation Parkway, Suite 900, 27560, Morrisville, Estados Unidos da América
- (877) FloLogic
- info@flologic.com
- flologic.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always a good experience
Always a good experience. They have a very good tech support. Have always gotten me through the problems.
DeTemple Pluming was great.
Caution: Outrageous Restocking Fee
Flologic’s website should have a big warning ⚠️ Do not buy this without consulting a plumber and electrician. Their restocking fee is also absurd for unopened devices…. considering shipping is also paid by the customer.
It keeps switching off and on
Joey was extremly helpful
Joey was extremly helpful. I was not able to access the app, the FloLogic was offline and wasn't getting power. He took the time to help me resolve all issues. He is the best customer service rep I have interacted with in a very long time!
Superb Customer Service
Without question, FloLogic has the best customer support team of any business I have ever interacted with. The representatives are uniformly courteous, knowledgeable, patient, and readily available. Unlike many businesses that severely reduced customer service following COVID, FloLogic clearly has made an affirmative decision to distinguish itself from its competitors based on its service. From the perspective of a homeowner who has had a FloLogic valve for almost 8 years now, I can say that this strategy has been extremely successful. I would like to thank the entire customer service team at FloLogic.
Brendan Kennedy was fantastic on a…
Brendan Kennedy was fantastic on a customer service phone call today. He knows his product and was a pleasure to talk to. Brendan solved our startup problem in short order. Plus he gave us some good advice for going forward. A+
Love the FloLogic, and the Connect+Gateway+App work terrifically
I installed a 1" FloLogic leak sensor valve about 18 months ago, and added the Connect module and the internet Gateway. I love it. The ability to monitor flow rates has given me visibility into my own water consumption, specifically including visibility into the (in-)efficiency of my reverse-osmosis filter, leading me to addition of a permeate pump on the R-O. It has caught a number of leaks such as a flowing toilet and a running hose bib, allowing me to fix the problems. I love it and will help my kids install them when they are ready.
ability to check flow & turn on flow…
ability to check flow & turn on flow via phone app
Gives me peace that I don’t have to…
Gives me peace that I don’t have to worry anymore about knowing that I will be alerted if I have an issue with leaking pipes.
Best customer service I’ve ever…
Best customer service I’ve ever received. I have received live-person responses to questions as late as midnight. I don’t think these guys ever sleep. The system is the best too.
Chris C
Too sensitive
Thomas was awesome
Thomas was awesome. He immediately started helping get my FloLogic operational. He guided me through the steps with patience and professionalism, every thing he did happened exactly as he said it would, he had me back on line promptly. Every company selling high end products like FloLogic, needs a Thomas Harde
Staff always answers phone and has…
Staff always answers phone and has solutions or equipment to solve my problems. Also great at working through equipment to pinpoint breakdown. Very Happy. 12 year customer.
Leak prevention
The product is very good. The help to get it set up and best fit a home situation is lacking.
Great once installed
The system works great once installed and getting the app to work. The app could be more simple to activate, but I don't know how. The included comm cable has been shortened since my first system purchase, so had to buy a longer wire at high cost with no credit for new, enclosed one.
seems to work well but …
seems to work well but setting flow parameters not as easy to understand as I would expect
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